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FIVE Palm Jumeirah Dubai

Photo gallery for FIVE Palm Jumeirah Dubai

Exterior
View from room
Interior entrance
Superior Twin Room | View from room
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview of FIVE Palm Jumeirah Dubai

FIVE Palm Jumeirah Dubai

5.0 star property
5-star beachfront resort with 24-hour fitness, near Marina Beach
8,2 out of 10 Very good
8,2/10 Very good

1 003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is R4 103
Price available on 2023/06/06
Map
No. 1 The Palm, Palm Jumeirah, Dubai
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 poolside bars
  • 6 bars/lounges
  • 6 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Sauna
  • Children's pool
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 8 min drive
  • Dubai Marina Mall - 7 min drive
  • The Walk - 9 min drive
  • Marina Beach - 14 min drive
  • Souk Madinat Jumeirah - 10 min drive
  • Wild Wadi Water Park - 10 min drive
  • Burj Al Arab - 11 min drive
  • Ski Dubai - 11 min drive
  • Mall of the Emirates - 11 min drive
  • Ibn Battuta Mall - 11 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 33 min drive
  • Al Maktoum Intl. Airport (DWC) - 36 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 59 min drive
  • Al Ittihad Park Station - 11 min walk
  • Palm Gateway Station - 12 min walk
  • Nakheel Mall Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • The Penthouse at Five Palm Jumeirah Dubai - 1 min walk
  • Drift - 7 min drive
  • Señor Pico - 13 min walk
  • Jones The Grocer - 15 min walk
  • The Penthouse - 1 min walk
Map

About this property

FIVE Palm Jumeirah Dubai

FIVE Palm Jumeirah Dubai offers a private beach and puts you near activities like scuba diving, snorkeling, and water skiing. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages and facials. Maiden Shanghai, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a rooftop terrace, and a free kid's club. The restaurant and comfortable guestrooms get great marks from fellow travelers. The property is just a short walk to public transportation: Al Ittihad Park Station is 11 minutes and Palm Gateway Station is 12 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 470 units
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 3 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • 3 coffee shops
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Yoga classes
  • Scuba diving nearby

Working away

  • Conference space (9688 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 6 outdoor pools
  • Bicycle parking
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages and facials. The spa is equipped with Turkish bath/hammam.

Dining

Maiden Shanghai - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BLVD on ONE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Cinque - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
The Delisserie - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.
The Spa Café - This café serves lunch and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 120 for adults and AED 60 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.

Also known as

FIVE Palm Jumeirah Dubai Resort
FIVE Resort
Viceroy Palm Jumeirah Dubai
FIVE Palm Jumeirah Dubai Dubai
FIVE Palm Jumeirah Dubai Resort
FIVE Palm Jumeirah Dubai Resort Dubai

Frequently asked questions

Does FIVE Palm Jumeirah Dubai offer free cancellation for a full refund?
Yes, FIVE Palm Jumeirah Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at FIVE Palm Jumeirah Dubai?
As of 05 June 2023, prices found for a 1-night stay for 2 adults at FIVE Palm Jumeirah Dubai on 06 June 2023 start from R4 103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at FIVE Palm Jumeirah Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at FIVE Palm Jumeirah Dubai?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at FIVE Palm Jumeirah Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at FIVE Palm Jumeirah Dubai?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by FIVE Palm Jumeirah Dubai?
Yes, an airport shuttle is available.
What are the check-in and check-out times at FIVE Palm Jumeirah Dubai?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at FIVE Palm Jumeirah Dubai and nearby?
Have fun with nearby activities like scuba diving and water skiing. Additional recreation onsite includes yoga. Relax in the spa tub or enjoy the use of other amenities, which include 2 poolside bars and 6 bars. FIVE Palm Jumeirah Dubai also has a private beach and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near FIVE Palm Jumeirah Dubai?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
Does FIVE Palm Jumeirah Dubai have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does FIVE Palm Jumeirah Dubai have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around FIVE Palm Jumeirah Dubai like?
FIVE Palm Jumeirah Dubai is a short 17-minute walk from Nakheel Mall and 17 minutes' walk from The View at The Palm. Travelers say this resort is in a good location.

Reviews

8,2

Very good

8,9/10

Cleanliness

8,3/10

Staff & service

8,7/10

Amenities

8,7/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

10/10 Exceptional

ADIR, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

barak, 1-night trip
Verified Hotels.com guest review

6/10 Good

There is a 20 minute wait at every turn for a really horrible reception of service
barak, 2-night trip
Verified Hotels.com guest review

2/10 Poor

A/C not working , bed was awful , the R painting and the smell was bad
Ebrahim, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Room was nice and clean just like the pictures online. Stayed for 5 nights. If you are looking for a quiet hotel then this is not the place for you . Over all would recommend
Lorraine, 5-night trip
Verified Hotels.com guest review

6/10 Good

Great party hotel if you don’t mind the glitches
We stayed for one week in one of the hotels private apartments - which was lovely. Five hotel itself is lively and a party destination. When we checked into the hotel for an extra 2 days stay - we asked for a late checkout, as our flight was 01.00 the following morning. We were charged an extra half day for this, despite telling them that we are Gold members at Hotels.com - their reply was “We don’t have anything to do with Hotels.com and we don’t give upgrades or late checkout free of charge” The room was classed as Premium - sea-view - we were over the entrance lobby and parking area - with a sideways partial view of the sea. In the room, most of the electrical sockets didn’t work, the toilet seat was loose and uncomfortable. The bathroom was very small and cramped for 2 people. The hotel really needs to pay more attention to the working conditions and maintenance checks on a regular basis. Definitely not 5 Star!! On to the good parts: There is a small pool above the gym - which is lovely - with FREE double bed pods, giving shade. The food there is great quality and reasonable. Maiden Shanghai is the hotel’s Chinese restaurant - it is fabulous - probably better than most of the top London Chinese restaurants!!! So good- we ate there 3 times in 10 days! Other restaurants in the hotel are also first class, as is the top floor nightclub. Staff and service are very good.
C, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Deeply Unsatisfactory Experience at Five Palm
My recent stay at Five Palm Hotel, Dubai, was marked by disappointment. Despite its good location, the hotel fell short in numerous areas. The check-in process was frustratingly inefficient, and the staff, while pleasant, lacked adequate training, leading to slow and sometimes non-existent service. The advertised amenities proved misleading, with additional fees for all activities, even those listed as hotel amenities. Basic services, such as poolside facilities and drinks, also incurred extra charges, and the bottle service was exorbitantly priced. The absence of a poolside bar was a letdown, as was the hotel's unresponsiveness unless a table was reserved. The room fee seems to cover only the bed, with everything else charged extra. I was even required to buy tickets to a beach event to use a pool. In summary, Five Palm offered an unsatisfactory experience with poor value for money. Future guests should bear these points in mind when considering accommodation in Dubai.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The place to drink dance and party
Beach party all day Beach party all night Rest Repeat
Ronald J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Medhat, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gareth, 1-night trip
Verified Hotels.com guest review