Embassy Suites Memphis

Photo gallery for Embassy Suites Memphis

Primary image
55-inch LCD TV with digital channels, TV
55-inch LCD TV with digital channels, TV
1 bedroom, premium bedding, in-room safe, desk
55-inch LCD TV with digital channels, TV

Overview of Embassy Suites Memphis

Embassy Suites Memphis

3.5 star property
3.5-star hotel in Memphis with restaurant and bar/lounge

7,8/10 Good

1 000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1022 S Shady Grove Rd, Memphis, TN, 38120
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In White Station
  • University of Memphis - 14 min drive
  • Memphis Zoo - 15 min drive
  • Wolfchase Galleria - 15 min drive
  • AutoZone Park - 18 min drive
  • National Civil Rights Museum at the Lorraine Motel - 20 min drive
  • Graceland - 17 min drive
  • FedEx Forum - 22 min drive
  • Orpheum Theatre - 24 min drive
  • Beale Street - 24 min drive
  • Bass Pro Shops at the Pyramid - 23 min drive

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 20 min drive

About this property

Embassy Suites Memphis

3.5-star hotel in the heart of White Station
You can look forward to free cooked-to-order breakfast, a free daily manager's reception, and dry cleaning/laundry services at Embassy Suites Memphis. The onsite restaurant, Frank Grisanti Italian, features Italian cuisine. In-room WiFi (surcharge) is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Free self parking
  • Express check-in, a front desk safe, and a gift shop
  • A porter/bellhop, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the proximity to the airport
Room features
All guestrooms at Embassy Suites Memphis feature comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like air conditioning and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free daily reception

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4232 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1989
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Grab bar in shower
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Dining

Frank Grisanti Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Atrium/Lobby Bar - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 9.95 (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 (rates may vary)

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis Hotel
Embassy Suites Memphis Memphis
Embassy Suites Memphis Hotel Memphis

Frequently asked questions

Does Embassy Suites Memphis offer free cancellation for a full refund?
Yes, Embassy Suites Memphis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Embassy Suites Memphis?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Embassy Suites Memphis on 28 August 2022 start from R2 568, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Embassy Suites Memphis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Embassy Suites Memphis?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites Memphis?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Suites Memphis?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Embassy Suites Memphis and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Embassy Suites Memphis?
Yes, Frank Grisanti Italian offers Italian cuisine. Nearby restaurants include Salsa Cocina Mexicana (4-min walk), Owen Brennan's Restaurant (5-min walk), and The Capital Grille (6-min walk).

Overall score and ratings

7,8

Good

8,0/10

Cleanliness

8,3/10

Staff & service

7,4/10

Amenities

7,7/10

Property conditions & facilities

7,7/10

Eco-friendliness

4/10 Fair

Lakedra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rene, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Arnell, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Janna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is really nice and clean and breakfast was amazing but the service was really poor. After asking for a blanket and towels that they forgot to leave in the room, I waited for over 3 hours and still never received anything. I asked 3 times and even went to the front desk. They assured me that someone would bring it to me. They never did. Finally after 11 pm I went back to the desk and received towels but they didn’t have any blankets for the sofa bed. I don’t think I would return. If the service was better this would be a really nice hotel. Sometimes service is everything
Shari, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad experience
Toilet seat and handle fell off, phones didn’t work, safe had to be repaired and then they left it locked, TV had to repaired in both rooms. Had to go to the counter seven times in a 4day stay, just to get anything done. This was the worst hotel stay we have had in several years.
Cheryl, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Would choose this hotel again
Free made to order breakfast was delicious. All common areas of the hotel appeared clean, modern, and upscale. The room could have been updated some, but overall a nice place to stay.
Justin, 3-night family trip
Verified Hotels.com guest review