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Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property
4-star hotel with outdoor pool, near Bree Street

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Protea Hotel Fire & Ice by Marriott Cape Town

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers
Exterior
City view
Breakfast, lunch and dinner served
Reception hall

Overview of Protea Hotel Fire & Ice by Marriott Cape Town

8,0 out of 10 Very good
8,0/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Beach towels
  • Self parking
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Twin Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Cape Town City Centre
  • Cape Town Cruise Terminal - 41 min walk
  • Long Street - 1 min drive
  • Cape Town International Convention Centre - 2 min drive
  • Cape Town Stadium - 4 min drive
  • Two Oceans Aquarium - 4 min drive
  • Table Mountain - 7 min drive
  • Camps Bay Beach - 11 min drive
  • Clifton Bay Beach - 12 min drive
  • University of Cape Town - 8 min drive
  • Canal Walk Shopping Centre - 12 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 22 min drive
  • Cape Town Bellville Station - 19 min drive
  • Cape Town Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Kloof Street House - 6 min walk
  • McDonald's - 4 min walk
  • Egghead Diner - 5 min walk
  • Pizza Shed - 3 min walk
  • NY Slice Pizza - 5 min walk
Map

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

Placing you 2.1 mi (3.4 km) from Cape Town Cruise Terminal and 2.6 mi (4.2 km) from Camps Bay Beach, Protea Hotel Fire & Ice by Marriott Cape Town offers an airport shuttle (available 24 hours) for ZAR 500 per person. Guests can indulge in deep-tissue massages, body wraps, or facials, and Fire and Ice Restaurant serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a rooftop terrace, and a bar/lounge.

Languages

Afrikaans, English, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 201 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 AM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 60 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*
  • Beach shuttle*
  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 6 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Fire and Ice Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Hotel Bar and Lounge - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 235 per person
  • Airport shuttle service is offered for an extra charge of ZAR 500 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service to the beach, casino, and shopping center is offered for an extra charge

Parking

  • Self parking costs ZAR 60 per night
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

Also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott Cape Town offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Protea Hotel Fire & Ice by Marriott Cape Town?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Protea Hotel Fire & Ice by Marriott Cape Town?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott Cape Town?
Yes. Self parking costs ZAR 60 per night. RV/bus/truck parking is available.
Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, an airport shuttle is available. The charge is ZAR 500 per person one-way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott Cape Town?
You can check in from 2:00 PM - 11:00 AM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Protea Hotel Fire & Ice by Marriott Cape Town?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott Cape Town and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott Cape Town?
Yes, there's an onsite restaurant, Fire and Ice Restaurant.
What's the area around Protea Hotel Fire & Ice by Marriott Cape Town like?
Protea Hotel Fire & Ice by Marriott Cape Town is in Cape Town City Centre, a short 4-minute walk from Long Street and 5 minutes' walk from Kloof Street.

Reviews

8,0

Very good

8,6/10

Cleanliness

8,2/10

Staff & service

8,4/10

Amenities

8,0/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

6/10 Good

Noise & Racket
While all other aspects of the hotel is perfect sevice, food etc, the actual hotel isnt built propperly for noise cancellation. With a night club just across the road this is obvious.
5-night business trip
Verified Hotels.com guest review

4/10 Fair

The property was not understanding about an unintentional double booking that was caught within 24 hours of purchase and several weeks prior to the stay. Even the request to not refund but convert to a credit at the property was denied. I will stay somewhere else
Katherine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we were experiencing something temporary. Didn't know all of south Africa was experiencing the same thing.
Verified Travelocity guest review

8/10 Very good

Solo Traveller - Frequent CT visitor
My seconded stay a Protea F&I but a much lesser experience than first time out. My room was above the nightclub. I'd no fridge on this occasion. The water in Cistern had a constant trickle, albeit maintenance were quick to address once raised, however it reoccurred. The shower temperature control was non existant and risk being scalded. I'm a relatively easy customer and can put up with most if not all of the above, but the biggest frustration was no one answering the phone at reception for 15+ minutes (at 6pm looking for room service), so i eventually got up and left the hotel to spend my money in resturant nearby. I also ordered food late at night (Burger menu only) and asked for small salad in liue of chips only to be told it wasn't possible. I wasn't asking for roast potatoes.... just some salad that was already on the burger anyway. Baffling. As such, I found the reception and restaurant service poor this time out. The bar staff and cleaners were good. I'm good to tip, and the staff that went the ectra mile were tipped accordingly but some were very inflexible and lackadaisical. The location is great but on fence if I'd stsy again.
Kevin, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hanania, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff went above and beyond was very helpful
Karen, 1-night trip
Verified Expedia guest review

8/10 Very good

Solo traveller - 4 nights
Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent. Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense. Otherwise, a lovely stay and Ill stay again.
Kevin, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Strange hotel, small box room, bizarre design choices.
Steven, 2-night romance trip
Verified Expedia guest review

8/10 Very good

David, 1-night trip
Verified Expedia guest review

8/10 Very good

Ok
Michael, 2-night trip
Verified Expedia guest review