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Sheraton Chihuahua Soberano

4.0 star property
Chihuahua hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
Front of property
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8,6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is R1 614
R1 937 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Mountain View

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
  • 93 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Presidential Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
Coffee/tea maker
Cable channels
  • 96 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
VETTA Distrito Uno, Autograph Collection
Pool
Parking available
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (54)
The price is R3 165
R4 525 total
includes taxes & fees
02 Dec - 03 Dec
VETTA Distrito Uno, Autograph Collection
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About the area

Map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125

What's nearby

  • Medical Star Hospital - 12 min walk - 1.0 km
  • St Barths Spa - 17 min walk - 1.4 km
  • Distrito Uno - 18 min walk - 1.5 km
  • District 1 - Shopping Mall - 18 min walk - 1.5 km
  • Fashion Mall - 5 min drive - 6.1 km

Getting around

  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 29 min drive
  • Chihuahua Chepe Station - 16 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪San Francisco Country Club - ‬11 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Café México Corazón de Melón - ‬10 min walk
  • ‪Mochomos - ‬17 min walk

About this property

Sheraton Chihuahua Soberano

Enjoy your visit to Chihuahua with a stay at Sheraton Chihuahua Soberano. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness center, a sauna, and a steam room. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 204 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Racquetball/squash

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Transfer shower

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 342 for adults and MXN 174 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 14 to March 14:
  • Swimming pool

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Frequently asked questions

Does Sheraton Chihuahua Soberano offer free cancellation for a full refund?
Yes, Sheraton Chihuahua Soberano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Chihuahua Soberano?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Chihuahua Soberano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Chihuahua Soberano?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Chihuahua Soberano?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Sheraton Chihuahua Soberano and nearby?
Onsite recreation at Sheraton Chihuahua Soberano includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Sheraton Chihuahua Soberano also has a garden.
Are there restaurants at or near Sheraton Chihuahua Soberano?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Sheraton Chihuahua Soberano like?
Sheraton Chihuahua Soberano is a short 18-minute walk from Distrito Uno and 18 minutes' walk from District 1 - Shopping Mall.

Sheraton Chihuahua Soberano Reviews

Reviews

8,6

Excellent

8,8/10

Cleanliness

8,8/10

Staff & service

8,6/10

Amenities

8,4/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lumpy pillows.
Lobby looks great, very inviting and updated. The service was okay. I would expect better from the looks and the pricing. Our room was average but the pillows were very worn and lumpy. The bathroom shower water had a very bad odor of sewer. We had to keep the bathroom door closed so it would not sell up the whole room.
Roxana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Humberto, 1-night trip
Verified Hotels.com guest review

6/10 Good

Maribel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was nice ams in very good conditions...noce service
Edith, 1-night romance trip
Verified Expedia guest review

6/10 Good

The property is very old.. dated
Zsuzsanna, 2-night business trip
Verified Expedia guest review

8/10 Very good

Good area for the value
JEFFREY, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Humberto F, 1-night trip
Verified Hotels.com guest review

6/10 Good

The main hotel is wonderful the rooms are showing a lot of wear and need to be maintained better.
David, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Anita, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Celene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great expriwnce
MARIA E, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dear Elizabeth, I hope this message finds you well. It was a pleasure speaking with you. As I mentioned during our conversation, the reason I booked for an extended stay was due to my grandfather's critical condition; I was unsure how long he would survive. Sadly, he passed away just an hour before our arrival, and we did not get to see him before his passing. My scheduled departure is Monday, July 29th, and I would like to request a cash refund. In past visits to Chihuahua, we have always had great experiences. Unfortunately, this time has been quite the opposite. The restaurant service has been poor. We had to call for service every time we needed something, such as salt, pepper, or more coffee. Additionally, the room was in very poor condition, and I have attached some pictures for your reference. As I mentioned to you, when I went to the bar to get a drink, I was met with unwelcoming stares. I stood at the bar, and nobody asked if I needed a drink or how they could help me. The young lady stared at me the entire time without asking for my order. Sergio, who claimed to take orders, is actually responsible for seating guests, not serving drinks. The bartender never addressed me or asked what I would like to order.
Claudia, 8-night family trip
Verified Expedia guest review

8/10 Very good

Need more clearness
maria, 2-night family trip
Verified Expedia guest review

8/10 Very good

It was not that clean.
maria, 1-night family trip
Verified Expedia guest review

8/10 Very good

Place is super clean and nice but staff is a bit rude especially when you don’t dress in suit and tie for breakfast.
Juan, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Gumaro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sidney, 1-night trip
Verified Expedia guest review

8/10 Very good

Good place to stay
Jesus, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Far away
Omar, 1-night trip
Verified Expedia guest review

2/10 Poor

First of all, this is not more than a 2-star hotel. The CONS: 1. The room for a King size bed is SMALL. 2. The towels are old and so worn. I would throw the towels out if they were in my house. Not only are they old but they only gave two towels— knowing that they are almost the size of hand towels. I give my dogs a bath with better towels. 2. The carpet is so filthy. I can see stains all over. I actually feel gross just walking on the carpet. 3. There is no mini fridge, just an empty space where it used to be. 4. No extra blanket or pillow in the closet where it SHOULD be. 5. The couch in the room also looks very dirty that I would not feel comfortable sitting in it. 6. I wasn’t even able to sleep because of the noisy guests next door. It was 4:30 am and I could not sleep. Staff did nothing. I even paid an extra $50 bucks for my pets to stay here as well— not even my dogs made so much noise like the guests next door. I will actually contact management about refunding me this $50 after paying $200 for a sleepless night. Thanks for nothing “Sheraton”.
Sandra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

good place to stay
joel, 3-night trip
Verified Expedia guest review