Sheraton Grand Hotel, Dubai

Photo gallery for Sheraton Grand Hotel, Dubai

Lobby
Outdoor pool, sun loungers
Apartment, 3 Bedrooms, City View (Skyline View) | Minibar, in-room safe, desk, soundproofing
Presidential Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV
Minibar, in-room safe, desk, soundproofing

Overview of Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai

5.0 star property
Luxury hotel with spa, near Dubai World Trade Centre

8,8/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is R2 993
Price available on 2022/09/30
Map
3 Sheikh Zayed Road, Dubai
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Trade Center
  • Dubai World Trade Centre - 12 min walk
  • La Mer - 14 min drive
  • Dubai Aquarium & Underwater Zoo - 5 min drive
  • Burj Khalifa - 10 min drive
  • Dubai Cruise Terminal - 13 min drive
  • Dubai Fountain - 11 min drive
  • Dubai Creek - 16 min drive
  • City Centre Deira - 11 min drive
  • Dubai Festival City Mall - 13 min drive
  • Gold Souk - 24 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 14 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 41 min drive
  • World Trade Centre Station - 11 min walk
  • Al Jafiliya Station - 15 min walk
  • Emirates Towers Station - 22 min walk
  • Free beach shuttle

About this property

Sheraton Grand Hotel, Dubai

5-star luxury hotel near Burj Khalifa
Dubai World Trade Centre is located near Sheraton Grand Hotel, Dubai, which provides a poolside bar, a free grocery shopping service, and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body scrub, or a facial at Soul Wellness & Spa, the onsite spa. The onsite restaurant, Feast, features international cuisine. Aerobics classes are offered at the gym; the property also has a hair salon, a library, and dry cleaning/laundry services. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service, and an elevator
  • Smoke-free premises, concierge services, and tour/ticket assistance
  • Guest reviews say great things about the proximity to public transit and first-rate property condition
Room features
All 654 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and bidets
  • 42-inch LCD TVs with premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 654 rooms
  • Arranged over 51 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Free beach shuttle
  • Fitness classes
  • Bicycle rentals nearby
  • Safari nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (4026 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free beach shuttle
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Russian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Wired Internet access is available in guestrooms for AED 75 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of AED 135 per person (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards and cash.

Also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

Does Sheraton Grand Hotel, Dubai offer free cancellation for a full refund?
Yes, Sheraton Grand Hotel, Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Hotel, Dubai?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Sheraton Grand Hotel, Dubai on 30 September 2022 start from R2 993, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Hotel, Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Hotel, Dubai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Grand Hotel, Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Grand Hotel, Dubai?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sheraton Grand Hotel, Dubai?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Grand Hotel, Dubai and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Grand Hotel, Dubai also has a sauna and a steam room.
Are there restaurants at or near Sheraton Grand Hotel, Dubai?
Yes, Feast offers international cuisine. Nearby restaurants include PLAY Restaurant & Lounge (4-min walk), The Cigar Bar (5-min walk), and McGettigan's (7-min walk).
What's the area around Sheraton Grand Hotel, Dubai like?
Sheraton Grand Hotel, Dubai is in Trade Center, a short 12-minute walk from Dubai World Trade Centre and 11 minutes' walk from Dubai International Convention and Exhibition Centre. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8,8

Fabulous

9,0/10

Cleanliness

9,0/10

Staff & service

9,0/10

Amenities

8,9/10

Property conditions & facilities

8,9/10

Eco-friendliness

10/10 Exceptional

Amazing Amazing Amazing
Literally so amazing! Service was always good and staff were always so nice and would always say hi. Rooms were neat, everything was amazing
19-night family trip
Verified Hotels.com guest review

8/10 Very good

Seyi, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

multiple visit
this is my fifth visit to this hotel, very nice ambiants and freindly staff absulotly coming again
mulham, 13-night family trip
Verified Hotels.com guest review

10/10 Exceptional

feedback
bathroom should have hand showers. rest everything was thoughtful. need to have 2 bathrobes. sanitary kit not available
RASHED, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

I had bad experience where I went to spa upstairs and came to my room I found door kept open by house keeping and I was not there in the room and all my Jelewary was in the room not locked thanks God no one enter they checked cameras and no serious action taken for that only house keeping manager came and apologise to me and I sent viedo to management no action taken
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mehtap, 6-night trip
Verified Hotels.com guest review

6/10 Good

Overall decent but they have made a lot of cutbacks I.e towels sandals etc also the hotel used to have a really nice fragrance in and around the lobby’s/lift which they don’t have and started skimping on coffee sugar milk etc. and they charge more so probably won’t be staying here again. But the hotel still really good
Reyan, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The scenery, the exceptional customer service, and the hotel additions clubs, stores,spa services and dining. I would definitely recommend this hotel to travelers.
Monique, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

June 2023 business trip
I am extremely satisfied
Joseph, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ayotunde, 4-night trip with friends
Verified Hotels.com guest review