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Swissôtel Makkah

Photo gallery for Swissôtel Makkah

Property amenity
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Swissôtel Makkah

UNESCO Sustainable Travel Pledge

Swissôtel Makkah

5.0 star property
Luxury hotel with 3 restaurants, near Great Mosque of Mecca

8,2/10 Very good

900 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is R3 775
Price available on 2022/12/04
Map
King Abdul Aziz Endowment, Ajyad Street, Mecca, 21955

Room options

About this area

Getting around

  • King Abdulaziz Intl. Airport (JED) - 62 min drive

Restaurants

  • Türk Döneri - ZemZem Tower - 4 min drive
  • Albaik - 4 min drive
  • Starbucks - 4 min drive
  • Al-Rehab Restaurant - 4 min drive
  • Five Guys - 4 min drive

About this property

Swissôtel Makkah

Swissôtel Makkah offers a great location, putting you within just a 10-minute walk of Great Mosque of Mecca and Kaaba. For a bite to eat, guests can check out Ajwaa Restaurant, one of 3 restaurants, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. The breakfast and location get great marks from fellow travelers.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1487 rooms
  • Arranged over 43 floors

Arriving/Leaving

  • Check-in time from 6:00 PM - 11:30 PM
  • Express check-in/out available
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16
  • Local laws may restrict unmarried guests from sharing a room

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite parking available only on request
  • Secured onsite self parking (SAR 200 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hydromassage showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Ajwaa Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for SAR 15 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of SAR 90 for adults and SAR 45 for children (approximately)

Parking

  • Secured self parking costs SAR 200 per day
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Mecca
Swissôtel Makkah Hotel Mecca

Frequently asked questions

Does Swissôtel Makkah offer free cancellation for a full refund?
Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swissôtel Makkah?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 04 December 2022 start from R3 775, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swissôtel Makkah?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Swissôtel Makkah?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Swissôtel Makkah?
Yes. Self parking costs SAR 200 per day.
What are the check-in and check-out times at Swissôtel Makkah?
You can check in from 6:00 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Swissôtel Makkah?
Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Kabab bin Ali (2.4 mi), Albaik (2.6 mi), and Starbucks (2.6 mi).
What's the area around Swissôtel Makkah like?
Swissôtel Makkah is in the heart of Mecca, a short 7-minute walk from Great Mosque of Mecca and 7 minutes' walk from Kaaba. Travelers say that the hotel is in a great location.

Overall score and ratings

8,2

Very good

8,5/10

Cleanliness

8,2/10

Staff & service

8,3/10

Amenities

8,3/10

Property conditions & facilities

8,6/10

Eco-friendliness

4/10 Fair

Very bad in room service. Check out policy was hor
Anjum, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location. Get kaaba view if you could.
Walking distance to kaaba. Great and friendly staff.
Sohail, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

One night in Makkah
Overall Good stay, negative points are: 1-The food of Breackfast & dibber not tasty, We have to wait on long que of you want to eat fried eggs or Omelet! 2- The parking is not valet, although you pay 200SR for it! 3- The shower is too small in space 4- They hold 500SR as a deposit because we book a suit! strange! Good points: 1- Fast service 2- Room is good 3- Friendly staff 4- Easy access to Haram 5-Clean
Mahmoud, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff
Exceptionally clean, excellent location. Friendly staff.
Ayman, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eram, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Hi it is nice hotel used it twice but not again as it’s too busy in lifts also it’s over crowded for breakfast plus it’s too long walk going from your room to breakfast bar I fended very inconvenience also it’s far to haram even though it’s in mall it’s a long walk at least 10mins from lift to haram country yard
Munaf, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Saeed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is the best hotel in Makkah
Muhammad azam, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My Swiss hotel stay
It was great Haitam at the front desk was very helpful and supported us in anything we needed
Yacine, 1-night trip
Verified Hotels.com guest review