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Chelsea Cloisters Accommodation & Rooms

3.5 stars
Sloane AvenueLondonEnglandSW3 3DWUnited Kingdom
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Good3.1 / 5
Room
Room needs to be redecorated
Location
Great location
317See all 317 Hotels.com reviews
From 666 reviewsTripAdvisor Traveller Rating

Chelsea Cloisters Accommodation & Rooms

from ZAR 1,081
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking *

Also known as

  • Chelsea Cloisters
  • Chelsea Cloisters Apartment
  • Cloisters Chelsea
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London, England

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Chelsea Cloisters Accommodation & Rooms’s small print

Also known as

  • Chelsea Cloisters
  • Chelsea Cloisters Apartment
  • Cloisters Chelsea
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London, England

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 317 reviews

Chelsea Cloisters Accommodation & Rooms
Poor1.0 / 5
Worst place we have ever stayed
Will never stay at this place again: poor maintenance or rather NO maintenance, stinks of smoke and stale air, room worn, beds worn and most uncomfortable, no linen or towel change EVER, poor daily cleaning, none of the heated towel rails worked so towels were damp all the time. And that is the minimum that I will write as the best solution is for other travellers to NOT book this place. Rather spend slightly more and get another better place close by.
7 night family trip
Chelsea Cloisters Accommodation & Rooms
Poor1.0 / 5
Shocking state of hotel
It was the most disappointing place to stay. The photos on the website is most misleading. This hotel spends no money on maintenance, smells of smoke all the time, dont change linen even if dirty, crockery is chipped and broken and incomplete, have a pathetic daily "cleaning or servicing" of the room and is not a clean place. The beds are so worn (as everything else in the place) that a good night's sleep is out of the question. The washing maschine was old and mouldy inside, and no place to dry clothes after. The toilet handle nearly fell off it was so loose. We are guests that always return to hotels we stay in, but Chelsea Cloisters is a defnite NO NO. Dont waste money, rather book into the other hotels and apartments around in Sloane st, Chelsea, as they are much better. The only positive remark would be to compliment one of their letting staff, as she was very helpful and sympathetic to our dissatisfaction.
2 night family trip
Chelsea Cloisters Accommodation & Rooms
Poor1.0 / 5
This was the worst experience I have ever had when checking into a hotel. We got to the room, no bed linen - not even any pillows, no towels, no kettle or cutlery, reception couldn't/wouldn't do anything to help so we ended up booking somewhere else late at night. We weren't the only ones with problems with our room, there were two other people in reception when I went to complain who's room was in a worse state than ours. Hotels.com should remove this property from their site. Customer service and friendliness was non existent. Reception advised us that our experience was not unusual, this is a nightly occurrence!!
1 night family trip
Chelsea Cloisters Accommodation & Rooms
Good3.0 / 5
Convenient hotel
The hotel is convenient to the tube station and to shopping and restaurants. The rooms are very dated and need quite a face-list. There is no early check-in and some of the front desk clerks were not very helpful.The concierge went out of his way to help.
5 night business trip
Chelsea Cloisters Accommodation & Rooms
Excellent4.0 / 5
Apartment very spartan and Ikea style, but all you need for a couple of nights. Clean except for shower grouting. Staff helpful and position very good. Small Sainsbury just about next door so easy to get things for breakfast. Would use them again.
2 night family trip

See all reviews

Chelsea Cloisters Accommodation & Rooms

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