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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Ghaya Grand Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Al Fay Road, Sports City, Near Meaisem City Center, Dubai, 392360, United Arab Emirates

Luxury hotel with spa, near Dubai Sports City
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The bedding was terrible. The most awful pillows.Dec 3, 2018
  • The honesty and openness of the Reception staff during a very global challenging time.…Mar 24, 2020

Ghaya Grand Hotel

from ZAR 1,074
  • City Apartment, 1 Bedroom
  • Executive Suite
  • Premium Suite, 1 King Bed
  • Deluxe Double Room, 1 King Bed
  • City Apartment, 2 Bedrooms
  • Deluxe Twin Room
  • Superior Studio, 1 Double Bed
  • Club King - Business Lounge Access

What’s around Ghaya Grand Hotel

Landmarks

  • In Dubai Production City
  • Dubai Sports City - 29 min walk
  • Dubai International Stadium - 38 min walk
  • Dubai Autodrome - 5.9 mi / 9.5 km
  • Dubailand - 4.9 mi / 7.9 km
  • Dubai Marina - 8.1 mi / 13 km
  • Ibn Battuta Mall - 8.2 mi / 13.1 km
  • Global Village - 8.4 mi / 13.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 29 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 25 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 40 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 765 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4521
  • Conference space size (meters) - 420
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ghaya Spa has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Red Diamond - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fusion - This theme restaurant specializes in international cuisine and serves dinner only. Open daily.

Ghaya Grand Hotel’s small print

Also known as

  • Ghaya Grand Hotel Dubai
  • Ghaya Grand Hotel Hotel
  • Ghaya Grand Hotel Dubai
  • Ghaya Grand Hotel Hotel Dubai
  • Ghaya Grand Hotel
  • Ghaya Grand Dubai
  • Ghaya Grand

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for AED 125.0 per night

Buffet breakfast is offered for an extra charge of AED 80 for adults and AED 40 for children (approximately)

Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way)

Airport shuttle for children between the ages of 18 and 18 costs AED 250 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ghaya Grand Hotel

  • Does Ghaya Grand Hotel offer free cancellation for a full refund?
    Yes, Ghaya Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ghaya Grand Hotel?
    Yes, there's free valet parking.
  • Is there a pool at Ghaya Grand Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Ghaya Grand Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ghaya Grand Hotel?
    You can check in from 2:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Ghaya Grand Hotel?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Ghaya Grand Hotel?
    Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.

Recent reviews

Very good 8,4 From 213 reviews

Very good 8,0
overall everything was good. Staff was friendly. Room was clean. I liked my stay here.
ca1 night family trip
Exceptional 10,0
I’ll stay again
The restaurant was very good and the staff are very friendly. Good food options
Jubran, ie1 night family trip
Very good 8,0
Very good but far from DBX.
My two night stay at Ghaya Grand Hotel was good and relaxing. Very good room service and helpful staff. Only thing I don’t like it about is it’s very far from the center of Dubai and Dubai International Airport.
Ranjan, us2 night trip with friends
Exceptional 10,0
Home away from home.
Our stay was awesome. Its a clean and romantic environment. The staff are very nice people especially Ramy. Ramy is outstanding. Ill book this hotel the next time i visit dubai. They also have shuttles to show round the city. I love this hotel and there services. 9.5 rating.
Daniel, us6 night family trip
Very good 8,0
Good value for money
The hotel was nice and very helpful staff especialy in the cafeteria, Alaa was very good! The breakfast although almost same every day has lots of varieties to pick from. Did not really like the fact that the hootel is far from downtown and ll attractions so you spent a lot on transportation,although the hotel has some transportation for the malls but you had to be on a wait list and the man in charge sometimes not truthful about availability e.g last Friday, we went downstairs to book a slot for transprotation to the Dubai mall but he told me there was no space and 6 people were on the waiting list so he refused putting us on waiting list as I requested, then I immediately went back to the room and called from the room, a lady picked the phone and booked us right away that was very weird! I felt bad about that because am a visible minority and could easly attribute this to him being racial! That was my only real bad experience The hotel bathrroms has small glass doors so water spilled on the floor with every show so they may have to change that but the rooms are cleaned every day! Overall good value for the price!
Feyisayo, ca9 night family trip
Poor 2,0
Worst experience every in a hotel in Dubai
I had the worst experience ever in a hotel, I booked in this hotel because I was going for two days business trip to the production city in Dubai. Me and my wife were suppose to woke up early in the morning around 6 am every day. Since we reached we face the following: 1- We found a cockroach in the dinning area 2- Two tooth brush were used and put back inside the cartoon box and the toothpaste was missing We informed the reception and the supervisor came to our room (one bedroom apartment we booked) and he gave us new tooth brush and he spray something for killing the cockroach. We slept early around 9:00 PM in order to worke up early, and while sleeping we receive a call from the reception around 3:00 am telling us that they receive an alram notification from my room and he was asking if we are smoking and I informed him that we were sleeping, then he insist asking then if we are cooking something, and I informed him that we are sleeping. Of curse after this and due to the loud volume of the telephone we couldn't sleep after that. Both of us were very tired on this day during our work. On the next day, we noticed that the coach in the Saloon is very dirty, there were something like stings and dirt everywhere in the coach. We informed the hotel about this. We got a call from the relationship manager offering us free launch for two on the next day. But we didn't go. Again while we were sleeping we receive two calls at aroun 3 am and 6 am telling us about alarm from my room
Atef, ie2 night business trip
Exceptional 10,0
Fabulous
I highly recommend this amazing hotel. Staff are very friendly and attentive, perfect location , very clean and comfortable
Salaheddine, gb1 night family trip
Poor 2,0
NOT Recommended at all.
Awful stay, food was terrible, house keeping are anything but house keeping, management I believe either not professional or sleeping
us3 night romance trip
Exceptional 10,0
Thoroughly recommended if staying in Dubai.
From the moment we arrived to our departure we were looked after to a very high standard. All of the staff without exception were courteous, cheerful, polite, and helpful - nothing was too much trouble. Our room was faultless - attention to detail was apparent in every area. Breakfast was excellent - universal to cater for all tastes. The hotel does not serve alcohol, which could be a problem for some but was not an issue for us as we were there to spend time with our grandchildren. Lovely warm outdoor pools - very child friendly. Costwise - excellent value for money. Location - shopping mall within walking distance. Taxis readily available for forecourt to access other locations.
gb7 night family trip
Exceptional 10,0
Great hotel to stay
Johannes, au3 night business trip

Ghaya Grand Hotel

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