Naismith Memorial Basketball Hall of Fame - 8 min walk
Titanic Museum - 18 min walk
Springfield Armory - 2 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 20 min drive
Bradley Intl. Airport (BDL) - 21 min drive
Holyoke Station - 11 min drive
Springfield Union Station - 15 min walk
Windsor Locks Station - 16 min drive
Restaurants
Wahlburgers - 8 min walk
Red Rose Pizzeria - 7 min walk
Starbucks - 6 min walk
La Fiorentina Pastry Shop - 9 min walk
South End Market - 3 min walk
About this property
MGM Springfield
MGM Springfield features a casino and puts you just steps from MGM Springfield. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at TAP Sports Bar, one of 8 restaurants, which serves American cuisine and is open for lunch and dinner. Also, MassMutual Center and Naismith Memorial Basketball Hall of Fame are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
240 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only)*
Service animals welcome
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge)
8 restaurants
5 bars/lounges
Coffee shop
Traveling with children
Bowling alley
Fence around the pool
What to do
Bowling alley
Sportsbook
Working away
10 meeting rooms
Conference space (10646 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2018
ATM/banking
Safe-deposit box at front desk
Seasonal outdoor pool
Casino
147 casino gaming tables
2500 casino slot machines
Casino VIP room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Crib/infant bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.
Fees & policies
Refundable deposits
Deposit: USD 150.00 per accommodation, per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 22.69 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business center/computer access
Fitness center access
In-room bottled water
Internet access (may be limited)
Phone calls (may be limited)
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 for adults, and USD 12 to 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for USD 20.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
The seasonal pool is open from April to October
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
State tax ID - C0003012810
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.
Also known as
MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield
Frequently asked questions
Does MGM Springfield offer free cancellation for a full refund?
Yes, MGM Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MGM Springfield?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at MGM Springfield?
Yes, dogs are welcome. There's a charge of USD 150.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at MGM Springfield?
Yes, there's free self parking.
What are the check-in and check-out times at MGM Springfield?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at MGM Springfield?
Yes, the 125000 square-foot casino features 2500 slot machines and 147 gaming tables. Sportsbook is offered.
What is there to do at MGM Springfield and nearby?
Onsite recreation at MGM Springfield includes bowling. Enjoy amenities like 5 bars, a casino, and a seasonal outdoor pool.
Are there restaurants at or near MGM Springfield?
Yes, there are 8 onsite restaurants, featuring American cuisine.
What's the area around MGM Springfield like?
MGM Springfield is in Metro Center, a short 1-minute walk from MGM Springfield and 6 minutes' walk from MassMutual Center. Travelers give top marks for the hotel's prime location.
MGM Springfield Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,0/10
Staff & service
8,6/10
Amenities
9,4/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
10/10 Exceptional
01 February 2025
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
4/10 Fair
01 February 2025
Hazardous shower. Lock of clothing storage.
First, I couldn't unpack as there was no where to store my clothing, second the first night we couldn't sleep well as there was an strong marijuana odor coming out of the room to the left and the worst thing was the shower floor that was very slippery and when i first went in for a shower i almost fell back against the shower door, thanks God I was able to recover my balance otherwise I would had been in the hospital now. What you have there in that room is a big accident/lawsuit waiting to happen. You should at least install some of those holding bars on the shower walls my mainly do something with that slippery floor. After I came out of the shower I warned my wife of the floor and threw a small towel on it so her feet can get a grip.
Oscar
Oscar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 January 2025
Erik
Erik, 3-night trip
Verified Hotels.com guest review
6/10 Good
27 January 2025
Eh…not impressed
Didn’t like closet toilet, shower head doesn’t allow for quick shower and avoid getting hair wet and no shower cap provided.
Room Card didn’t work in elevator and receptionist thought it was our fault, later that elevator was out of service.
Bedding sets super hot! Terrible sleep experience.
Dawn
Dawn, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 January 2025
Ayla
Ayla, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2025
stephen
stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2025
Jennifer
Jennifer, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 January 2025
Tried to get an early check in since we were staying at the hotel because of a surgery on Thursday and follow up on Friday.
The woman on the phone told me I would have to go to the property in order to see if a room was available. No t convenient since I was waiting for my husband to get out of surgery
Patrice
Patrice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 January 2025
Donald
Donald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 January 2025
Great getaway
There for New Years, Great time, hotel was great and Service both at hotel and the casino were amazing
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 January 2025
By far my best staycation ever
Excellent service. We will come back again. The rooms are fancy and spotless and the bed is so comfortable. We had a great time.
Jacqueline
Jacqueline, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Holliday stay
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Great stay
Was a amazing experience
raymond
raymond, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Linda
Linda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 December 2024
Nice hotel and casino
Stay was wonderful. Hotels.com did not properly pass the reservation informative to the hotel. The check-in process took more than 20 minutes. Try Red Rose restaurant for a great Italian meal!