Our trip was spoiled by an overbooking situation. This was then handled very poorly by the manager, Anna. Overbooking is just unacceptable, and worse, our second night was somehow the one overbooked. So the proposed solution was to kick us out of the room that we were already in. Everything could have been handled much better, but Anna was not the person to do it. While she did accommodate significantly, and give us a better room for the first night, and eventually "find" a room for us for the second night, she left a very bad taste in the mouth.
Even after everything was agreed, she missed a detail in our agreement, and came to our dinner table to further accost us during our last night, after we had finally started feeling good about our vacation again. Accommodating, yes, but poor demeanour from Anna.
The property itself is not worth the price. I would put this at the upper range of the mid-level properties on the island in terms of price, but it was not in terms of amenities and interior comfort. The beach was not cleaned and had loads of seaweed buildup, while other properties had this cleaned. Even the sand area that is raised and not part of the public beach did not have pristine sand as it should. The food was simply tasteless, and we tried it all because it was free as part of our agreement.
Not to mention the shame on the owner, and honestly all of us staying there to have a place where we pay more per night than the locals 3 feet away may make in years.