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HM Playa del Carmen

4.0 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for HM Playa del Carmen

Outdoor pool, pool loungers
Lobby sitting area
Reception
Terrace/patio
Reception
Nestled near Quinta Avenida, HM Playa del Carmen offers a tranquil escape with a poolside bar and sun-drenched loungers. Unwind in the garden or enjoy a cocktail at the rooftop terrace, while staying connected with free in-room WiFi. With dry cleaning services and concierge services available, guests have praised the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is R1 370
R1 709 total
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with terrace and city view

1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite with terrace and city view

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double room with balcony

1 bedroom, in-room safe, laptop workspace, soundproofing

Double room with balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

View from room

Double room with terrace and city view

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior With Street View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Standard With Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard With Street View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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9.0 out of 10, Wonderful, 1 005 reviews
The price is R1 018
R1 311 total
includes taxes & fees
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About the area

Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Central Square - 8 min walk - 0.7 km
  • Quinta Avenida - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Sirloin - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Nativo - ‬1 min walk
  • ‪Tortas Santa Fe - ‬2 min walk

About this property

HM Playa del Carmen

HM Playa del Carmen offers a great location, putting you within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 91 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured on-site valet parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Horse riding nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-cm plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does HM Playa del Carmen offer free cancellation for a full refund?

Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HM Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at HM Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HM Playa del Carmen?

Yes, there's free valet parking. Parking spots may be limited.

Is airport shuttle service offered by HM Playa del Carmen?

Yes, an airport shuttle is available.

What are the check-in and check-out times at HM Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is noon.

Is there an onsite casino at HM Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at HM Playa del Carmen and nearby?

Have fun with nearby activities like fishing and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near HM Playa del Carmen?

Yes, there's an onsite restaurant.

What's the area around HM Playa del Carmen like?

HM Playa del Carmen is a short 9-minute walk from Quinta Avenida and 13 minutes' walk from Playa del Carmen Main Beach. Travelers love the hotel's prime location.

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HM Playa del Carmen Reviews

Reviews

9,0

Wonderful

9,2/10

Cleanliness

9,0/10

Staff & service

8,8/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bar
Beach
Food
Restaurant
Shower
Ambience

What guests liked

  • The pool area was a highlight, described as gorgeous, great, perfect, and beautiful by multiple guests. (21 reviews)
  • Breakfast was plentiful, varied, and great with fresh eggs served to taste. (21 reviews)
  • The property's location is perfect for exploring the beach and town, with easy access to public beaches and scenic walking routes. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

The place is beautiful and has great food. Beds are a little hard. The staff were not so efficient at the front desk but all the waiters and bartenders were great
1-night trip

8/10

The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport.
1-night trip

10/10

Great location and friendly staff.
8-night trip

8/10

Great location, very close to the shopping area.
3-night trip

8/10

While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
3-night trip

10/10

This is a very nice hotel. They have a pool bar and restaurant you can eat all your meals there if you so please. The staff are super nice and the facilities are beautiful. It’s in a great location honestly, if you’re into hotels, this is a fantastic spot in Playa.
8-night trip

10/10

Excellent breakfast!
3-night trip

6/10

It’s walkable and convenient to shop and eat.
3-night trip

10/10

I really enjoyed my 1 night stay at this cute boutique hotel. The service was amazing! The drinks ordered at the beautiful swim up bar were delicious! The location of this hotel was perfect! Just a walk down from the beach and from the main 5th avenue strip, yet it was nice and quiet and I felt safe, and well taken care of. Beautiful pool which I loved swimming in at night, with a beautiful view of the moon and stars above me! HM great job!
1-night trip

8/10

Staff top notch.Breakfast 3/5
5-night trip

10/10

Friendly hotel beautiful hotel totally worth it
5-night trip

8/10

Stayed a couple nights, pool was nice. Close to a lot of restaurants and 5th ave but not loud.
2-night trip

8/10

It was nice, a bit far from the Quinta but walkable

10/10

Such a nice place, the breakfast was amazing. The hospitality is nothing but great. The room is super spacious and quiet.
3-night trip

10/10

Very nice place. The service was good and we had a lovely stay at HM
3-night trip

8/10

All good thanks
2-night trip

10/10

The hotel is located in a very convenient area. It is very close to the Quinta Avenida and Plaza Las Perlas (pickup point to go to many tours). It is also quiet and full of plants which give it a cozy and appealing design. The staff is friendly and helpful. I had a great time staying there and would stay again for sure.
4-night trip

10/10

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool
5-night trip

10/10

Great facilities and services, especially towel service, parking and breakfast
2-night trip

10/10

Great place to stay. Great location, good amenities, nice breakfast and wonderful pool aerea.
2-night trip

10/10

We really enjoyed staying there. I felt like we were just at home. It was clean, quiet and authentic. Staff were friendly and helpful. It is worth every penny
3-night trip

8/10

Provided drinking water, beach towels and amazing breakfast. Staff was kind and helpful aside from one grumpy security guard. Pool area is gorgeous. Walking distance to beach and great food. Rooms had good air conditioning. Beds and pillows weren't the comfiest but met our needs. Shower drain was somewhat clogged so some draining issues. Overall great experience, we would definitely stay again.
6-night trip

10/10

Amazing pool area and bar/restaurant with great options to eat and drink at the hotel.
4-night trip

10/10

This is the second time we stay there and we loved it.
6-night trip

10/10

Very nice and simple hotel, really recommend room with balcony facing front of the hotel
4-night trip