4/10 Fair
02 January 2025
Property is a Construction Zone right now
Property undergoing major construction - not informed in advance. Front entrance, lobby and hallways are in shambles. The tile around the pool is removed. Elevators out of order, ice machine on our floor out of order, construction started @ 10 AM New Year’s Day. We were there for a local late night NYE party and morning quiet respite. Could not comfortably sleep in.
Room was clean and as expected.
Employee @ front desk took forever to check us in, very polite and chatty - but his colleague checked in 4 guests while he assisted us. Unsolicited he was repeatedly disparaging of Union members - not knowing anything about us. Not cool.
Not a pleasant stay for a Bonvoy Elite member with hundreds of nights on Marriott properties - first critical review ever left - very disappointed.
Verified traveller
1-night trip
Verified Hotels.com guest review