City Express Plus by Marriott Cancún Aeropuerto Riviera, located near Xoximilco and Ventura Park Cancun, is a tranquil retreat with a garden and outdoor pool. Start your day with continental breakfast, unwind at the bar or gym, and enjoy convenient amenities like luggage storage and meeting rooms. Guests appreciate its proximity to the airport.
City Express Plus by Marriott Cancún Aeropuerto Riviera
City Express Plus by Marriott Cancún Aeropuerto Riviera puts you just a 5-minute drive from Moon Palace Golf Club and Xoximilco. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are other highlights. Fellow travelers say good things about the airport proximity.
At a glance
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Hotel size
120 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
WiFi in public areas*
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Picnic area
Fitness center
An outdoor pool
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Optional extras
WiFi is available in public areas for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Is there a pool at City Express Plus by Marriott Cancún Aeropuerto Riviera?
Yes, there's an outdoor pool.
Are pets allowed at City Express Plus by Marriott Cancún Aeropuerto Riviera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Plus by Marriott Cancún Aeropuerto Riviera?
Yes, there's free self parking.
What are the check-in and check-out times at City Express Plus by Marriott Cancún Aeropuerto Riviera?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express Plus by Marriott Cancún Aeropuerto Riviera?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at City Express Plus by Marriott Cancún Aeropuerto Riviera and nearby?
City Express Plus by Marriott Cancún Aeropuerto Riviera has an outdoor pool and a fitness center, as well as a picnic area.
Are there restaurants at or near City Express Plus by Marriott Cancún Aeropuerto Riviera?
Yes, there's an onsite restaurant.
What's the area around City Express Plus by Marriott Cancún Aeropuerto Riviera like?
City Express Plus by Marriott Cancún Aeropuerto Riviera is located a short 13-minute walk from Xoximilco.
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Reviews
City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews
7,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0
Cleanliness
7,4
Amenities
7,6
Staff & service
7,8
Property conditions & facilities
Popular mentions
Room
Airport
Service staff
Breakfast
Food
Shuttle
Restaurant
Bed
Taxi
Bathroom
Reviews
Verified
10/10 Exceptional
02 February 2026
Great stay great room amazing staff will stay again
Tiffany
Tiffany, 1-night trip
Verified
10/10 Exceptional
08 January 2026
room comfortable pool and food was good
Esteban
Esteban, 2-night trip
Verified
10/10 Exceptional
02 January 2026
Great staff and everything was good
Freda
Freda, 4-night trip
Verified
10/10 Exceptional
26 December 2025
Clean room and good pool
Eduardo
Eduardo, 1-night trip
Verified
10/10 Exceptional
26 December 2025
Perfect...everything went good..there were some.problems in check in but manager Laura is very good in handling and resolving challenges during our stay...she is so professional and hard working...
Paul Jr
Paul Jr, 1-night trip
Verified
2/10 Poor
15 January 2026
Room was clean, no hot water, inconvenienced area to stay
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
20 April 2025
Comfortable stay.
Verified traveller
1-night trip
Verified
6/10 Good
26 January 2026
Friendly. Clean. The toilets don't really flush so I'm glad we were there for only 10 hours..
But it's close to the airport and the air conditioning worked well. So there's that. We also got a shuttle back to the airport which was very helpful.
Philip
Philip, 1-night trip
Verified
6/10 Good
14 November 2025
The room and hotel were ok for the price, the free airport shuttle was convenient for an early morning flight, the room was nice and modern but the bathroom had hairs in the shower, sink and floor, which was a bit of a let down from an overall nice hotel.
Ambar
Ambar, 1-night trip
Verified
10/10 Exceptional
11 October 2025
Good! Breakfast is very substantial!
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
22 June 2025
clean and peaceful
Arnoldo
Arnoldo, 1-night trip
Verified
4/10 Fair
26 January 2026
Staff was great and the airport shuttle was convenient. At first appearance, the hotel looks fine. But the hallway floors need replacing and the linens were torn and stained. The pool is not as pictured. The cabanas barely had cushions and if they did, they were ripped and unusable. The pool loungers were also broken. The pool area is a complete disappointment. The hotel did feel safe and secure and there was a restaurant and breakfast which I didn't use.
Lori
Lori, 1-night trip
Verified
8/10 Very good
21 December 2024
The staff are very friendly and helpful. The restaurant and Starbucks in the property are a plus. The food was delicious.
Vanessa
Vanessa, 1-night trip
Verified
8/10 Very good
25 February 2025
The property, close to the airport, met my needs. The staff was amazing and fun. The shuttle driver was also kind, funny and professional.
