Hard Rock Hotel Cancun All Inclusive
Upscale beachfront resort with spa, near La Isla Shopping Mall
- Free buffet breakfast, free WiFi, and free parking
- [1/49]
- Beach [2/49]
- Outdoor Pool [3/49]
- Outdoor Pool [4/49]
- Pool [5/49]
- Deluxe Gold king bed, Lagoon view - Guest Room [6/49]
- Rock Suite Platinum, ocean view - Guest Room [7/49]
- Deluxe Family, lagoon view - Guest Room [8/49]
- Deluxe Room - Guest Room [9/49]
- Deluxe Gold two double beds, lagoon view - Guest Room [10/49]
- Deluxe Room - Bathroom [11/49]
- Rock Suite Platinum, ocean view - Bathroom [12/49]
- Hotel Entrance [13/49]
- Hotel Front – Evening/Night [14/49]
- Hotel Front [15/49]
- Hotel Bar [16/49]
- Restaurant [17/49]
- Restaurant [18/49]
- Dining [19/49]
- Hair Salon [20/49]
- Reception [21/49]
- Lobby [22/49]
- Children’s Area [23/49]
- Golf [24/49]
- Gym [25/49]
- Fitness Facility [26/49]
- Hallway [27/49]
- Meeting Facility [28/49]
- Ballroom [29/49]
- Aerial View [30/49]
- Balcony View [31/49]
- Outdoor Pool [32/49]
- Infinity Pool [33/49]
- Outdoor Pool [34/49]
- Deluxe Room, 1 King Bed (GOLD-PURE) - Guest Room [35/49]
- Deluxe Platinum king bed, ocean view - Guest Room [36/49]
- Deluxe Room - Guest Room [37/49]
- Rock Suite Platinum, ocean view - Living Room [38/49]
- Rock Royalty Level- Deluxe Platinum - In-Room Amenity [39/49]
- Rock Royalty Level- Deluxe Platinum - Bathroom [40/49]
- Deluxe Room - Bathroom [41/49]
- Terrace/Patio [42/49]
- Property Grounds [43/49]
- Restaurant [44/49]
- Restaurant [45/49]
- Deluxe Platinum, two double beds, ocean view - Guest Room View [46/49]
- Deluxe Gold king bed, Lagoon view - Guest Room [47/49]
- Deluxe Gold two double beds, lagoon view - Guest Room View [48/49]
- Deluxe Room, 1 King Bed (GOLD-PURE) - In-Room Amenity [49/49]
/images.trvl-media.com/hotels/6000000/5280000/5279100/5279045/c5b69e27_z.jpg)
Beach
Outdoor Pool
Outdoor Pool
Pool
Deluxe Gold king bed, Lagoon view - Guest Room
Rock Suite Platinum, ocean view - Guest Room
Deluxe Family, lagoon view - Guest Room
Deluxe Room - Guest Room
Deluxe Gold two double beds, lagoon view - Guest Room
Deluxe Room - Bathroom
Rock Suite Platinum, ocean view - Bathroom
Hotel Entrance
Hotel Front – Evening/Night
Hotel Front
Hotel Bar
Restaurant
Restaurant
Dining
Hair Salon
Reception
Lobby
Children’s Area
Golf
Gym
Fitness Facility
Hallway
Meeting Facility
Ballroom
Aerial View
Balcony View
Outdoor Pool
Infinity Pool
Outdoor Pool
Deluxe Room, 1 King Bed (GOLD-PURE) - Guest Room
Deluxe Platinum king bed, ocean view - Guest Room
Deluxe Room - Guest Room
Rock Suite Platinum, ocean view - Living Room
Rock Royalty Level- Deluxe Platinum - In-Room Amenity
Rock Royalty Level- Deluxe Platinum - Bathroom
Deluxe Room - Bathroom
Terrace/Patio
Property Grounds
Restaurant
Restaurant
Deluxe Platinum, two double beds, ocean view - Guest Room View
Deluxe Gold king bed, Lagoon view - Guest Room
Deluxe Gold two double beds, lagoon view - Guest Room View
Deluxe Room, 1 King Bed (GOLD-PURE) - In-Room Amenity
[1/49]
Fabulous
Beach
Beautiful beach
Service
Fantastic service
Vibe
Awesome vibe
WiFi
Good internet service
TripAdvisor Traveller Rating: 4.5
From 11,504 reviews
Hotels.com™ Rewards
Hard Rock Hotel Cancun All Inclusive
from ZAR 6,495- Deluxe Room
- Deluxe Gold two double beds, lagoon view
- Deluxe Platinum king bed, ocean view
- Deluxe Diamond king bed, ocean view
- Deluxe Family, lagoon view
- Deluxe Platinum, two double beds, ocean view
- Deluxe Gold king bed, Lagoon view
- Rock Suite Platinum, ocean view
- Rock Royalty Level- Deluxe Platinum
- Deluxe Room, 1 King Bed (GOLD-PURE)
- Deluxe Room, 2 Double Beds (Gold- Pure)
At a glance
Key facts
Hotel size
- This hotel has 601 rooms
- This hotel is arranged over 12 floors
Arriving/leaving
- Check-in time starts at 3 PM
- Check-out time is noon
- Express check-in/out
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
- Minimum check-in age is 18
Travelling with others
Children
- Babysitting/childcare *
- Free children's club (ages 4 - 12)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours) *
Parking
- Free valet parking (limited)
Other information
- Smoke-free property
- All-inclusive (taxes and gratuities included)
Recent reviews
Fabulous 8.8 From 350 reviews
Hard Rock Hotel Cancun All Inclusive
Exceptional
Great food and drink options staff were incredibly attentive! Room was beautiful and pool area and beach were lovely!
Hard Rock Hotel Cancun All Inclusive
Very Good
Weekend at hard rock hotel Cancún
We enjoyed our stay, the lobby always had a lovely smell. The property is well maintained but there was quite a bit of seaweed. The food was nice . Lola at the Italian restaurant provided outstanding customer service.
Hard Rock Hotel Cancun All Inclusive
Exceptional
Top notch all around
Great food and alcohol always available, super friendly staff, clean and terrific atmosphere. Will go back
Hard Rock Hotel Cancun All Inclusive
Fair
disappointment
Room condition and kids club were very satisfactory. The food was delicious, too. The staff (except for the check-in staff) were friendly and pleasant. But it was hard to settle around the pool, and the beach was always loud and crowded. I booked the ocean view, but most of what i see in my room was pools. I protested, but nothing changed. I think this hotel receives too many guests for its size. There are many other good hotels in Cancun.
Hard Rock Hotel Cancun All Inclusive
Exceptional
Hard Rock Cancun.
Service was outstanding although the drinks were hit and miss at times. Food was generally good for an all inclusive, the Brazilian Steakhouse being the best for flavour and quality. Italian was a little bland but still good, the Asian and Mexican restaurants were very good as well. Was impressed how staff kept cleaning nothing seemed to fester too long pool bars were busy but service was on point. Can't stress this enough for those that complain, give a few tips and you will be treated like gold everyone knows where their bread is buttered, a few extra bucks can change your experience.
Is the description of this hotel not correct? Tell us
