You get what you pay for. If you're trying to remain cheap and penny smart better off staying somewhere not on the palm. You do get free water bottles in your rooms and by the pool, otherwise you pay for your drinks and food. This is not a complaint, I expected to pay for more wants and needs. It's just a response to the negative reviews. Anyway, my stay at Waldorf was wonderful, the staff are so polite and courteous. They were always ready to help no matter what the time. I believe you'll really be grateful for your stay if you are there with your children, the staff by the pool are so amazing. Not a single negative comment about the staff, the best ! Just some advise if you come along with some fussy eaters (the kids) prepare yourself for trial and errors because as good as the food is for breakfast, my kids struggled to eat porridge made by someone other than me, they also struggled with the texture of the bread, but this is obviously because our domestic produce is probably imported and made differently to Dubai's produce. But not to worry the children will eventually eat something. It would also be nice if they had a microwave in the rooms, as one of my kids loves a warm cup of milk before bed (but the exact temperature is something only mum knows). Thank you, for a lovely sunny break from the rain we're used to in Britain!