The Westin Harbour Castle, Toronto

Photo gallery for The Westin Harbour Castle, Toronto

Primary image
Indoor pool
Indoor pool
Pillowtop beds, in-room safe, desk, laptop workspace
View from room

Overview of The Westin Harbour Castle, Toronto

The Westin Harbour Castle, Toronto

4-star property
4-star hotel with 1 indoor pools, connected to the convention center, near Scotiabank Arena

8,2/10 Very good

1 974 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
1 Harbour Sq, Toronto, ON, M5J1A6
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
For families
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Downtown Toronto
  • Scotiabank Arena - 4 min walk
  • Ripley's Aquarium of Canada - 13 min walk
  • Rogers Centre - 14 min walk
  • CN Tower - 15 min walk
  • Toronto Eaton Centre - 16 min walk
  • University of Toronto - St. George Campus - 30 min walk
  • Royal Ontario Museum - 44 min walk
  • Metro Toronto Convention Centre - 7 min drive
  • The Distillery Historic District - 6 min drive
  • Yonge-Dundas Square - 9 min drive

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 27 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 10 min walk
  • Bloor Station - 10 min drive
  • Queens Quay Ferry Docks Terminal Stop - 2 min walk
  • Queens Quay West at Harbourfront Centre Stop - 6 min walk
  • Queens Quay West at Rees St Stop - 11 min walk

About this property

The Westin Harbour Castle, Toronto

4-star eco-friendly hotel near Rogers Centre
The Westin Harbour Castle, Toronto is located close to Scotiabank Arena and Ripley's Aquarium of Canada, and provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Adventurous travelers may like the basketball and racquetball/squash at this hotel. For some rest and relaxation, visit the sauna or the steam room. The onsite restaurant, Mizzen, features international cuisine. Free WiFi in public areas is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An indoor pool
  • Local cuisine breakfast (surcharge), 2 outdoor tennis courts, and valet parking (surcharge)
  • Free newspapers, a porter/bellhop, and wedding services
  • A vending machine, concierge services, and a front desk safe
  • Guest reviews speak highly of the central location
Room features
All 977 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 50-inch LCD TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 977 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets stay free (dogs only, 2 per room)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite valet parking (CAD 55.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • Tennis
  • Basketball
  • Racquetball/squash
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Marina nearby

Working away

  • 24-hour business center
  • 32 meeting rooms
  • Computer station
  • Conference center (70000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/game room
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-width doorways

Languages

  • English

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling
  • Mobile key entry

Special features

Dining

Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.
The Chartroom Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 14.95 per day (rates may vary)
  • Breakfast costs between CAD 10 and CAD 30 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property will be renovating from October 7 2022 to October 6 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 35.0 per day

Parking

  • Covered valet parking costs CAD 55.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto

Frequently asked questions

Does The Westin Harbour Castle, Toronto offer free cancellation for a full refund?
Yes, The Westin Harbour Castle, Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Harbour Castle, Toronto?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at The Westin Harbour Castle, Toronto on 09 October 2022 start from R5 209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Harbour Castle, Toronto?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at The Westin Harbour Castle, Toronto?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
Are pets allowed at The Westin Harbour Castle, Toronto?
Yes, dogs stay free, with a limit of 2 per room.
Is parking offered on site at The Westin Harbour Castle, Toronto?
Yes. Valet parking costs CAD 55.00 per day.
What are the check-in and check-out times at The Westin Harbour Castle, Toronto?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Westin Harbour Castle, Toronto and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Westin Harbour Castle, Toronto also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Westin Harbour Castle, Toronto?
Yes, Mizzen offers international cuisine. Nearby restaurants include BeaverTails (4-min walk), Tim Hortons (6-min walk), and Real Sports Bar & Grill (6-min walk).
What's the area around The Westin Harbour Castle, Toronto like?
The Westin Harbour Castle, Toronto is located on the boardwalk in Downtown Toronto, a short 2-minute walk from Queens Quay Ferry Docks Terminal Stop and 14 minutes' walk from Rogers Centre. Travelers say the local area is very central perfect for sightseeing.

Overall score and ratings

8,2

Very good

8,4/10

Cleanliness

8,7/10

Staff & service

8,1/10

Amenities

8,1/10

Property conditions & facilities

8,0/10

Eco-friendliness

6/10 Good

Just OK
Paid extra for a Lake View room, but did not get one, nor did we get a refund for the extra that was paid. Main lobby level was extremely nice, but everything above it was pretty outdated and old looking. Overall, it was fine, but a little pricey for what we got. Will probably try somewhere else next time we are in the Toronto area
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Craig, 2-night trip
Verified Hotels.com guest review

6/10 Good

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location but overpriced. Hotel is old
Mario, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We had a great stay and will return … great service and great people! Thank you very enjoyable.
Darlene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Location
Fantastic location, great view of the waterfront, close to the attractions we wanted to visit.
Wesley, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Nothing bad to say … great hotel, great location, amazing staff, helpful and polite.
Liz, 3-night trip
Verified Hotels.com guest review

4/10 Fair

One night stay
Very disappointing room not available at check in time, I paid for lake view, we had a very limited view, only valet parking at hotel which was an extra cost, so don't pay for parking when booking the room as I did. accessibility getting in and out of hotel very difficult. would not stay there again as I think over priced for what you get
Susan, 1-night trip
Verified Hotels.com guest review