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All properties in Mecca, Makkah Province, Saudi Arabia
1 room, 2 adults

Swissôtel Makkah

5-star5 stars
King Abdul Aziz Endowment, Ajyad Street, Mecca, 21955, Saudi Arabia

Luxury hotel with 3 restaurants, near Abraj Al-Bait Towers
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It eas nice stay overall. Room is small that the food trolley could not fit inside the…Apr 18, 2021
  • Swissotel Makkah is not operational currently due to corona and is giving hard time. As…Mar 2, 2021

Swissôtel Makkah

from ZAR 2,369
  • Classic Room, 1 King Bed (Haram)
  • Classic Room, 1 King Bed (Kaaba)
  • Classic Room, City View
  • Classic Room (Haram View)
  • Classic Room (Kaaba View)
  • Classic Triple Room, City View
  • Classic Triple Room (Haram)
  • Classic Triple Room (Kaaba)
  • Classic Twin Room, City View
  • Classic Twin Room (Haram)
  • Classic Twin Room (Kaaba)
  • Junior Suite, 1 King Bed, City View
  • Junior Suite, Multiple Beds (Haram)
  • Junior Suite, 1 King Bed (Kaaba)
  • Premier Room, 1 King Bed (Kaaba View)

What’s around Swissôtel Makkah

Landmarks

  • Heart of Mecca
  • Abraj Al-Bait Towers - 7 min walk
  • Great Mosque of Mecca - 7 min walk
  • Kaaba - 8 min walk
  • Well of Zamzam - 6 min walk
  • King Fahad Gate - 7 min walk
  • Safa and Marwah - 8 min walk
  • Alkhalil Courtyard - 10 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 62 min drive

At a glance

Key facts

Hotel size

  • This hotel has 1 487 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 6:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Ajwaa Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required.

Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Swissôtel Makkah’s small print

Also known as

  • Makkah Swissotel
  • Swissotel Makkah
  • Swissôtel Makkah Hotel
  • Swissôtel Makkah Mecca
  • Swissôtel Makkah Hotel Mecca
  • Swissotel Makkah
  • Swissotel Makkah Hotel
  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Optional extras

Buffet breakfast is offered for an extra charge of SAR 90 for adults and SAR 45 for children (approximately)

WiFi is available in guestrooms for SAR 15 per hour (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Swissôtel Makkah

  • Does Swissôtel Makkah offer free cancellation for a full refund?
    Yes, Swissôtel Makkah does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Swissôtel Makkah?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Swissôtel Makkah?
    Yes, there's free self and valet parking.
  • Are pets allowed at Swissôtel Makkah?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Swissôtel Makkah?
    You can check in from 6:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Swissôtel Makkah?
    Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include KFC - 4th Floor (2.6 mi), Albaik (2.6 mi), and Five Guys (2.7 mi).

Recent reviews

Very good 8,2 From 213 reviews

Very good 8,0
The view of Alkaba was amazing, my room was Junior suite livingroom big bedroom was OK one bath too small but OK, however the entrance to the hotel was tricky as will as entrance to the parking.
us1 night family trip
Exceptional 10,0
Excellent stay and service , very good staff
Khaddash, ie2 night family trip
Exceptional 10,0
Very close to the Haram, the receptionist was very friendly and helpful. Thank you Maher
Hedaya, us4 night family trip
Exceptional 10,0
Perfect and delicious breakfast with a great price for the service and the excellent
us1 night family trip
Exceptional 10,0
Highly Recommend
Superb service, close to the Haram, highly recommend.
us4 night trip
Good 6,0
Try to speak to a manager is a waste of time. Won’t let our taxi in. As they not making any money from it. Basically use there own hotel cars if you want easy time.
gb5 night family trip
Exceptional 10,0
Everything is fine it’s a great hotel staff are helpful and friendly it’s very clean and have a good breakfast
gb1 night family trip
Fair 4,0
Try to speak to a manager is a waste of time. Won’t let our taxi in. As they not making any money from it. Basically use there own hotel cars if you want easy time.
gb1 night family trip
Exceptional 10,0
Even though it was a busy hotel, the service was excellent and they made you feel that you are the only family there.
us4 night family trip
Good 6,0
Stayed Swissôtel Makkah with Family
I booked big room and find that the washroom was very very small felt suffocated while being inside and the floor water does not drained creating a lake. Carpet was dirty, and Lot of amenities are not placed and have to call room service again and again such as in room tissue box, sleepers and also didn’t find bath robes, dental kit, shaving kit, sewing kit, shoe shiner nothing. As well the shower gel and shampoo was of very low quality Not same as before. Unfortunately, It’s a complete Waist of money. Moreover, the staff on the front desk was no more supportive. Beside, the beds was very comfortable and the dine in room was awesome delicious, Lamb Kabsa cooked very well. In the morning to reach the restaurant requires five minutes of walk but find it beautiful and the breakfast Was remarkable.
Dr. Kashif, us1 night family trip

Swissôtel Makkah