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Sheraton Grand Hotel, Dubai

Photo gallery for Sheraton Grand Hotel, Dubai

Property amenity
Property amenity
Grand Suite, 1 Bedroom | View from room
Serves breakfast, lunch, and dinner
Lobby

Overview of Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai

5.0 star property
Luxury hotel with spa, near Dubai World Trade Centre
8,8 out of 10 Fabulous
8,8/10 Fabulous

1 002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
3 Sheikh Zayed Road, Dubai
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Room options

About this area

What's nearby

  • In Trade Center
  • Dubai World Trade Centre - 18 min walk
  • BurJuman Mall - 43 min walk
  • Dubai Mall - 5 min drive
  • Dubai Aquarium & Underwater Zoo - 5 min drive
  • Dubai Creek - 5 min drive
  • La Mer - 6 min drive
  • Dubai Fountain - 6 min drive
  • Burj Khalifa - 6 min drive
  • Dubai Cruise Terminal - 6 min drive
  • City Centre Deira - 7 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Al Maktoum Intl. Airport (DWC) - 41 min drive
  • World Trade Centre Station - 11 min walk
  • Max Fashion Station - 15 min walk
  • Emirates Towers Station - 22 min walk
  • Free beach shuttle

Restaurants

  • PLAY Restaurant & Lounge - 5 min walk
  • Cello Restaurant - 2 min walk
  • Opa Dubai - 5 min walk
  • Feast - 1 min walk
  • The Sum Of Us - 2 min walk
Map

About this property

Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai puts you within a 10-minute drive of Dubai Mall and Burj Khalifa. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at Feast, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. The overall property condition and location get great marks from fellow travelers. The property is just a short walk to public transportation: World Trade Centre Station is 11 minutes away.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 654 rooms
  • Arranged over 51 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Free beach shuttle
  • Fitness classes
  • Bicycle rentals nearby
  • Safari nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (4026 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free beach shuttle
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Wired Internet access is available in guestrooms for AED 75 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately AED 135 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards and cash.

Also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

Does Sheraton Grand Hotel, Dubai offer free cancellation for a full refund?
Yes, Sheraton Grand Hotel, Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Hotel, Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Hotel, Dubai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sheraton Grand Hotel, Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Grand Hotel, Dubai?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sheraton Grand Hotel, Dubai?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Grand Hotel, Dubai and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Grand Hotel, Dubai also has a sauna and a steam room.
Are there restaurants at or near Sheraton Grand Hotel, Dubai?
Yes, Feast offers international cuisine.
What's the area around Sheraton Grand Hotel, Dubai like?
Sheraton Grand Hotel, Dubai is in Trade Center, a short 18-minute walk from Dubai World Trade Centre. Travelers give top marks for the hotel's prime location.

Reviews

8,8

Fabulous

9,0/10

Cleanliness

9,0/10

Staff & service

9,0/10

Amenities

8,9/10

Property conditions & facilities

8,9/10

Eco-friendliness

Reviews

10/10 Exceptional

May business trip
Joseph, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

perfect stay
Michel, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Service, room, cleanliness , food all amazing. Rooftop bar was great with great service and happy hour
Quane, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience . Friendly and helpful staff.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maitham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing for business/pleasure
Thank you for making us stay so comfortable, you are amazing, stuff are friendly and helpful, rooms are spacious and clean, breakfast is awesome. You are simply 10/10
Michael, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great nighlife. Beautiful hotel
Beautiful hotel with great location near the museum of the future. Lots of patio restaurants in the area and convenient to the train station. The nightlife there was also great. We visited Miss lilies and the rooftop with the pool. I would definitely recommend this hotel.
Melissa, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Evgeny, 7-night trip
Verified Expedia guest review

2/10 Poor

There are much better options than this horrible h
My room was very cold at night and I could not sleep and all my requests to get some kind of heating did not help! Very poor service, the water pressure in the room was very low! I recommend not to come to this hotel
barak, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Service was zero
This time staying experience was horrible. Bedsheets was not clean, minibar was totally empty which not acceptable for 5 star hotel. Housekeeping knocking door early (8am morning) and asking me do I need cleaning for room. One way of waking up service but as per their interesting time.
Ozan, 4-night business trip
Verified Hotels.com guest review