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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Waterslide

Overview of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
4-star beachfront resort with spa, near La Isla Shopping Mall

9,0/10 Superb

1 012 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 4 spa tubs
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Waterslide
  • Swim-up bar
Feel at home
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 2 min walk
  • Forum Beach - 3 min drive
  • Aquaworld - 3 min drive
  • Cancun Convention Center - 3 min drive
  • El Rey Ruins - 6 min drive
  • Tortuga Beach - 7 min drive
  • Langosta Beach - 13 min drive
  • Playa Tortugas - 16 min drive
  • Delfines Beach - 9 min drive
  • Puerto Cancun Marina Town Center - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
Map

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be just steps from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Oceano, one of 2 restaurants, serves local and international cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences at this upscale resort include washers/dryers and sofa beds. Fellow travelers love the location and nearby shopping.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 580 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Mini golf
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Basketball
  • Volleyball
  • Mini golf
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (608 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 4 outdoor pools
  • Full-service spa
  • 4 spa tubs
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Phone accessibility kit
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Cleaning supplies

Special features

Spa

Heavenly Spa by Westin has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 420.00 per person (approximately)

Renovations and closures

The property will be renovating from April 25 2022 to December 10 2022 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

On-site antigen/rapid COVID-19 testing is available for a fee; reservations are required for on-site testing.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,1/10

Staff & service

9,0/10

Amenities

9,3/10

Property conditions & facilities

9,2/10

Eco-friendliness
Write a review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel and Location
It was beautiful with a huge pool and room. We even had a washer and dryer for our clothes. It was across the street from many great shops.
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birth while vacationing
This place is an amazing place unfortunately we where not able to enjoy it due to me going in to labor the day I arrived . But the staff was amazing to help with medical needs.
Hilda, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

I give high marks for the rooms and the employees. Both were perfect. One thing they can add is music by the pool. Most resorts have music all day.
Courtney, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

MONIQUE, 1-night romance trip
Verified Travelocity guest review

8/10 Very good

WENJING, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ESTEVAN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Madeleine, 3-night trip
Verified Expedia guest review