Suzan
Suzan, 1-night trip
Verified
6/10 Good
26 December 2025
Overall, it was okay because they do provide transportation to and from the airport. There is also a pool and an outlet across the street for you to walk to if you get hungry or would like to shop. On the contrary, the hotel has no small rags to shower with. There is also no microwave and the breakfast is not equivalent to what you would get in the United States. Lastly, for dinner they charge you to eat. The price of the hotel does not reflect the amenities and service you get.
Marisa
Marisa, 4-night trip
Verified
10/10 Exceptional
18 January 2025
Close to Moon Palace
It's right outside the entrance of Moon Palace. Nice hotel and pool. The outlet mall across the street has super expensive prices.
j ashley
j ashley, 2-night trip
Verified
10/10 Exceptional
21 August 2024
This place is very quiet and at a walkable distance to the shopping mall in the area. The environment is very beautiful and their staff are friendly. I recommend it for anyone who enjoys quietness during their vacation. You could book your event from a nearby Hotel called Avani hotel and the transportation will be provided for you to go and come back to the hotel. I enjoyed my stay here.
chikezie
chikezie, 4-night trip
Verified
6/10 Good
25 March 2025
Its fine for a one night stay. Clean but small rooms. The desk staff were quite young and seemed uninterested in helping.
jadine
jadine, 1-night trip
Verified
10/10 Exceptional
01 February 2025
This is our second time staying here. We love this hotel and the staff is super friendly and helpful. We were having breathing issues due to the humidity in the room and they gave us an air purifier and tried to help as much as possible. It would be great if the hotel invests in a ventilation system or even open small windows to refresh the air in the rooms. Overall, the staff is great, the place is very clean and the price is affordable compared to other places in Cancun.
Latifa
Latifa, 1-night trip
Verified
6/10 Good
22 December 2025
I had a very disappointing experience with the shuttle service. I called 24 hours ahead to confirm my booking and was told it was confirmed. Upon arrival, I asked the front desk to reconfirm, but after waiting 30 minutes—and then over an hour—no shuttle arrived. During this time, calls to the hotel were either not answered or abruptly hung up after they had already “confirmed” the shuttle. After nearly two hours, I had to arrange my own transportation.
The front desk showed little concern or effort to help. While the room, food, and cleanliness were fine, the service did not meet Marriott standards. If you want a convenient trip, I recommend staying at a better hotel or in a different area.
kwok ho
kwok ho, 1-night trip
Verified
6/10 Good
31 December 2024
Overall it's a nice hotel but there are some weird things. First our bathroom door didn't have a lock on and we could see trough it. Secondly I found hair on the sheet bed.
Other than that it's a good hotel.
Verified traveller
1-night trip
Verified
10/10 Exceptional
23 November 2024
Hotel Shuttle is a Joke. Waited 90 minutes!!!
Okay hotel. The Free Hotel shuttle bus is a complete joke!!! Waited 90 minutes and ruined our arrival. When booking here make sure to get Shuttle booked well in advance as Hotel does not make it easy on you. Ingrid and Samantha were nice in giving us late checkout til 7pm!
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
03 October 2024
I arrived to the maya train, i called the hotel to pick me and family up, they just instructed me to go to the airport, and they were the one who told me that there was a free bus from the train to the airport, (at the train stations no one helped me to try to figure the way, the taxi drivers were trying to rip us off taking us to our hotel and the lady in there who works for the maya train wouldn't give us any advice) once I was there in the Terminal 2 (like I said before, the shuttle hotel told us about the free shuttle from maya train to airport) they pick us up in no time.! It was great!
Check in was fast, the hotel was very clean, modernized, free continental breakfast, i schedule the shuttle back to the airport, it was awesome, I recommend!
Renatta
Renatta, 1-night trip
Verified
6/10 Good
06 January 2025
The hotel was not as clean, new, or spacious as I expected based on their website and the brand they represent. While the employees were incredibly friendly and kind to us, there were several disappointments during our stay. At check-in, staff were on their phones, and when I asked for water (which was supposed to be provided in the rooms), they didn’t have any—not even a single bottle in the entire place. The breakfast buffet had to be paid for in dollars, which was unusual, and the receptionist initially said we could pay with a card but that wasn’t the case. Additionally, the sheets in the room were not very clean. Overall, while we only stayed one night and appreciated the friendly staff, the cleanliness and basic amenities fell far short of expectations.
Fabby
Verified
10/10 Exceptional
11 December 2024
To improve the shuttle service from airport for old people. All the rest, excellent