Guests
All properties in Costa Mujeres, Quintana Roo, Mexico

Riu Palace Costa Mujeres-All Inclusive

Costa Mujeres beachfront property with free water park and spa

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
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Blvd. Costa Mujeres, Costa Mujeres, 77400, QROO, Mexico
8,8.Fabulous.
  • hotel muy padre. falta atencion a los detalles.

    Jul 21, 2021

  • Great service.

    Jun 18, 2021

See all 729 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 670 guestrooms
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa
  • 5 outdoor pools

Feel at home

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area

What’s around

  • On the beach
  • Mujeres Beach - 44 min walk
  • Playa Mujeres Golf Club - 3.2 mi / 5.2 km
  • Punta Sam Beach - 5.3 mi / 8.5 km
  • Punta Sam Ferry Terminal - 5.6 mi / 9 km
  • El Meco Archaeological Site - 7.1 mi / 11.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, Garden View (B)
  • Junior Suite, Garden View (L)
  • Junior Suite, Garden View (U)
  • Junior Suite, Oceanfront (E)
  • Junior Suite, Oceanfront (U)
  • Junior Suite, Ocean View (B)
  • Junior Suite, Ocean View (E)
  • Junior Suite, Ocean View (L)
  • Junior Suite, Sea View (M)
  • Junior Suite, Ocean View (U)
  • Junior Suite, Partial Ocean View (B)
  • Junior Suite, Partial Ocean View (E)
  • Junior Suite, Partial Ocean View (L)
  • Junior Suite, Partial Ocean View (M)
  • Junior Suite, Partial Ocean View (U)
  • Junior Suite, Ocean View (Large, B)
  • Junior Suite, Ocean View (Grande, L)
  • Junior Suite, Ocean View (Grande, M)
  • Junior Suite, Ocean View (Large, U)
  • Suite, Oceanfront (L)
  • Suite, Oceanfront (U)
  • Junior Suite (Swim-Out, B)
  • Junior Suite (Swim-Out, L)
  • Junior Suite (Swim-Out, M)
  • Junior Suite (Swim-Out, U)
  • Junior Suite, Garden View (B2C-US)
  • Junior Suite, Partial Ocean View (B2C-US)
  • Junior Suite (B2C-US)
  • Junior Suite (Swin Ot, Adults Only B2C)
  • Junior Suite, Oceanfront (B2C-US)
  • Junior Suite (B2C-US)
  • Suite, Oceanfront (B2C-US)
  • Junior Suite, Accessible (B2C-US)
  • Junior Suite (M)
  • Junior Suite, Garden View (E)
  • Junior Suite, Partial Ocean View (B2C CAN)
  • Junior Suite, Ocean View (B2C CAN)
  • Suite, Oceanfront (B2C CAN)
  • Junior Suite, Accessible, Garden View (B2C CAN)
  • Junior Suite (Swim Out, Adults Only (B2C CAN)

What’s around

Landmarks

  • On the beach
  • Mujeres Beach - 44 min walk
  • Playa Mujeres Golf Club - 3.2 mi / 5.2 km
  • Punta Sam Beach - 5.3 mi / 8.5 km
  • Punta Sam Ferry Terminal - 5.6 mi / 9 km
  • El Meco Archaeological Site - 7.1 mi / 11.4 km
  • Cancún Underwater Museum (Cancún) - 7.2 mi / 11.6 km
  • El Niño Beach - 8.3 mi / 13.4 km
  • Gran Puerto Pier - 8.9 mi / 14.3 km
  • Ultramar Ferry Puerto Juárez - 9.1 mi / 14.7 km
  • Garrafon Natural Reef Park - 9.8 mi / 15.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive
map
See on map
Blvd. Costa Mujeres, Costa Mujeres, 77400, QROO, Mexico

At a glance

Size

  • 670 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:30 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • Free buffet breakfast daily
  • 6 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Waterslide
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Water skiing on site
  • Free water park access
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Water fitness

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Spaces - This buffet restaurant specializes in international cuisine.

Zarape - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Japan - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Roma - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Water skiing on site
  • Free water park access

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
  • Riu Palace Costa Mujeres All Inclusive
  • Riu Costa Mujeres Inclusive
  • Riu Palace Costa Mujeres-All Inclusive Resort
  • Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
  • Riu Palace Costa Mujeres-All Inclusive All-inclusive property
  • Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
  • Riu Palace Costa Mujeres-All Inclusive All-inclusive property
  • All-inclusive property Riu Palace Costa Mujeres-All Inclusive

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Riu Palace Costa Mujeres-All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 5 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - 11:30 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
  • Yes, there are 6 onsite restaurants, featuring international cuisine.
  • No, this property doesn't have a casino, but PlayCity Casino (23-min drive) and Royal Yak Casino and Sports Book (24-min drive) are both nearby.
  • Have fun with onsite activities like kayaking, water skiing, and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Riu Palace Costa Mujeres-All Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour health club, as well as spa services, a garden, and access to a nearby outdoor pool.
8,8.Fabulous.
  • 10,0.Exceptional

    The staff were so pleasant and I like that. They are so welcoming tutu out the day. Never pass by you without saying hello I will definitely go back and bring more people with me.

    3 night family trip, Jun 17, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Check In was Easy. Room was beautiful. My view was gorgeous. Staff were friendly and helpful.

    4 night romance trip, Jun 15, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything about my stay was fantastic. Every single staff member was extremely friendly and caring. The drinks and food was excellent and we’ll prepared. The cleanliness during COVID-19 was kept well in place. 10/10 would recommend.

    4 night romance trip, Jun 15, 2021

    Verified Expedia guest review

  • 8,0.Very good

    The place is clean and has a very good location. The food is also good

    5 night trip, Jun 13, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The resort is awesome!!! Very clean, the food is delicious a lot of varieties. The staff is very friendly. For sure I will be back!!!

    4 night family trip, Jun 12, 2021

    Verified Travelocity guest review

  • 8,0.Very good

    I liked the cleaningness and also the location. I was a bit disappointed with the food. Seems like after the pandemic not every restaurant is using the best of the best ingredients. Some food seems to be old or expired.

    5 night romance trip, Jun 12, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great experience

    5 night romance trip, Jun 11, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Overall it was great place to stay at a really good price. The staff are very attentive and friendly. Food wise it’s an almost unlimited choice, especially for dinner. Wanted to stay an extra night or two but it was all booked.

    Michael, 5 night trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The standout feature of this property was the friendliness of the staff. They were incredibly helpful and always available. Also, the property was spotless!

    3 night family trip, Jun 10, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Very nice enjoyed it

    5 night trip with friends, Jun 10, 2021

    Verified Expedia guest review

See all 729 reviews