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Pullman Dubai Downtown

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In the heart of Dubai, near Dubai Fountain and Burj Khalifa, Pullman Dubai Downtown offers an eco-certified luxury escape. Experience international cuisine at Couqley French Brasserie or unwind with a Thai massage at Wellbeings Spa. Guests praise the helpful staff and location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is R1 525
R1 958 total
includes taxes & fees
21 Jun - 22 Jun

Why we love this property

Work and play in style
Business district hotel with meeting rooms and 24-hour business centre. Guests can enjoy spa services and late-night room service after work.
Dining diversity
Enjoy global dishes at the restaurant, quick bites at the cafe, or socialise at the bar. The hotel serves organic, local, and vegetarian fare.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room, 1 King Bed

9,0 out of 10
Wonderful
(7 reviews)
  • Canal view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Superior Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Suite

7,6 out of 10
Good
(4 reviews)
  • Canal view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Twin Room, 2 Single Beds

8,0 out of 10
Very good
(5 reviews)
  • Canal view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

9,0 out of 10
Wonderful
(22 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

7,6 out of 10
Good
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Premier Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Premier Suite, 1 King Bed

  • Canal view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 1 King Bed

8,2 out of 10
Very good
(42 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Twin Room, 2 Single Beds

8,6 out of 10
Excellent
(25 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Suite, 1 King Bed

8,0 out of 10
Very good
(1 review)
  • Canal view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4

Similar properties

Exterior detail
Ramada by Wyndham Downtown Dubai
Downtown Dubai
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 1 000 reviews
The price is R1 363
R1 760 total
includes taxes & fees
01 Jun - 02 Jun
Ramada by Wyndham Downtown Dubai
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About the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Water Canal - 4 min walk - 0.4 km
  • Dubai Opera - 16 min walk - 1.4 km
  • Dubai Mall - 19 min walk - 1.7 km
  • Dubai Fountain - 20 min walk - 1.7 km
  • Burj Khalifa - 2 min drive - 1.7 km

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Al Maktoum Intl. Airport (DWC) - 47 min drive
  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Trolley Station 2 Tram Station - 10 min walk
  • Dubai Trolley Station 1 Tram Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪FireLake Grill House - ‬4 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪Loona Dubai - ‬7 min walk
  • ‪Lolita Pool Bar & Lounge - ‬2 min walk
  • ‪St. Regis Bar - ‬5 min walk

About this property

Pullman Dubai Downtown

Pullman Dubai Downtown puts you just a 5-minute drive from Burj Khalifa and Dubai Mall. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Couqley French Brasserie serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say great things about the room service and helpful staff. Public transportation is just a short walk: Dubai Trolley Station 3 Tram Station is 7 minutes and Dubai Trolley Station 2 Tram Station is 10 minutes.

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Free secured, covered on-site valet parking
    • Free on-site extended parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Supervised childcare (surcharge)
  • Fireplace gate

What to do

  • Racquetball/squash
  • Beach nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3423 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Couqley French Brasserie - This restaurant specializes in international cuisine.
Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.
BreadHouse Bistro&Bakery - Onsite bistro. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 65 for children
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses some solar energy.

Guests can rest easy knowing there's a fire extinguisher and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Property Registration Number 743145

Also known as

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Hotel

Pullman Dubai Downtown Dubai

Pullman Dubai Downtown Hotel Dubai

Steigenberger Hotel Downtown Dubai

Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown offer free cancellation for a full refund?

Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Dubai Downtown?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Dubai Downtown?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pullman Dubai Downtown?

Yes, there's free self, valet, and extended parking. RV/bus/truck parking and electric vehicle charging are available.

Is airport shuttle service offered by Pullman Dubai Downtown?

Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.

What are the check-in and check-out times at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Pullman Dubai Downtown and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.

Are there restaurants at or near Pullman Dubai Downtown?

Yes, Couqley French Brasserie offers international cuisine, pool views, and poolside dining.

What's the area around Pullman Dubai Downtown like?

Pullman Dubai Downtown is in Downtown Dubai, a short 7-minute walk from Dubai Trolley Station 3 Tram Station and 13 minutes' walk from Dubai Fountain. Travelers love the hotel's prime location.

