Skip to main content.
All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

City Express Plus Cancun Aeropuerto Riviera

3,5-star3,5 stars
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506, Mexico

3.5-star hotel in Cancun with outdoor pool and restaurant
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The bed was not very comfortable. Had a cheap mattress pad on it Mar 28, 2021
  • I was surprised with the quality of the food in the restaurant. I was disappointed when…Mar 25, 2021

City Express Plus Cancun Aeropuerto Riviera

from ZAR 712
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds

What’s around City Express Plus Cancun Aeropuerto Riviera

Landmarks

  • Ventura Park Cancun - 5.7 mi / 9.3 km
  • Delfines Beach - 10 mi / 16.1 km
  • Maya Cancun Museum - 11.1 mi / 17.9 km
  • Puerto Morelos Town Square - 11.3 mi / 18.1 km
  • Aquaworld - 12.4 mi / 19.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

City Express Plus Cancun Aeropuerto Riviera’s small print

Also known as

  • City Express Plus Cancún Aeropuerto Riviera Hotel Cancun
  • City Express Plus Cancun Aeropuerto Riviera Cancun
  • City Express Plus Cancun Aeropuerto Riviera Hotel Cancun
  • City Express Plus Cancún Aeropuerto Riviera Hotel
  • City Express Plus Cancún Aeropuerto Riviera Cancun
  • City Express Cancún Aeropuert
  • City Express Plus Cancún Aeropuerto Riviera
  • City Express Plus Cancun Aeropuerto Riviera Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Plus Cancun Aeropuerto Riviera

  • Does City Express Plus Cancun Aeropuerto Riviera offer free cancellation for a full refund?
    Yes, City Express Plus Cancun Aeropuerto Riviera does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Plus Cancun Aeropuerto Riviera?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Express Plus Cancun Aeropuerto Riviera?
    Yes, there's free self parking.
  • Is there a pool at City Express Plus Cancun Aeropuerto Riviera?
    Yes, there's an outdoor pool.
  • Are pets allowed at City Express Plus Cancun Aeropuerto Riviera?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at City Express Plus Cancun Aeropuerto Riviera?
    You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Plus Cancun Aeropuerto Riviera?
    Yes, there's an onsite restaurant. Nearby restaurants include Los Caporales (2.2 mi), Bugambilias (2.6 mi), and Momo (2.6 mi).
  • Is airport shuttle service offered by City Express Plus Cancun Aeropuerto Riviera?
    Yes, a free airport shuttle is available.
  • Is there an onsite casino at City Express Plus Cancun Aeropuerto Riviera?
    No, this hotel doesn't have a casino, but Dubai Palace Casino (17-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
  • What is there to do at City Express Plus Cancun Aeropuerto Riviera and nearby?
    City Express Plus Cancun Aeropuerto Riviera has an outdoor pool and a fitness center.

Recent reviews

Very good 8,2 From 561 reviews

Exceptional 10,0
Great new hotel
This hotel is only 1 1/2 years old. Located 15 minutes from Cancun airport. They have an airport shuttle that will pick you up if you contact the hotel 24 hours prior to your arrival with flight information. The food at their restaurant is excellent. The room is in immaculate condition. Beautiful large pool. Very safe hotel for solo travelers.
us1 night trip
Very good 8,0
Great place!!
We had an amazing stay. The place was beautiful and clean which is most important and everyone was very welcoming and helpful
Neav, us1 night trip with friends
Good 6,0
Super Grumpy Reception!
The man at reception was super grouchy and had no patience. He asked me to sign the check in papers and then told me I did it wrong (it was all in Spanish and I couldn't understand it). I asked for his help and he got frustrated and riped up the papers in front of me and told me that I had to do it all over again because I didn't listen. Sigh. The Hotel was simple but nice and the beds were comfortable. Having breakfast in the morning was also appreciated.
Karra, ca1 night family trip
Very good 8,0
good stay
Good clean quiet over night stay helpful friendly health concious staff
Douglas, us1 night trip
Fair 4,0
Very humid in the rooms and pretty dirty. A lot of noice from room next door you can clearly hear them.
Mats, us1 night family trip
Very good 8,0
all ok with the reservation. No complain. Slow service but go
us1 night trip
Poor 2,0
Bad hotel, bad service, airport shuttle has to be booked a day before 😒
us1 night family trip
Good 6,0
Everything was great, except the “free airport shuttle”. They booked an incorrect time for me and then we’re so wishy-washy on when it’s come again that I had to take an over priced taxi to the airport. The free shuttle was a major reason I booked this location...
us1 night romance trip
Good 6,0
It's alright.
There used to be room service and they had the best steaks which was shocking to me the last time I stayed here. I was left with disappointment this time around as room service was not an option. They instead had an overpriced buffet style dinner with very bland food. The room is super clean and has a decent bed though.
La'Shante, us1 night trip with friends
Exceptional 10,0
Everything was perfect on my stay. I particularly enjoyed the pool a lot.
us1 night trip

City Express Plus Cancun Aeropuerto Riviera