Pullman Dubai Downtown

Photo gallery for Pullman Dubai Downtown

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Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Executive Room, 1 King Bed (Burj Khalifa View) | Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Overview of Pullman Dubai Downtown

Pullman Dubai Downtown

5.0 star property
Luxury hotel with spa, near Burj Khalifa

8,8/10 Fabulous

889 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Al Abraj Street with Marasi Drive, Dubai, 0000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Dubai
  • Dubai Fountain - 17 min walk
  • Burj Khalifa - 24 min walk
  • Dubai Aquarium & Underwater Zoo - 25 min walk
  • Dubai Mall - 28 min walk
  • Dubai World Trade Centre - 12 min drive
  • Dubai Creek - 20 min drive
  • La Mer - 21 min drive
  • BurJuman Mall - 22 min drive
  • Dubai Festival City Mall - 15 min drive
  • Dubai Cruise Terminal - 21 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Al Maktoum Intl. Airport (DWC) - 48 min drive
  • Business Bay Station - 19 min walk
  • Burj Khalifa - Dubai Mall Station - 25 min walk
  • Airport shuttle (surcharge)

About this property

Pullman Dubai Downtown

5-star luxury hotel near Burj Khalifa
Pullman Dubai Downtown is located close to Dubai Mall, and provides a roundtrip airport shuttle, a poolside bar, and a free daily manager's reception. Indulge in a Swedish massage, a manicure/pedicure, and a body treatment at The Spa, the onsite spa. The onsite restaurant, Bayside, features international cuisine. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Massage treatment rooms, a computer station, and multilingual staff
  • Guest reviews speak well of the helpful staff and location
Room features
All 350 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Beach nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3423 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving features in guestrooms
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Bayside - This restaurant specializes in international cuisine.
Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.
Brothaus Bakery Bistro - Onsite bistro. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 60 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
  • Late check-out can be arranged for an extra charge of AED 200 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2022 to October 15 2022 (dates subject to change):
  • One of the dining venues

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown offer free cancellation for a full refund?
Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pullman Dubai Downtown?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Dubai Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Dubai Downtown?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pullman Dubai Downtown?
Yes, there's free self, valet, and extended parking. RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Pullman Dubai Downtown?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
What are the check-in and check-out times at Pullman Dubai Downtown?
You can check in from 2:00 PM - anytime. There's a charge of AED 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 200 (subject to availability).
What is there to do at Pullman Dubai Downtown and nearby?
Onsite recreation at Pullman Dubai Downtown includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Pullman Dubai Downtown?
Yes, Bayside offers international cuisine, pool views, and poolside dining. One of the dining venues will be unavailable from July 1 2022 to October 15 2022 (dates subject to change). Nearby restaurants include La Serre (6-min walk), Taikun (6-min walk), and Pizzaro (7-min walk).
What's the area around Pullman Dubai Downtown like?
Pullman Dubai Downtown is in Downtown Dubai, a short 17-minute walk from Dubai Fountain and 4 minutes' walk from Dubai Water Canal. Travelers say this hotel is in a good location.

Overall score and ratings

8,8

Fabulous

9,1/10

Cleanliness

8,9/10

Staff & service

8,7/10

Amenities

8,8/10

Property conditions & facilities

8,5/10

Eco-friendliness

6/10 Good

Maitha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mohab, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Quincy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place staffers are very friendly cleanliness of the rooms my daily housekeeping was a young men very nice from desk staffs are very nice but breakfast need to improvement add hot cereal hot chocolate , Banana instead of rice , soup beans , those are lunch and dinner Overall I give them a 10 I will stay again
Elcie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was good housekeeping staff the front desk excellent the dining room staff formidable my only concern was breakfast they need to improve more variety I don’t eat anything but hot cereal in the morning never one day they serve that overall I give them a 10
Yves, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Usama, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Harris, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Dror, 2-night trip
Verified Hotels.com guest review

8/10 Very good

dajana, 5-night trip
Verified Expedia guest review

4/10 Fair

Don't waste your money here
This is not a 5 star service nor standard hotel - the room furniture old and dreary, the carpets im the room and corridor are worn out. The charger in the room completely covered in dust. The sink did not empty indicative of blocked pipe. The spa last treatment is 7:30. Overall, no I do mot recommend needless to type, I won't stay at thid hotel again.
1-night trip
Verified Hotels.com guest review