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All properties in Hoi An, Quang Nam (province), Vietnam
1 room, 2 adults

Hoian Sincerity Hotel & Spa

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam

4-star hotel with outdoor pool, near Hoi An Ancient Town
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect™ Rewards stamps here
  • My wife and I booked for 28 days here in March, but were forced to leave early due to…Mar 31, 2020
  • The property provides complimentary bus shuttle to its guests. The buffet breakfast was…Mar 16, 2020

Hoian Sincerity Hotel & Spa

from ZAR 726
  • Superior Room, Balcony
  • Deluxe Room, Balcony, City View
  • Junior Room, Balcony, City View
  • Family Room, Balcony, Pool View
  • Connecting Rooms, Balcony
  • Suite, Balcony

What’s around Hoian Sincerity Hotel & Spa


  • In Hoi An City Centre
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Night Market - 22 min walk
  • An Bang Beach - 42 min walk
  • Riverside Hoi An - 19 min walk
  • Chua Cau - 21 min walk
  • Hoi An Market - 21 min walk
  • Chuc Thanh Pagoda - 8 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 26 min drive
  • Da Nang Station - 26 min drive
  • Free area shuttle
  • Airport pick-up service
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No onsite parking


  • Free area shuttle

  • Free beach shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Languages Spoken
  • English
  • Korean
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Hoian Sincerity Hotel & Spa’s small print

Also known as

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An


Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 345000.0 per night

Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hoian Sincerity Hotel & Spa

  • Does Hoian Sincerity Hotel & Spa offer free cancellation for a full refund?
    Yes, Hoian Sincerity Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hoian Sincerity Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hoian Sincerity Hotel & Spa?
    Sorry, there's no onsite parking at Hoian Sincerity Hotel & Spa.
  • Is there a pool at Hoian Sincerity Hotel & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hoian Sincerity Hotel & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hoian Sincerity Hotel & Spa?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hoian Sincerity Hotel & Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hoian Sincerity Hotel & Spa?
    Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.

