Great customer service from the minute we set foot in the hotel. The staff were all friendly and always said hello, from the reception, bar staff, breakfast staff and house keeping. Breakfast was included in the price and there was cereal, toast, cooked breakfast, tea, coffee and juices. They had a bar which was 24 hours (not really cheap, roughly £16 for a pint and a double), but still ok. They also served fresh pizza, burgers, pastas etc, all lovely and hot and tasty. Double room was big with a kettle, coffee etc, an iron and ironing board.. Really clean and comfortable.