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Reviews

Reviews

9,2

Wonderful

9,4

Cleanliness

9,2

Amenities

9,4

Staff & service

9,2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, with a great variety of options and excellent service. (28 reviews)
  • The pool area was great, with a lovely view and excellent service from the staff. (16 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Food
View
Bed
Shopping malls
Lobby

Reviews

Verified

10/10 Exceptional

Clean, helpful staff overall stay was delightful and would recommend
Kashif, 7-night trip
Verified

10/10 Exceptional

Great location, friendly staff but the breakfast buffet not so much.
Sima, 5-night trip
Verified

10/10 Exceptional

The pool area is excellent.
Harriet, 4-night trip
Verified

10/10 Exceptional

Great hotel with prime location. My 9. time in Dubai but first at this hotel. I really enjoyed the proximity to downtown and the state of the hotel.
Christian, 3-night trip
Verified

10/10 Exceptional

great hotel location and really clean and staff are really helpfull
Aladin, 9-night trip
Verified

10/10 Exceptional

Fresh food with a lot of selection, friendly staff .
Girum Demissie, 7-night trip
Verified

10/10 Exceptional

Very nice hotel good breakfast
Kaveh, 6-night trip
Verified

10/10 Exceptional

Attentive staff, clean, modern rooms.
Charles, 3-night trip
Verified

10/10 Exceptional

Great hotel and staff were very friendly
Patricia, 6-night trip
Verified

10/10 Exceptional

Our stay was excellent. We had a beautiful view on Burj Khalifa. The staff was very friendly and helpful and the room was specious and clean.
Nadja, 2-night trip
Verified

10/10 Exceptional

Staff were very good, food was on par
Sal, 5-night trip
Verified

10/10 Exceptional

I don't fault this hotel. Room, location, breakfast and the staff are 💯 %. It's a proper 5 🌟 hotel if you want to visit downtown Dubai.
Sadek, 6-night trip
Verified

10/10 Exceptional

Property was clean & beautiful. Staff was very courteous & helpful. Had an amazing time. Walkable to Dubai Mall & Burj Khalifa.
Dhaval, 3-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, i booked a Burj Khalifa view and it’s exactly how I wanted
Thanh, 6-night trip
Verified

10/10 Exceptional

My first time staying at Pullman Dubai Downtown and I will be returning! The service was amazing, from Mark (at the front desk) answering my questions to Rakibul (our housekeeper) who kept our room immaculate, it couldn’t have been more perfect. Mark, Rakibul & the rest of the staff were always so helpful, kind & attentive. Thank you Pullman Dubai Downtown for your hospitality!
Sonia, 7-night trip
Verified

10/10 Exceptional

We spent 5 days at the Pullamn Downtown and had a wonderful time. Outstanding staff and service, spacious and clean room, beautiful pool section with great view. We really enjoyed our stay at this hotel.
Sonya, 4-night trip
Verified

10/10 Exceptional

It was a great room big and comfortable with great views
Senka, 3-night trip
Verified

6/10 Good

Room was a good size, with a nice view. The location was great. Staff were friendly. But despite paying for a better room with a Burj Khalifa view, our room was really noisy impacting sleep, both with the bar and reception below us, plus rattly adjoining doors and fellow guest shouting at 2-3am in the morning.
Daniel, 3-night trip
Verified

10/10 Exceptional

The food is very good and the hotel staff is very friendly
Jessica, 9-night trip
Verified

10/10 Exceptional

Amazing staff and service
Mike, 5-night trip
Verified

10/10 Exceptional

Staff is absolutely amazing. And hotel very clean and spacious. Restaurants are next level. My absolute favorite is the roof top restaurant and pool area with a clear clear view of Burj khalifa! Room are very modern and service is outstanding. My first ever stay in Dubai and what a memorable one at that.
Sundeep, 4-night trip
Verified

10/10 Exceptional

Location is very good, room is clean, The staff was very helpful, The breakfast was very nice.
Iroda, 3-night trip
Verified

10/10 Exceptional

I had a wonderful stay, and the staff were so welcoming and serviceminded.
Anh Hoang, 15-night trip
Verified

10/10 Exceptional

The hotel is really nice, the employees are friendly, the breakfast buffet is good and the dinner is delicious
Jadillys, 9-night trip
Verified

10/10 Exceptional

Cleanliness was great. Customer service was excellent. Food pool location I highly recommend !
Ebtisam, 4-night trip