2/10 Poor
16 November 2024
Very unhappy and cheated!!!
It was awful and Quality Inn need to have this location shutdown, even if it's independently own. Be careful we're not no $$$ hungry, we sell to any entity. Where have America gone???? I had to buy cleaning and bug spray in order to stay. Found bugs in the bed. Had to track someone down to get towels which were stained badly. No type of professionalism!!! You could tell they just pocketed the $$ and no consideration/customer services for the customers. The management was rude. The place was just nasty, and the breakfast was nasty. I normally, overlook small things since it's not my home but this have been one of the worst experiences I've ever seen, my door had cracks so large, I could see the bugs coming in. Just think, we had to pay for this in advance. The bath faucet had roaches coming out. If I could have afforded, I would have moved, but I had already paid over $500.+. I am praying for this location and hope something gets done. Never again!!!! I won't stay at another Quality Inn 'anywhere'
Beryl
Beryl, 5-night family trip
Verified Hotels.com guest review
