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All properties in Playa del Carmen, Quintana Roo, Mexico

Viva Wyndham Maya - All Inclusive

All-inclusive beachfront property with pool bar, near Quinta Avenida

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 1,997

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Paseo Xaman-ha, Lote, Playa del Carmen, 77710, QROO, Mexico
7,6.Good.
  • Excelente, todo muy bien!!

    May 14, 2021

  • We booked this hotel because this is where our friends were getting married.…

    May 9, 2021

See all 570 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 604 guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Free children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • In Playacar
  • Quinta Avenida - 30 min walk
  • Playacar Golf Club - 41 min walk
  • Mamitas Beach Club - 2.4 mi / 3.9 km
  • Grand Coral Golf Riviera Maya - 5.9 mi / 9.4 km
  • Xplor Theme Park - 6.9 mi / 11 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Garden View - 1 King Bed
  • Superior Garden View - 2 Queen Beds
  • Superior Ocean View - 1 King Bed
  • Superior Ocean View - 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Accessible Room Superior Garden View - 1 Queen Bed

What’s around

Landmarks

  • In Playacar
  • Quinta Avenida - 30 min walk
  • Playacar Golf Club - 41 min walk
  • Mamitas Beach Club - 2.4 mi / 3.9 km
  • Grand Coral Golf Riviera Maya - 5.9 mi / 9.4 km
  • Xplor Theme Park - 6.9 mi / 11 km
  • Xcaret Eco Theme Park - 7.3 mi / 11.7 km
  • El Camaleon Mayakoba Golf Course - 8 mi / 12.8 km
  • Tres Rios Ecopark - 9.4 mi / 15.1 km
  • Xel-Há Park - 30.9 mi / 49.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Airport shuttle (surcharge)
map
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Paseo Xaman-ha, Lote, Playa del Carmen, 77710, QROO, Mexico

At a glance

Size

  • 604 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 on site. Antigen and PCR screenings for COVID-19 are available for a surcharge. Guests should contact Guest Services upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 5 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Windsurfing on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 18980
  • Conference space size (meters) - 1763

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball
  • Tennis rackets
  • Kids club

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Snorkeling
  • Golf
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Terraza - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hacienda Don Diego - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Portofino - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Miramare - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Viva Café - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Windsurfing on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Maya Viva
  • Wyndham Viva Maya
  • Viva Wyndham Maya All Inclusive Playa del Carmen
  • Viva Wyndham Maya Resort
  • Viva Wyndham Maya Resort Playa del Carmen
  • Playa Del Carmen Wyndham
  • Viva Wyndham Maya Hotel Playa Del Carmen
  • Viva Wyndham Maya Riviera Maya/Playa Del Carmen Mexico
  • Wyndham Hotel Playa Del Carmen
  • Wyndham Playa Del Carmen
  • Wyndham Maya
  • Maya Viva Wyndham
  • Viva Wyndham Maya All Inclusive
  • Viva Wyndham Maya Inclusive
  • Viva Wyndham Maya
  • Viva Wyndham Maya - All Inclusive Playa del Carmen
  • Viva Wyndham Maya - All Inclusive All-inclusive property
  • Viva Maya
  • Viva Maya Resort
  • Viva Maya Wyndham
  • Viva Wyndham Maya
  • Viva Wyndham Maya Playa del Carmen
  • Viva Wyndham Maya Resort All Inclusive
  • Viva Wyndham Maya Resort All Inclusive Playa del Carmen

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Safes in guestrooms can be used for USD 2 per night

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Day gala dinner fee for stays on 1 January

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Viva Wyndham Maya - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 5 onsite restaurants, featuring international cuisine. Nearby restaurants include Las Quekas (2 mi), El Nero (2.4 mi), and Perché no (2.8 mi).
  • Yes, an airport shuttle is available.
  • Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics . Relax in the spa tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Viva Wyndham Maya - All Inclusive also has a sauna and a fitness center, as well as a garden.
7,6.Good.
  • 8,0.Very good

    The resort itself was clean and well-kept and the service was excellent. The food was subpar, but I also know options were more limited with Covid. However, the only reason I would not return is because the beds and pillows are so hard and uncomfortable that I woke up sore everyday. I needed a massage and chiropractor appointment as soon as I returned home.

    5 night trip with friends, May 8, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Our room (1308) was very close to the beach . The location , place is beautiful. I’m not a very good swimmer and the water was very rough the times I went out to the beach . No service at the beach area for drinks , had to get up every time I needed another drink . Rooms don’t have an actual ocean view just a tiny partial view .

    4 night trip with friends, Mar 8, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Great location, attentive staff, Covid protocols were fantastic, food in buffet was just OK...

    6 night romance trip, Mar 3, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The hotel is located in a secure gated community (Playacar) and close to town. You can walk, bike, or taxi into town if need be. It's also close to Xcaret park. As for the amenities, it offers everything one would expect from an all-inclusive. Food was good, drinks were good, and access to the beach and pools are A . The staff is super attentive to your needs.

    7 night romance trip, Feb 23, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Staff members were always pleasant and helpful. The property was very clean. I loved that there were multiple pools including an adults only section. My only issue was the room; the mattress was so hard and lumpy as well as the pillows. My neck and back were killing me when i woke up each morning. The food was ok, a little more variety would have made it better.

    4 night family trip, Feb 16, 2021

    Verified Expedia guest review

  • 6,0.Good

    Beach is beautiful. Snack bar and pool staff are great. Buffet is awful.

    5 night trip, Feb 16, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Good service, nice rooms, the workers are very helpful.

    6 night family trip, Feb 15, 2021

    Verified Orbitz guest review

  • 10,0.Exceptional

    My first visit to Mexico, and definitely not the last, thanks to this resort. Very nice, the personal was very willing all the time, the beach is clean. Hotel Wifi fast and in all areas. Really, no complains.

    7 night family trip, Feb 13, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Very clean and orderly. Staff very friendly! Staff always there when you needed something. But never bugged you. Would recommend to anyone except if not like children around

    8 night family trip, Feb 12, 2021

    Verified CheapTickets guest review

  • 8,0.Very good

    Great location. Friendly staff and clean facilities. Just wish the gym had been open longer hours. Didn’t open til 8a and last workout spot was 7p. Otherwise, loved it.

    6 night family trip, Feb 9, 2021

    Verified Expedia guest review

See all 570 reviews