Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
Ottawa Station - 18 min drive
Restaurants
Mandarin Restaurant - 12 min walk
East Side Mario's - 4 min drive
Milestones - 3 min walk
Via Cibo - 11 min walk
Jack Astor's - 10 min walk
About this property
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel puts you just a 5-minute drive from Canadian Tire Centre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chez Lionel, which serves French cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff.
Languages
English, French
At a glance
Hotel size
152 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
Working away
7 meeting rooms
Conference center (5000 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1999
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Shopping mall on site
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Hardwood flooring in room
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps) and free wired internet
Phone
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Chez Lionel - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 250 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 40 per accommodation, per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata
Frequently asked questions
Does Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 40 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel and nearby?
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel?
Yes, Chez Lionel offers French cuisine.
What's the area around Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel like?
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel is in Kanata, a short 7-minute walk from Kanata Centrum Shopping Centre.
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,2/10
Staff & service
8,6/10
Amenities
8,8/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Trevor
Trevor, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
stephen
stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
04 December 2024
Dustin
Dustin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Water pressure is terrible
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
mike
mike, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Aaron
Aaron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Perfect in Kanata
Great location in Ottawa West
Todd
Todd, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 November 2024
Karolyn
Karolyn, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
04 November 2024
Sens Game
It was great. Good location , restaurant in house. Beautiful hotel.
Tom
Tom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 November 2024
It was a beautiful room and very clean! Would definitely stay again!
Danielle
Danielle, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
03 November 2024
Sharon
Sharon, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 October 2024
The only issue I had was that the shower water pressure was really low during my stay.
Ting
Ting, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
09 October 2024
Great place in Kanata.
SRI VENKATA NAGA
SRI VENKATA NAGA, 4-night family trip
Verified Expedia guest review
8/10 Very good
08 October 2024
Vito
Vito, 2-night trip
Verified Expedia guest review
10/10 Exceptional
07 October 2024
This was our first time staying at this location and we were very happy with the room, the service and the location. The newly opened Lionel restaurant and bar had a great ambiance and the staff were top notch. The room was a bit small, but we knew that when booking and provided more than enough for us. The bathroom was nice, everything was clean. We did not use the pool & gym facilities.
We would highly recommend it and would stay here again.
Sandy
Sandy, 1-night trip
Verified Expedia guest review
8/10 Very good
06 October 2024
Anytime I go back to Kanata visiting friends I stayed at this property. Since there are many overside trucks.
It would be nice if the parking spaces are wider to accommodate the vehicle. There was a loose bathroom handle bar at the property which I have addressed with the front desk. Otherwise, the most comfortable bed.
Tried the new Chez Lionel. The staff still needed some training. Only had dessert and drinks. So far the food was so so.
I Chieh
I Chieh, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
06 October 2024
The hotel lobby and the room were very clean. The breakfast room was not as clean as expected and the breakfast wasn’t worth $15.00, it should be included.
The staff were very pleasant.