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Luxury hotel with spa, near Sheikh Zayed Road
Wasnt satisfied.
Feb 25, 2022
Very nice
Feb 3, 2022
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Very friendly staff and hotel breakfast was excellent and extensive
Frank, 2 night trip with friends, Jan 25, 2022
Verified Expedia guest review
It was a nice and pleasant stay, friendly staff and they provide us with everything we needed.
Awsaf, 4 night family trip, Jan 3, 2022
Verified Hotels.com guest review
All was disappointing from front desk stuff to rooms to bad bed sheets ,shower without pressure of water , visitor not allowing so terrible stay ,small supermarket inside reception multiply all prices by 10 times frkm local market ,etc
kamal, 3 night trip, Dec 20, 2021
Verified Expedia guest review
Stayed for an anniversary and was delightfully surprised to find a bowl of fruit and cake waiting for us in the room. Staff is extremely helpful, as are the tour booking staff. Room is spacious. Never seen a glass wall in a bathroom before, but there is an auto curtain for that! Rooftop restaurant is great, decent happy hour half off drinks. Even shisha is you would like to try. Location is by tje bay and boardwalk, which provites a nice path for a run or nighttime stroll.
4 night trip, Dec 4, 2021
Verified Hotels.com guest review
Very professional and friendly staff. Clean and beautiful property.
Sofia, 1 night trip, Nov 25, 2021
Verified Expedia guest review
Amazing stay. Beautiful views of the high scraper buildings of Dubai. Excellent buffet breakfast.
ROMMEL, 4 night trip, Nov 23, 2021
Verified Hotels.com guest review
Rooms had great views/as well as friendly and helpful staff
Alejandro, 5 night trip, Nov 18, 2021
Verified CheapTickets guest review
If you need to work DO NOT book this hotel - the internet was extremely bad.
Vanessa Cortes, 22 night business trip, Nov 18, 2021
Verified Expedia guest review
This hote is located in business bay by the very beautiful scenery of downtown Dubai BUT both of the buildings next to right and left of this hotel is on construction and looks to be on construction for some time since they’re just starting, today being December 2021, therefore expect to see a lot of construction workers around you and lots of dirt and 24/7 sounds of jack hammering and construction noises. I booked a premium room with Burj view and bathtub/shower. We arrived at 2pm for check in and they said room is not ready yet and have a seat by the restaurant we waited one hour and still no room by 4pm we checked in a room with Burj view but it wasn’t the premium room. We went downstairs and talked to Idem who introduced himself as the Manager and said they have two types of premium rooms !!!!! One is bigger with a bathtub and the other is smaller with no bathtub !!!! The way he talked to me I thought as if he doesn’t really care to please a customer he sounded full of himself with an ignorance tone saying this is what it is take it or leave it !!!! We took it and went to the pool the next day just to find out there is no sun after 11am since the building blocks the sun from the pool so basically no tanning, just a windy pool deck that gets dirt on every 10 minutes with the lifeguard brooming the deck the whole time you’re there. I give this hotel 1 star for the view, Resturant cooked some raw noodles for us and called it spaghetti, manager didn’t care, and the pool ……
Majid, 3 night family trip, Nov 17, 2021
Verified Hotels.com guest review
Extremely disappointing... AVOID The FIRST disappointment was the hotel state of repair and cleanliness, which are NOT what you'd expect for a '5 star'. Rooms are past their best and dirty. We found hairs of previous guests in the shower, on the taps, in the sink and on the bathroom walls, there was dust all around the bathroom light as well as stains on the blind. The shower leaked (a lot) and there were even exposed wires in it (live?). Images to show what we found attached. Outside the room things are not better, the lobby and restaurant has an overwhelming perfumed smell (covering what?) and the less said about the pool area the better (see photo). It all feels a bit 'tacky' and old - maybe it would have been ok 10/15 years ago. We'd have probably gone quietly and overlooked the poor state of repair and cleanliness had it not been for the SECOND disappointment - the hotel management. Despite booking a 5 night stay cancelable rate, we found that somewhere in the small print there must have been a get out for them. Due to a flight cancellation we had move our stay forward. It was no problem to book an extra night at the start of our stay, but they would not allow us to cancel the last night. We were messed around for several days to find this information out, including multiple long waits, misinformation, promises of calls that never came and emails that weren't replied to. Decision makers refused to engage with us, instead passing messages through receptionists.
5 night trip, Nov 15, 2021
Verified Hotels.com guest review