8/10 Very good
29 September 2023
Very good hotel
Fahed
Fahed, 2-night family trip
Verified Hotels.com guest review
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Al Marwa Rayhaan by Rotana
Luxury hotel with 2 restaurants, connected to a shopping center, near Well of Zamzam
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Al Marwa Rayhaan by Rotana
Photo gallery for Al Marwa Rayhaan by Rotana
Overview of Al Marwa Rayhaan by Rotana
7,6
Good
Property highlights
- Free WiFi
- Parking available
- Air conditioning
- Restaurant
- Laundry facilities
- Airport transfer
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Mecca, Makkah, 24231
Main amenities
- Daily housekeeping
- 2 restaurants
- Rooftop terrace
- Breakfast available
- Valet parking
- Self parking
- 24-hour room service
- Coffee shop/cafe
- Business center
- Airport shuttle
- Limo/town car service
- 24-hour front desk
For families
- Children stay free
- Free cribs/infant beds
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Separate sitting area
Room options
Suite, 2 Bedrooms (Spacious Partial Kaaba View)
Royal Suite (Panoramic Kaaba View)
Suite, 1 Bedroom
Suite, 1 Bedroom (Partial Haram View)
Suite, 1 Bedroom (Spacious)
Room, 1 King Bed (Spacious Partial Haram View)
Room, 2 Twin Beds (Spacious Partial Haram View)
Room, 1 King Bed (Guest)
Room, 2 Twin Beds (Guest)
Room, 2 Twin Beds (Partial Kaaba View)
Room, 1 King Bed (Spacious Room)
Room, 2 Twin Beds (Spacious Room)
Suite, 1 Bedroom (Spacious Partial Haram View)
Family Suite, 2 Bedrooms (Partial Haram View)
Suite, 2 Bedrooms (Spacious Partial Haram View)
Suite, 1 Bedroom (Spacious Partial Kaaba View)
Family Suite, 2 Bedrooms (Partial Kaaba View)
Room, 1 King Bed (Partial Haram View)
Room, 2 Twin Beds (Partial Haram View)
Room, 1 King Bed (Partial Kaaba View)
Room, 2 Twin Beds (Spacious Partial Kaaba View)
About this area
Getting around
Restaurants
- مطعم الطيبات انتركونتيننتال - 4 min walk
- مطعم قصر مكة رافلز - 3 min walk
- Al Dira Restaurant - 4 min walk
- الكدوة - سيريه سعيد - 20 min walk
- Al Romansiah - 7 min walk
About this property
Al Marwa Rayhaan by Rotana
Languages
Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu
Sustainability
Sustainability practices
Eco-friendly cleaning products used
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 503 rooms
- Arranged over 25 floors
Arriving/Leaving
- Check-in time from 4:00 PM - midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 1:00 PM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
- Local laws may restrict unmarried guests from sharing a room
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (SAR 250 per day)
- Covered onsite valet parking (SAR 250 per day)
- Onsite parking limited
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Smoke-free property
- No alcohol allowed onsite
Property amenities
Food and drink
- English breakfast (surcharge) each morning 6 AM–10:30 AM
- 2 restaurants
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Baby bath
- Bed rails
- Corner guards
- Fireplace gate
What to do
- Shopping
- Access to nearby health club
Working away
- Business center
- Coworking spaces
Services
- 24-hour front desk
- Concierge services
- Limo or town car service
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 2006
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Fireplace in lobby
- Designer stores on site
Accessibility
- Wheelchair accessible
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible path to elevator
- Wheelchairs available on site
Room amenities
Be entertained
- 32-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Electric kettle
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- In-room massage
- Fireplace
- Separate sitting area
Freshen up
- Private bathroom
- Shower only
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Chef
- Refrigerator
- Free bottled water
- In-room dining only
- Paper towels
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Mobile key entry
- Restaurant dining guide
Special features
Dining
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Fees & policies
Refundable deposits
- Deposit is payable by wire transfer and is due within 24 hours of booking the reservation
Optional extras
- English breakfast is offered for an extra charge of approximately SAR 100 for adults and SAR 25 for children
- Airport shuttle service is offered for an extra charge of SAR 300 per person (one-way)
- Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for SAR 150.0 per night
- Guests must contact this property in advance to reserve cribs/infant beds
Parking
- Self parking costs SAR 250 per day
- Covered valet parking costs SAR 250 per day
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Intertek Cristal (3rd party expert - Global).
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Mecca
Al Marwa Rayhaan by Rotana Hotel Mecca
Frequently asked questions
Reviews
7,6
Good
7,8/10
Cleanliness
7,6/10
Staff & service
8,4/10
Amenities
7,6/10
Property conditions & facilities
7,4/10
Eco-friendliness
Reviews
6/10 Good
28 September 2023
fahad
fahad, 2-night family trip