When you stay at Citymax Hotel Al Barsha at the Mall, you'll be within a 15-minute walk of Mall of the Emirates and Ski Dubai. After visiting the health club for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Also, Souk Madinat Jumeirah and Wild Wadi Water Park are just a 5-minute drive away. The property is just a short walk to public transportation: Mall of the Emirates Station is 13 minutes away.
Languages
Arabic, English, Filipino, Hindi, Urdu
At a glance
Hotel size
376 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Shopping
Pool table
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Health club
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Handrails in stairways
Area rugs in public areas
Thin carpet in public areas
Tile flooring in public areas
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
City Cafe - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: AED 10.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 49 for adults and AED 24.50 for children
Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way, maximum occupancy 3)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai
Frequently asked questions
Does Citymax Hotel Al Barsha at the Mall offer free cancellation for a full refund?
Yes, Citymax Hotel Al Barsha at the Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citymax Hotel Al Barsha at the Mall?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Citymax Hotel Al Barsha at the Mall?
Yes, there's free self parking.
Is airport shuttle service offered by Citymax Hotel Al Barsha at the Mall?
Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.
What are the check-in and check-out times at Citymax Hotel Al Barsha at the Mall?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Citymax Hotel Al Barsha at the Mall and nearby?
Citymax Hotel Al Barsha at the Mall has 2 bars and a health club.
Are there restaurants at or near Citymax Hotel Al Barsha at the Mall?
Yes, there's an onsite restaurant, City Cafe.
What's the area around Citymax Hotel Al Barsha at the Mall like?
Citymax Hotel Al Barsha at the Mall is a short 14-minute walk from Mall of the Emirates and 14 minutes' walk from Ski Dubai.
Citymax Hotel Al Barsha at the Mall Reviews
Reviews
7,8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
8,0/10
Staff & service
8,0/10
Amenities
7,8/10
Property conditions & facilities
8,2/10
Eco-friendliness
Reviews
8/10 Very good
01 April 2024
David
David, 8-night trip
Verified Expedia guest review
8/10 Very good
25 February 2024
David
David, 8-night trip
Verified Expedia guest review
8/10 Very good
25 February 2024
David
David, 8-night trip
Verified Expedia guest review
8/10 Very good
25 February 2024
David
David, 8-night trip
Verified Expedia guest review
10/10 Exceptional
27 October 2023
Good
Phillip S
Phillip S, 8-night family trip
Verified Expedia guest review
4/10 Fair
28 December 2022
Martin
Verified Expedia guest review
10/10 Exceptional
27 December 2022
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse
Sabah
Verified Expedia guest review
8/10 Very good
04 October 2022
Oluwole
Oluwole, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 June 2022
I had a good stay, the hotel is clean and the location is fantastic!
George
George, 7-night business trip
Verified Expedia guest review
8/10 Very good
16 November 2021
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stephen
Stephen, 12-night family trip
Verified Expedia guest review
4/10 Fair
04 November 2021
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Yafil Mubarak
Yafil Mubarak, 3-night family trip
Verified Expedia guest review
8/10 Very good
04 October 2021
Everything is ok
Nora
Nora, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 September 2021
Great service and friendly staff
Andrew
Andrew, 8-night business trip
Verified Expedia guest review
10/10 Exceptional
02 July 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2021
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2021
Mall, restaurant
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
23 June 2021
Mall
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
04 June 2021
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 May 2021
Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 May 2021
very Good
it was good
Verified traveller
8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
03 April 2021
Constantin
Constantin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 March 2021
Warm and friendly
Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi.
Verified traveller
8-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2021
Good
Handy for Mall at Emirates.
Jeremy
Jeremy, 14-night business trip
Verified Hotels.com guest review
8/10 Very good
22 March 2021
Comfort and clean
Overall it was very good, i stayed two nights and i felt like I'm in my home :)
The staff is very friendly