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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Sahara Hotel

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Beach nearby
  • Free WiFi
Av. 15 Calle 8, Playa del Carmen, QROO, 77710, Mexico

3-star hotel with casino, near Quinta Avenida
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Beach nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel is charging your stay in USD with a rate that doesn't exist even at the airport…Mar 10, 2020
  • When booked, wasn't clear that location wasn't in the hotel but a few blocks away.…Jan 5, 2020

Sahara Hotel

from ZAR 419
  • Standard Double Room
  • Standard Triple Room
  • Standard Quadruple Room
  • Family Room
  • Superior Family Room
  • Deluxe Double Room, 2 Queen Beds
  • Deluxe Quadruple Room, 2 Queen Beds

What’s around Sahara Hotel

Landmarks

  • In Downtown
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach Club - 12 min walk
  • Xplor Theme Park - 5.6 mi / 9 km
  • Xcaret Eco Theme Park - 5.9 mi / 9.5 km
  • Tres Rios Ecopark - 8.3 mi / 13.3 km
  • Dos Ojos Cenote - 32.3 mi / 51.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms

Arriving/leaving

  • Check-in time 2:30 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Self parking (limited) *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • Use of nearby fitness center (discount)
  • Ecotours nearby
  • Scuba diving nearby
  • Casino
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Year Built - 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Closed captioned TV
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

DON BIGOTE - This restaurant serves dinner and light fare.

Sahara Hotel’s small print

Also known as

  • Sahara Hotel Playa del Carmen
  • Sahara Hotel Hotel Playa del Carmen
  • Sahara Playa del Carmen
  • Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Sahara Hotel Hotel
  • Sahara Hotel Playa del Carmen

Policies

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property does not have elevators.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Credit card charges are subject to an extra charge of 3 percent

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs MXN 100 per day

    Pets are allowed for an extra charge of MXN 200 per pet, per day

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge of MXN 1500 per room

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sahara Hotel

    • Does Sahara Hotel offer free cancellation for a full refund?
      Yes, Sahara Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Sahara Hotel?
      Yes. Self parking costs MXN 100 per day. Parking spots may be limited.
    • Is there a pool at Sahara Hotel?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
    • Are pets allowed at Sahara Hotel?
      Yes, pets are welcome. There's a charge of MXN 200 per pet, per day. Service animals are exempt from fees.
    • What are the check-in and check-out times at Sahara Hotel?
      You can check in from 2:30 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Sahara Hotel?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Sahara Hotel?
      Yes, a shuttle from the hotel to the airport is available. The charge is MXN 1500 per room.
    • Is there an onsite casino at Sahara Hotel?
      Yes, the 1076 square-foot casino features 15 slot machines and 3 gaming tables.
    • What is there to do near Sahara Hotel?
      Recommended spots to visit include Quinta Avenida (2-min walk) and Playa del Carmen Maritime Terminal (10-min walk), along with Mamitas Beach Club (12-min walk) and Xplor Theme Park (5.6 mi).

    Recent reviews

    Good 7,6 From 110 reviews

    Very good 8,0
    Worth a try
    This hotel is located about 2 blocks from 5th avenue. It is clean and well cared for. Everything is walkig distance and they do have a covered parking lot. There is a rooftop pool and a park across the street.
    kyra, mx1 night trip with friends
    Fair 4,0
    The room was sparse and the lighting was harsh. It was just a bed and aircon. The location is good, but it was a bit blah.
    Darius, us1 night business trip
    Good 6,0
    Location is great but hotel not quite as described
    Our stay was alright. A lot of the listed hotel amenities where actually just local attractions. For example there is no gym or casino. There was one half of the hotel that had been renovated and another that is not. Wifi and bed were not great. Location and price is great.
    Tasha, ca2 night romance trip
    Good 6,0
    Well-located basic hotel
    A well-located basic hotel. I didn't get a chance to see the pool, but you can get a light simple breakfast of fruit, toast and coffee at a restaurant next door. I thought the shower was great, with wonderful water pressure, but I wish there was a blanket for the bed. When I asked, they said after 10pm they couldn't help me, since all that was locked up
    us1 night trip with friends
    Very good 8,0
    Really good location, near to good restaurants
    mx2 night family trip
    Exceptional 10,0
    Great choice.
    Great location! Room was clean and comfortable. Nice staff.
    Arunies, us1 night trip with friends
    Good 6,0
    The best thing about this hotel was its location and friendly staff. I think that was enought to avoid thinking about the disadvantages: poor Wifi, no room to leave your bags after check out and a very poor breakfast. It is convenient because of the price but if you have a higher budget, definitely go for a better investment.
    Francisco Javier, mx5 night trip with friends
    Very good 8,0
    Great location
    Great location near beach and city center.
    Stephen, us4 night trip
    Poor 2,0
    No security, they steal
    My coworker was scheduled to stay on business purposes from the 20th to the 27th of August and at the very first night someone break into her room and steal her purse, wallet and jewelry while she was inside the bedroom sleeping around 1 am!!! Next day instead of work, she needed it to go to the police hopping to have the Hotel's support, but this was EXTREMELY poor, no video recording was provided or any additional information. We go every month for business purposes and we are VERY careful when choosing a Hotel. Koox, La Pasion, 770 or One are affordable and good location hotels where we have been stayed for the same price. DON'T STAY at this one, specially if you are bringing nice stuff, most likely you will be stripped of them as soon as the thieves are aware.
    Norma, us7 night business trip

    Sahara Hotel

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