Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150
What's nearby
Harmony Park - 3 min drive
Bikini Beach - 7 min drive
Vergelegen Wine Estate - 17 min drive
Erinvale Golf Club - 17 min drive
Kogel Bay Beach - 29 min drive
Getting around
Cape Town Intl. Airport (CPT) - 29 min drive
Airport shuttle (surcharge)
Restaurants
Gordon's Bay Coffee Cafe - 4 min drive
On the Go - 2 min drive
Old Cape Restaurant & Coffee Shop - 15 min walk
Sunset Bay Spur - 2 min drive
Checkers - 4 min drive
About this property
Krystal Beach Hotel
Krystal Beach Hotel is a great choice for your beach stay in Cape Town. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. A marina, a fitness center, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.
Languages
Afrikaans, English, French
At a glance
Hotel size
112 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 1 AM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
2 bars/lounges
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
On the beach
Working away
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Full-service spa
Marina
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately ZAR 205 for adults and ZAR 105 for children
Airport shuttle service is offered for an extra charge of ZAR 550 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town
Frequently asked questions
Does Krystal Beach Hotel offer free cancellation for a full refund?
Yes, Krystal Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Krystal Beach Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Beach Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Krystal Beach Hotel?
Yes, an airport shuttle is available. The charge is ZAR 550 per vehicle one-way.
What are the check-in and check-out times at Krystal Beach Hotel?
Check-in start time: 2 PM; Check-in end time: 1 AM. Check-out time is 11 AM.
What is there to do at Krystal Beach Hotel and nearby?
Krystal Beach Hotel has 2 bars and a spa, as well as an outdoor pool and a fitness center.
Are there restaurants at or near Krystal Beach Hotel?
Yes, there are 3 onsite restaurants.
What's the area around Krystal Beach Hotel like?
Krystal Beach Hotel is located on the boardwalk/promenade in Gordon's Bay. Popular attractions include Bikini Beach, which is 6 minutes away by car.
Krystal Beach Hotel Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
8,8/10
Staff & service
8,6/10
Amenities
9,2/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Recommended
Great spot on the Gordon's Bay waterfront about 2km west of city center. Views of Gordon's Bay and False Bay. About 40 minutes from CPT.
Comfortable, clean, and friendly
Neil
Neil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Sean
Sean, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Convenient
Pleasant nice place to stay
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
05 August 2024
Well worth it - great value for money
I recently stayed at Krystal Beach Hotel and had an amazing experience. The check-in process was easy and quick, making for a stress-free arrival. The hotel offers great value for money, and the room was large, clean, modern, and very comfortable, with an excellent view. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The shower and bathroom were nice and well-maintained.
The hotel is located in a great area with many different restaurant options nearby. The buffet breakfast was superb, and the live piano music created a relaxing and smooth atmosphere. Overall, it was a fantastic stay, and I will definitely visit again!
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Absolutely amazing stsy. Rooms are clean and neat and the beds are so comfy. Will recommend it to any traveller
Rosemary
Rosemary, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
The room did have a few things that needed to be cleaned properly when we arrived, but housekeeping sorted it very quickly. The room and the view was beautiful. I will definitely be staying there again.
Keshni
Keshni, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 June 2024
Cathleen
Cathleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2024
Great 1 night stay
Very nice rooms . Booked the suite and loved it.
Iris
Iris, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
09 May 2024
Rosemary
Rosemary, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
22 April 2024
Most Disappointing
A disappointing end to a wonderful trip to SA. Room was on forth floor, no elevator from 3rd to 4th floor. Had to haul our luggage up and down. (other hotels in SA had porter assistance). No hairdryer in the room, requested one from reception it didn't arrive. The television screen had two big white spots - internal lenses broken. Room was the smallest we had in SA. There was an issue with the sewers in the hotel and the underground carpark was flooded with a foul smelling water. Patrons transferred this on their footwear into the lifts which stank for the 3 days we were there. We had a nice meal one evening so invited 3 guests to join us on our final evening. Without doubt this was the worst, most disgusting dinner I have every had in a hotel anywhere in the world. I ordered a pork fillet, I got a lump of uncuttable gristle, on a sloppy gloopy mound with burnt vegetables. I was inclined not to make a fuss to avoid spoiling the evening but my guests noticed I wasn't eating. A weak apology from the manager worsened the situation. An offer of a replacement came too late, the 4 other diners had finished their main courses. Our servers remained courteous throughout, it was not their fault. I would probably not have written this review, except the Krystal doubled down with a weak, wringing hands apology the following morning - My meal was not charged on the bill seemed to be the cure all remedy. Not so Krystal this was a most disappointing event which spoiled our evening and stay.
Sean
Sean, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 April 2024
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
01 April 2024
The location, the property and the view surrounding areay
Samuel
Samuel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2024
E
E, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 March 2024
We had a very nice holiday, staff friendly, polite and helpful. Unfortunately, on our last day the service was very poor (maybe because it was busy). Drinks by the pool took over an hour to arrive, drinks were warm and part of order was missing. Additionally a burger that we had ordered was very very undercooked. The staff did rectify our order but all this took time which was a big shame on our last day.
alyson
alyson, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
06 March 2024
Excellent!!!
Ernst
Ernst, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 February 2024
Holiday South Africa
Our stay at this hotel was amazing. It was so clean, spacious and the staff were very friendly.
Set in the perfect location and our room was overlooking the sea and harbor, with a spacious balcony.
This is where i will be staying next time i visit.
catherine
catherine, 10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2024
fab hotel with nice location. Rooms are comfy and the breakfast was spot on
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
8/10 Very good
05 February 2024
Everything was great apart from the evening meal, service was poor with cold food that was different to the menu
Anthony
Anthony, 2-night family trip
Verified Expedia guest review
8/10 Very good
25 January 2024
Staff was always friendly and helpful, rooms & facilities were amazing.
Santria
Santria, 16-night family trip
Verified Expedia guest review
10/10 Exceptional
25 January 2024
pedro
pedro, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2024
Dominic
Dominic, 7-night trip
Verified Expedia guest review
8/10 Very good
08 January 2024
A hidden gem and accidental find but so glad we came here to stay. Outstanding family room, which I felt was incredible value for what we paid. Very clean and comfortable, plentiful toiletries and amazing view.
The communal areas of the hotel could have been cleaner but overall was acceptable.
Breakfast was the only downfall for the duration of our stay. Very crowded, lack of tables, cutlery, food was sparse. Long waits for the coffee machine/chefs section.