Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel

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Indoor pool
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Overview of Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel

Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel

3.0 star property
3-star hotel with restaurant, near Wolfchase Galleria

8,8/10 Fabulous

669 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
2751 New Brunswick Road, Memphis, TN, 38133
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Fitness center
  • Business center
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Wolfchase
  • Wolfchase Galleria - 1 min drive
  • University of Memphis - 16 min drive
  • Memphis Zoo - 18 min drive

Getting around

  • Memphis International Airport (MEM) - 27 min drive
  • Memphis Central Station - 26 min drive

About this property

Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel

3-star hotel in the heart of Wolfchase
You can look forward to dry cleaning/laundry services, a bar, and a gym at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel. Be sure to enjoy a meal at Kems Restaurant, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Free self parking
  • A banquet hall, 2 meeting rooms, and concierge services
  • Luggage storage, free newspapers, and a gift shop
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All guestrooms at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel boast comforts such as pillow menus and air conditioning, in addition to amenities like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (once per stay)
  • Connecting/adjoining rooms available

Special features

Dining

Kems Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Fitness facility
  • Indoor pool
  • Restaurant
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Restaurant
  • Bar/lounge
  • Spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Galleria Memphis
Holiday Inn Hotel Memphis
Holiday Inn Hotel Memphis Wolfchase Galleria
Holiday Inn Hotel Wolfchase Galleria
Holiday Inn Memphis Wolfchase Galleria
Holiday Inn Wolfchase Galleria
Memphis Galleria
Memphis Wolfchase Galleria
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria
Inn Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria
Holiday Inn Hotel Suites Memphis Wolfchase Galleria an IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel?
You can check in from 3 PM - 6 AM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel and nearby?
Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel has a fitness center and a picnic area.
Are there restaurants at or near Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel?
Yes, there's an onsite restaurant, Kems Restaurant. Nearby restaurants include Texas Roadhouse (3-min walk), Hooters (4-min walk), and Olive Garden (6-min walk).
What's the area around Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel like?
Holiday Inn Hotel & Suites Memphis - Wolfchase Galleria, an IHG Hotel is in Wolfchase, a short 7-minute walk from Wolfchase Galleria. Travelers say this hotel is in a good location.

Overall score and ratings

8,8

Fabulous

9,1/10

Cleanliness

9,0/10

Staff & service

8,5/10

Amenities

9,0/10

Property conditions & facilities

8,6/10

Eco-friendliness

10/10 Exceptional

Holiday Inn Wolfchase Aug 2022
The doors have heavy springs and we’re constantly slamming up and down the hallway so we could not settle in to sleep til late -and they started slamming again early in the morning each day -very loud and disturbing.
Daryl, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant, quiet, clean,
Katrinna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The person checking us in wasn't the friendliest. I think he was the manager. His staff was wonderful and friendly. The website said there was a restaurant and bar. That has been shut down.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Never stay at this hotel or Memphis...Warning!
NEVER STOP HERE! i would never stay at a Holiday Inn and definitely never return to Memphis ever again. Not a safe city whatsoever. We got are truck window smashed in and stuff stolen and we were parked right in front of lobby. We asked the security guard and he said yeah you weren't the only car that got broken into. He said he saw nothing. Basically they could care less. Awful customer service and very unsafe hotel. Because of this I will no longer stay at Hoilday Inn again. One of the staff members came to us in private and said that Memphis is very dangerous and this hotel is unsafe. Memphis is the 2nd most dangerous cities in America. We agree.
Misty, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Felicia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The service was not good, we booked through a 3rd party and we did not get the rooms we book and were told that we get what we get. Since the rooms were not correct we ended up on pull out couches that we extremely uncomfortable. The person working the desk while I understand was overwhelmed with multiple guests in the same the same issue with incorrect rooms. The person up front was rude and didn't want to help resolve the situation for any of the guests. And continued to tell us that with the 3rd party booking sites its "you get what you get." When another guest mentioned if they would have to go to another hotel if they didn't have another room he said well good luck with that then. Also when we did go to our rooms the showers were absolutely disgusting. There was a white film on the tile floor of the shower in each of the rooms that was there after cleaning that made me want to keep my shoes on in the shower. The breakfast coupon situation was also strange and confusing and seemed to take more time as well as make things harder than they needed to be as well first thing in the morning to the point where I just got cereal to make it easier for everyone. Overall if I have to go through Memphis again I would not stay at this hotel.
Debra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Lynasia, 1-night trip
Verified Expedia guest review