DoubleTree by Hilton Memphis Downtown

Photo gallery for DoubleTree by Hilton Memphis Downtown

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Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi

Overview of DoubleTree by Hilton Memphis Downtown

DoubleTree by Hilton Memphis Downtown

4.0 star property
4-star hotel with restaurant, near AutoZone Park

7,4/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
185 Union Ave, Memphis, TN, 38103
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Cribs/infant beds available
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 6 min walk
  • FedEx Forum - 8 min walk
  • AutoZone Park - 1 min drive
  • Orpheum Theatre - 1 min drive
  • Mississippi River - 1 min drive
  • National Civil Rights Museum at the Lorraine Motel - 1 min drive
  • Bass Pro Shops at the Pyramid - 3 min drive
  • Memphis Zoo - 6 min drive
  • Southland Casino & Gaming - 9 min drive
  • Graceland - 13 min drive

Getting around

  • Memphis International Airport (MEM) - 14 min drive
  • Memphis Central Station - 20 min walk

About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel in the heart of Downtown Memphis
Near Beale Street and FedEx Forum, DoubleTree by Hilton Memphis Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), valet parking (surcharge), and a gift shop
  • A TV in the lobby, wedding services, and smoke-free premises
  • A porter/bellhop, express check-out, and a 24-hour front desk
  • Guest reviews speak highly of the location
Room features
All guestrooms at DoubleTree by Hilton Memphis Downtown offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 28 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Discount at nearby fitness center
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (8000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed available
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of USD 15 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per night

Parking

  • Valet parking costs USD 28 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

Frequently asked questions

Does DoubleTree by Hilton Memphis Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Memphis Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Memphis Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Memphis Downtown?
Yes, dogs are welcome. There's a charge of USD 75.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Memphis Downtown?
Yes. Valet parking costs USD 28 per night.
What are the check-in and check-out times at DoubleTree by Hilton Memphis Downtown?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at DoubleTree by Hilton Memphis Downtown?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
What is there to do at DoubleTree by Hilton Memphis Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near DoubleTree by Hilton Memphis Downtown?
Yes, there's an onsite restaurant. Nearby restaurants include Texas De Brazil (3-min walk), McEwen's on Monroe (4-min walk), and Dejavu (4-min walk).
What's the area around DoubleTree by Hilton Memphis Downtown like?
DoubleTree by Hilton Memphis Downtown is in Downtown Memphis, a short 6-minute walk from Beale Street and 8 minutes' walk from FedEx Forum. Travelers love the hotel's prime location.

Overall score and ratings

7,4

Good

7,7/10

Cleanliness

8,3/10

Staff & service

7,1/10

Amenities

7,2/10

Property conditions & facilities

7,7/10

Eco-friendliness

10/10 Exceptional

Kimberly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Memphis trip
We had a amazing time !! Room could be a little updated
CHRISTA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Connie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

tom, 2-night trip
Verified Hotels.com guest review

6/10 Good

Corey, 4-night trip
Verified Hotels.com guest review

4/10 Fair

What a Shame!
Initially waited in line for 30 minutes at valet. Never moved. Ended up paying $20 to park in a public garage, as we had driven 500 miles and were tired. Checked in and 1 elevator was broke and waited 5 minutes to get on elevator. Finally got to room and it strongly smelled like mildew. It looked clean, but did not smell that way. Had a few much needed drinks at a neighbor hotel, as the bar at Doubletree was inexplicably closed at 6:00pm on a Friday. Later attempted to park car in valet and waited 20 more minutes until we were finally helped. Then valet attendant demanded a tip to park our car. We always tip when picking up car, but never when dropping off. We lived in Memphis from 1990 to 1999, and this was a fine hotel, which is why we chose to stay there. It really is a shame.
William, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Steve
Someone was in the room when we went to the first room given and we walked in on them. Also it took a hour to get car out of valet. Room was dirty and light bulbs in lamps were blown and had to get new ones
Steve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beale Street
Great location for Beale Street and restaurants.
Craig, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night trip with friends
Verified Hotels.com guest review