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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property
Luxury hotel with 3 restaurants, near Tata Memorial Hospital

8,8/10 Fabulous

552 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • 2 coffee shops/cafes
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Parel
  • KEM Hospital - 5 min walk
  • Tata Memorial Hospital - 10 min walk
  • Siddhi Vinayak Temple - 33 min walk
  • Jijamata Udyaan - 2 min drive
  • Dr. Bhau Daji Lad Museum - 2 min drive
  • Peninsula Corporate Tower - 3 min drive
  • Prince Aly Khan Hospital - 4 min drive
  • Lokmanya Tilak Bridge - 3 min drive
  • High Street Phoenix Mall - 5 min drive
  • Lamington Road - 4 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 41 min drive
  • Mumbai Currey Road Station - 11 min walk
  • Mumbai Parel Station - 17 min walk
  • Mumbai Chinchpokli Station - 18 min walk
  • Airport pick-up service
Map

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Putting you just a 5-minute drive from KEM Hospital and Mohammed Ali Road, ITC Grand Central, a Luxury Collection Hotel, Mumbai offers an airport pick-up service (available 24 hours) for INR 2610 per vehicle. You can visit the spa to be pampered with massages, body wraps, or reflexology, and Kebabs and Kurries Indian, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport pickup (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's pool
  • Children's menu

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Grab bar near toilet
  • Grab bar in bathtub
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance

Languages spoken

  • English
  • Hindi

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Kebabs and Kurries Indian - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner.
Shanghai Club - Chinese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Hornby’s Pavilion - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.
Frederick's Lounge - This café specializes in local and international cuisine and serves light fare only. Open daily.
Dublin - This bar specializes in local and international cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1200 for adults and INR 600 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2610 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for INR 2000.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,2/10

Cleanliness

9,0/10

Staff & service

9,4/10

Amenities

8,9/10

Property conditions & facilities

8,9/10

Eco-friendliness
Write a review

6/10 Good

A good hotel gone bad.
A good hotel gone bad
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Anjana, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding they really go ahead to please the costumers
MERCEDES, 3-night trip with friends
Verified Orbitz guest review

8/10 Very good

Very nice property. Overall the staff was very accomodating and helpful, however they did not want me to wear my burqa/ hijab in the pool. As I wear my hijab all the time in public, I found it quite offensive.
Insiyah H, 3-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

pankaj, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Location is very good. The view from the rooms is fantastic especially if you have the front facing rooms. The rooms have a bay window. It’s just very relaxing to sit by the bay window and see the Mumbai skyline.
Jeetmanyu, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Vipul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Except the
Uday, 1-night trip
Verified Orbitz guest review

4/10 Fair

After we checked in into the room, we notice the faucet was broken and was leaking heavily. The plumber look almost one hour to fix it while we waiting to use the restroom. This was from 8:30 to 9:30 pm.
Bhumesh, 2-night family trip
Verified Orbitz guest review