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Chelsea Cloisters Accommodation & Rooms

3.5 stars
Sloane AvenueLondonEnglandSW3 3DWUnited Kingdom
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Good3.1 / 5
Location
Great location
Value
Value for money could be better
WiFi
WiFi system needs upgrading
328See all 328 Hotels.com reviews
From 647 reviewsTripAdvisor Traveller Rating

Chelsea Cloisters Accommodation & Rooms

from ZAR 1,680
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking *

Also known as

  • Chelsea Cloisters
  • Chelsea Cloisters Apartment
  • Cloisters Chelsea
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London, England

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Chelsea Cloisters Accommodation & Rooms’s small print

Also known as

  • Chelsea Cloisters
  • Chelsea Cloisters Apartment
  • Cloisters Chelsea
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London, England

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 328 reviews

Chelsea Cloisters Accommodation & Rooms
Poor1.0 / 5
Worst place we have ever stayed
Will never stay at this place again: poor maintenance or rather NO maintenance, stinks of smoke and stale air, room worn, beds worn and most uncomfortable, no linen or towel change EVER, poor daily cleaning, none of the heated towel rails worked so towels were damp all the time. And that is the minimum that I will write as the best solution is for other travellers to NOT book this place. Rather spend slightly more and get another better place close by.
7 night family trip
Chelsea Cloisters Accommodation & Rooms
Poor1.0 / 5
Shocking state of hotel
It was the most disappointing place to stay. The photos on the website is most misleading. This hotel spends no money on maintenance, smells of smoke all the time, dont change linen even if dirty, crockery is chipped and broken and incomplete, have a pathetic daily "cleaning or servicing" of the room and is not a clean place. The beds are so worn (as everything else in the place) that a good night's sleep is out of the question. The washing maschine was old and mouldy inside, and no place to dry clothes after. The toilet handle nearly fell off it was so loose. We are guests that always return to hotels we stay in, but Chelsea Cloisters is a defnite NO NO. Dont waste money, rather book into the other hotels and apartments around in Sloane st, Chelsea, as they are much better. The only positive remark would be to compliment one of their letting staff, as she was very helpful and sympathetic to our dissatisfaction.
2 night family trip
Chelsea Cloisters Accommodation & Rooms
Poor1.0 / 5
Neither clean nor quiet and having a garbage odor
Extreme disappointment. Garbage collection areas in the hallways reeked. The studio apartment provided would be better described as a single room occupancy in a flea bag and run down hotel. Very happy to be out and away from this nightmare stay.
4 night romance trip
Chelsea Cloisters Accommodation & Rooms
Fair2.0 / 5
Great location. Poor consition and bed bugs
Although the room was a good size there were unfortunately a few issue with the stay. I have stayed here before a few years back. The property is dated which is reflected in the low price- this is not an issue really as long as you appreciate what you will get. However there were two issues. 1. The TV did not work, we had two working non English channels, unusual given we are in London. Not normally an issue but was travelling with my 20 month old son so we were in the room early evening. I rang reception and spoke to them in person but there was no effort made to rectify this or even an apology. 2. Worse still, both my wife and son had bite marks on arms and legs, presumably from bed bugs. It is hardly mosquito season so I cannot imagine what else it could be. Very disappointed with this.
1 night family trip
Chelsea Cloisters Accommodation & Rooms
Fair2.0 / 5
Check in confusing
4 night trip

See all reviews

Chelsea Cloisters Accommodation & Rooms

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