Central Square, Holliday Street, Birmingham, England, B1 1HH
What's nearby
International Convention Centre - 6 min walk - 0.5 km
The Mailbox - 9 min walk - 0.8 km
Utilita Arena Birmingham - 10 min walk - 0.9 km
Bullring & Grand Central - 12 min walk - 1.1 km
Broad Street - 14 min walk - 1.2 km
Getting around
Birmingham Airport (BHX) - 34 min drive
Coventry (CVT) - 48 min drive
Birmingham (QQN-New Street Train Station) - 8 min walk
Birmingham New Street Station - 10 min walk
Birmingham Snow Hill Station - 12 min walk
Library Tram Stop - 3 min walk
Grand Central Tram Stop - 7 min walk
Town Hall Tram Stop - 7 min walk
Restaurants
Medicine Bakery and Kitchen - 5 min walk
Côte - 7 min walk
Albert's Schloss - 5 min walk
Elio Cafe - 5 min walk
Library Cafe - 4 min walk
About this property
Crowne Plaza Birmingham City Centre, an IHG Hotel
When you stay at Crowne Plaza Birmingham City Centre, an IHG Hotel, you'll be in a great location, within just a 10-minute walk of The Mailbox and O2 Academy Birmingham. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at b1, which serves breakfast, lunch, and dinner. This eco-certified hotel is also within a 15-minute walk of Utilita Arena Birmingham and Bullring & Grand Central. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Library Tram Stop is 3 minutes and Grand Central Tram Stop is 7 minutes.
Languages
Chinese (Mandarin), English, Hungarian, Portuguese, Russian
At a glance
Hotel size
312 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured onsite self parking (GBP 21.00 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Children's menu
Working away
Business center
Meeting rooms
Conference space (7438 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1974
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Thin carpet in room
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 16.95 for children
Renovations and closures
The property will be renovating from February 28 2024 to December 15 2024 (completion date subject to change). The following areas are affected:
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Secured self parking costs GBP 21.00 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham
Frequently asked questions
Does Crowne Plaza Birmingham City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Birmingham City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Yes. Self parking costs GBP 21.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Birmingham City Centre, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Crowne Plaza Birmingham City Centre, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Birmingham City Centre, an IHG Hotel?
Yes, there's an onsite restaurant, b1.
What's the area around Crowne Plaza Birmingham City Centre, an IHG Hotel like?
Crowne Plaza Birmingham City Centre, an IHG Hotel is in Birmingham City Centre, a short 3-minute walk from Library Tram Stop and 9 minutes' walk from The Mailbox. Travelers give top marks for the hotel's prime location.
Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
9,2/10
Staff & service
8,6/10
Amenities
8,4/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Helen
Helen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
KWOK SHING FELIX
KWOK SHING FELIX, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Barbara
Barbara, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
Sian
Sian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Excellent!
Staff were really friendly and the hotel was brilliant for what we needed with walking into the city centre. Special shout out to Emmanuel in the Club Lounge, he was excellent, very polite and great customer er service!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Austin
Austin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Family trip
Lovely one night stay! Excellent location, new modern rooms. Staff were fantastic! Everyone working here is super friendly, helpful and enthusiastic! Great breakfast, lots of choice! Highly recommended. We will definitely return.
Agnes
Agnes, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Nikki
Nikki, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Andrew
Andrew, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Good value
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Cow and Sow
We stayed as a family as we were attending the opening of the new restaurant Cow and Sow. The hotel was in a great location and we really enjoyed our stay.
James
James, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Gemma
Gemma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Culture Club and Christmas Market weekend.
I would definitely recommend this hotel from checking in to checking out. The staff were friendly but professional. When checking in the receptionist looked to see if a room was available so she could check us in early so, we were able to go to our room at 11am instead of 3pm. The room was welcoming and spotless. The beds were clean and comfortable, the shower was excellent. Breakfast was delicious, the choice of breakfast was past expectations. My friend is vegetarian and the cooked breakfast was spot on, the staff couldn't do enough to make your stay special.
Michelle
Michelle, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Wonderful
Nia wyn
Nia wyn, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
15 December 2024
Very very disappointed
This wasn't the experience I expected. First of all when we arrived I rang reception to enquire about what the arrangements were regarding parking, the man I spoke to couldn't understand a word I was saying to him and lacked any knowledge of wether I had to pay before or after, how to pay etc etc. We checked in and at first it was ok but after looking closer there was an old screwed up pillow case on the floor which was absolutely filthy, disgusting. The bins had no bin bags in them either which again I found very bad. Me and my partner went out for the day and came back in the evening and went to our room, I think I got maybe 2 hours sleep if that, the room next door sounded like they were having what can only be described as a sex party. Fair play they were clearly enjoying themselves but I really don't want to listen. It was the worst sleep I've had in a long time, mattress was also to hard for my liking. I rang reception but no answer on 3 occasions. This has to be the biggest disappointment staying at a hotel I expected more from. I'd of been better off staying in a B&B. Not happy and will be taking this further.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
First time stay, very enjoyable, lovely staff, fabulous room, would return
Sarah
Sarah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Alexander
Alexander, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Lush and welcoming.
Lovely comfortable and welcoming hotel. Reception staff exceptional in welcome and giving us our room early which was helpful for my tired grandson. Comfortable bar and restaurant.
Not told about the out of hours menu which we would have used if we had known and expensive bar and food although no surprise for a city centre.
Room lush and well equipped with drinks, toiletries and lovely towels and bed linens. Loved it. Great activity pack for my grandson.
Dawn
Dawn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 December 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 December 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 December 2024
5 stars
Great stay - such a convenient location with really helpful staff
Isabella
Isabella, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
08 December 2024
As a regular Birmingham visit, we wanted try somewhere different, we were pleasantly surprised by the Crowne Plaza, the rooms have been recently upgraded and have all you need and more, we loved the design and comfort. We added access to the lounge and enjoyed the great hospitality, Emmanualle was a top host and kept the drinks flowing whilst the weather outside was wild, overall a great base to get to Brindley Place, The City Centre and Mailbox, will definitely be back again.
Simon
Simon, 2-night trip
Verified Hotels.com guest review
6/10 Good
08 December 2024
Our room was lovely but it had an interconnecting door which wasn’t sound proof so we heard the neighbouring room through the doors.
Vicki
Vicki, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
08 December 2024
Ideal location
Lovely hotel close to lots of restaurants and the Utilita Arena. Good access to car parking Efficient, helpful staff. Comfortable rooms