Recent reviews

Superb 9,2 From 657 reviews

Exceptional 10,0
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Peter, au5 night trip with friends
Good 6,0
The staff are all quite pleasant. But they are pushy and try to get you to spend more money than necessary. The hotel next door called anio is newer and nicer. They offer a shuttle service into the main town which is great but it is often full and you have to wait a while for another one. We ended using the anio shuttle many times. The hotel itself is old and a little dirty in places. The food is not the greatest. Overall it’s an ok hotel. The staff are all very pleasant though.
Melanie, ca5 night trip
Exceptional 10,0
Great hotel in Hoi An
Great hotel in Hoi An. Close to old town. Room is spacious and the balcony is nice. Shuttle to beach and Old Town is a plus. Speak good English. Breakfast buffet is good. We stay here everytime we're in town. This is our choice of hotel in Hoi An.
Phuc, us3 night trip
Very good 8,0
Great staff, but dark bathroom
I arrived late in the afternoon. The front desk staff very friendly. I asked for helps in getting tickets for the Hoi An Memories show which I cannot seem to get online, and lady Uyen made a call immediately and got the tickets. The stay was pleasant. The negative was the hotel tried to have a warm atmosphere in the room, so using dark colors and ceiling light. The room was dark, with minimal available lights. Really bad was the bathroom, with spot ceiling lights --- barely any light shine on the face for clean up and make up. I would like the bathroom to be extra bright and practical.
Roderick, us1 night trip
Exceptional 10,0
Stay if you get the chance
We stayed in this hotel for an initial 2 days on a trip to hoi an. This hotel is further towards the expensive side when staying here, but is well worth the additional spend. The service from every member of staff is fantastic, from the moment you step through the door you are welcomed and taken through every detail of your stay, every member of the team makes an effort to interact and make conversation with you. The facilities in the hotel are great, we were upgraded into a suite on arrival, which was extremely spacious and done to a very high standard. The hotel also has a good gym and pool, as well as useful shuttle busses into the tow and beach (although the town is only a 10 minute walk if you need to stretch your legs). We extended our stay for an additional 2 days, which was made easy by the team, who were able to keep us in the same room for our convenience at short notice. I would extend a personal thanks to the kitchen team, who surprised me with a birthday cake during my stay, as well as Emily, Selena and the rest of the reception team who were extremely friendly and helpful during our stay.
Nathan, vn2 night trip
Exceptional 10,0
The staff was very friendly and helpful, the room was small but clean and there was a nice pool and gym. We booked a tour to the tunnels and MeKong Delta that was excellent, a private driver and tour guide for just the two of us. The guide spoke English well and was very friendly, he explained
John, us2 night trip
Exceptional 10,0
Little Gem
Wonderful little hotel which is relentless in its endeavors to improve anywhere needed. The service is personal right down to referring to you by name upon arrival. Costs for in house food and beverages are excellent compared to the exorbitant charges of other larger hotels. From the moment of booking we were provided with reasonably priced private car and driver options for our stay which we used several times for excursions to Marble Mountain and Ba Na Hills, and for Airport pickup/drop. Location is great with regular shuttle into Hoi An Old Town. By far a better stay in Hoi An than our stay in Nha Trang which is basically another Bali. When you take cost comparison into consideration this hotel beats all comers for its service. Breakfast is good and the regular coffee which I don't normally drink (I'm a Latte man) was for some reason outstanding. Only suggestion which I could offer is to provide a quality pillow top mattress and increase the price a little to offset this cost. It would be appreciated by people like me (200cm 108kg). Flora the Front Office manager and Jasmine our regular server were the standouts for service and should be mentioned accordingly. Thank you for making our stay great and we will be back.
Mathew, au4 night romance trip
Exceptional 10,0
Sincerity Hotel ticked all of our boxes. We were two families (party of eight). The rooms were very clean and spacious. The pool was brilliant for the four children and was well used due to the hot days. The staff couldn’t have done enough for us. Extremely helpful and friendly. The free shuttle bus was an added bonus. Highly recommend this Hotel.
Donna, nz3 night family trip
Very good 8,0
가성비 좋은 호텔.
합리적인(가성비) 호텔인것 같습니다. 첫날 한밤중에 도착해서 베드에서 좋지 않은 냄새났지만 시간이 너무 늦어 다음날 교체 요청하고 나서는 괜찮았습니다. 조금 오래된 느낌이긴 하지만 깨끗했고, 방도 좁지는 않았습니다. 침대는 푹신했습니다. 화장실도 좁지 않았고, 수압은 조금 약했지만 불편하지 않았습니다. 아.... 조명이 좀 어둡긴 했습니다. 수영장은 작지 않아 아이들 물놀이하기엔 괜찮았습니다. 수경으로 물속을 보면 이물질이 좀 있긴하였으나, 지장은 없었습니다. 조식은 종류가 많지는 않았지만 여느 호텔 유럽식과 비슷했습니다. 빵류, 밥류, 야채, 햄, 치즈, 과일, 주스, 요거트, 쌀국수, 오믈렛으로 구성되어 있습니다. (쌀국수 맛있어요) 셔틀버스가 있어서 구시가지 가기가 편리했습니다. 마지막날에 운행 횟수가 늘어나서 좋았어요. 세탁서비스 이용하였는데, 점심때 맡기니 저녁에 뽀송뽀송 건조되서 받았습니다. 비용: 3달러/1kg(세금별도) 두봉지하니 7.5달러 나왔어요.
HYUNGGU, kr3 night family trip
Exceptional 10,0
Wonderful staff and a lovely hotel
My husband and I stayed here for 5 nights and we very much enjoyed our stay. The staff and so friendly and helpful and on the second day they started to call us by our names (remembering who we were). They have helpful tips and great insights into the area. The service was second to none. The hotel is lovely, with a great pool, tasty breakfast and nice rooms too. We borrowed bikes every day as well but these are needed as they offer a shuttle bus to town and the beach (you can also take towels to the beach). Overall, this place and the staff were excellent.
Laura, ie5 night romance trip

Hoian Sincerity Hotel & Spa

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