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Hilton Garden Inn Worcester

Photo gallery for Hilton Garden Inn Worcester

In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hilton Garden Inn Worcester

Hilton Garden Inn Worcester

3.0 star property
3-star hotel in Worcester Central Business District with indoor pool and restaurant

8,0/10 Very good

1 003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
35 Major Taylor Boulevard, Worcester, MA, 01608

Guests rated this location 9.2/10 - Wonderful

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Spa tub
  • Room service
  • Spa services
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Worcester Central Business District
  • DCU Center - 1 min drive
  • College of the Holy Cross - 8 min drive

Getting around

  • Worcester, MA (ORH-Worcester Regional) - 15 min drive
  • Pawtucket, RI (SFZ-North Central State) - 41 min drive
  • Logan International Airport (BOS) - 55 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 55 min drive
  • Worcester Station - 12 min walk
  • Grafton Station - 18 min drive
  • Westborough Station - 20 min drive

Restaurants

  • Starbucks - 6 min walk
  • Mezcal Tequila Cantina - 2 min walk
  • Free Play Bar Arcade - 5 min walk
  • Michael's Cigar Bar - 3 min walk
  • Off The Rails Worcester - 1 min walk
Map

About this property

Hilton Garden Inn Worcester

Located near a train station, Hilton Garden Inn Worcester is a great choice for a stay in Worcester. Guests indulge in spa services, then grab a bite to eat at the restaurant. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM - noon
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 11.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5–10 for adults, and USD 5–10 for children

Children & extra beds

  • Rollaway beds are available for USD 25 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Self parking costs USD 11.95 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p><p>State tax ID - C0010493483</p>

Also known as

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Frequently asked questions

Does Hilton Garden Inn Worcester offer free cancellation for a full refund?
Yes, Hilton Garden Inn Worcester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Worcester?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Worcester?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Worcester?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Worcester?
Yes. Self parking costs USD 11.95 per day.
What are the check-in and check-out times at Hilton Garden Inn Worcester?
You can check in from 4 PM - noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Worcester and nearby?
During the winter, enjoy fun activities nearby like downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Garden Inn Worcester also has a 24-hour health club and spa services.
Are there restaurants at or near Hilton Garden Inn Worcester?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn Worcester like?
Hilton Garden Inn Worcester is a short 4-minute walk from DCU Center and 11 minutes' walk from The Hanover Theatre for the Performing Arts. Our travelers say the local area is very walkable.

Reviews

8,0

Very good

8,5/10

Cleanliness

8,6/10

Staff & service

7,6/10

Amenities

8,2/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

6/10 Good

Joi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Frustrating Check In, Nice Hotel
Check in was frustrating, I arrived 20 past 4 and had no room, as it was not yet ready. I understand things happen - but check in started quite late and I had an event and no flexibility. the desk offered absolutely no help or options to ensure I would be able to check in (my event started at 5, ended quite late) or even an offer to hold my personal items - I had to leave my things in the car which was less than ideal for a very cold night in a city. The hotel itself however is clean, warm, cozy and inviting. The rooms were large and comfortable and well appointed.
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bradley, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Close to DCU, otherwise not worth high price!
Requested no feather pillows ahead of time because I’m highly allergic, but they were still on the bed when we got there. Hunter was very accommodating to get them changed, and offered us a complimentary treat from the snack area. The bed had no fitted sheet, only a flat sheet on top of the mattress cover, and when I went to shower in the morning the drain was broken and I had to pull it out so the tub wouldn’t fill up. Aside from Hunter, the front desk people weren’t overly friendly. If it wasn’t for the proximity to the DCU center, I wouldn’t have paid the money for the hotel.
Cyndi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff and very clean
I had a company Christmas party at the hokey game next to the hotel. Very convenient. The staff was excellent. I will recommend to family and friends to stay if in town.
Scott, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rude awakening
We were bothered by housekeeping knocking on our door at 9am and asking if we were checking out at 11. Check out wasn’t until 12. I understand they want to finish their jobs quickly but being interrupted on our vacation was not ok. The front desk was notified and we received a parking credit which was only $11. A gesture I guess but that was not ok at all.
Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Belinda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seth, 1-night trip
Verified Expedia guest review

8/10 Very good

Caitlin, 1-night trip
Verified Expedia guest review