Taj Santacruz

Photo gallery for Taj Santacruz

Primary image
Outdoor pool, pool umbrellas, lifeguards on site
View from room
View from room
Premium bedding, minibar, desk, blackout drapes

Overview of Taj Santacruz

Taj Santacruz

5.0 star property
Luxury hotel with 2 restaurants, near Linking Road

9,2/10 Superb

303 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Vile Parle
  • Linking Road - 32 min walk
  • Shoppers Stop - 4 min drive
  • University of Mumbai - 5 min drive
  • Juhu Beach - 17 min drive
  • Carter Road Promenade - 6 min drive
  • Prithvi Theatre - 6 min drive
  • ISKCON Temple - 6 min drive
  • JioGarden - 7 min drive
  • NESCO Center - 6 min drive
  • Bharat Diamond Bourse - 7 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 14 min drive
  • Mumbai Santacruz Station - 3 min drive
  • Mumbai Andheri Station - 4 min drive
  • Mumbai Vile Parle Station - 15 min walk
  • Airport shuttle (surcharge)

About this property

Taj Santacruz

Taj Santacruz is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available 24 hours) for INR 1500 per vehicle one-way. Guests can visit the spa to be pampered with hot stone massages, Ayurvedic treatments, or reflexology, and Tiqri, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 279 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Meals are not included in the breakfast and half board rates for children age 11 and younger.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance

Languages spoken

  • English
  • Hindi

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 40-inch LED TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Jiva Spa has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1250 for adults and INR 700 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 1500 per vehicle (one-way, Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for INR 1500.0 per day
  • Rollaway beds are available for INR 1500.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Frequently asked questions

Overall score and ratings

9,2

Superb

9,5/10

Cleanliness

9,1/10

Staff & service

9,5/10

Amenities

9,5/10

Property conditions & facilities

9,3/10

Eco-friendliness

2/10 Poor

Total Let Down.....never going again
From the time of check-in to checkout everytime time there were issues. 1) long time to checkin....on one desk 2 guests being entertained....it seemed like a railway counter 2) food hardly came in the hot trolley unless I asked for it 3) upgraded self to club room to be told i have to pay for premium wifi whereas it was free 4) had put a request during booking but no response from hotel on it....had to remind them 3 times which literally spoilt the mood 5) we were a couple booked but everytime food came it was with one napkin only in the cutlery set 6) food wise.....only pasta was good...rest like briyani, tikka, gulab jamun not even worth it.....gulab jamun for example, we told wanted it mildly hot....it was cold and stretchy by the time it came to our room...we left it after a bite Never again to this property of Taj....it has let us down and spoilt the image of Taj in front of us.
Sameer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manish, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Manohar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay yet again !
Kuman, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rajesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rajneel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Chirag, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay
Rooms are just fantastic. You can’t find this size and aesthetics in Mumbai. I was upgraded to a better category since the room I booked was a “wall view” room.
Vivek, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super comfortable stay
Amazing and comfortable stay at the Taj. As usual, this has become my one of the favorite hotels for staycation. So much peaceful even if it is a few meters away from the busiest airport. The checkin process needs to be more efficient and faster.
Ameya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel. Among the best that I have stayed in, having stayed in some of the best around of the world. The staff at the reception can use more training and courtesy though- it may just have been the few individuals I dealt with as the hotel is known for superb service standards.
Tanveer, 1-night trip
Verified Hotels.com guest review