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Mercure Gold Hotel Al Mina Road Dubai

Photo gallery for Mercure Gold Hotel Al Mina Road Dubai

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Mercure Gold Hotel Al Mina Road Dubai

UNESCO Sustainable Travel Pledge

Mercure Gold Hotel Al Mina Road Dubai

4.0 star property
4-star hotel with 2 restaurants, near Dubai Cruise Terminal

7,8/10 Good

1 000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Al Mina Road, Dubai, 66431
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Steam room
  • 24-hour room service
  • Spa services
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Al Mina
  • Dubai Cruise Terminal - 32 min walk
  • Dubai World Trade Centre - 37 min walk
  • Dubai Creek - 42 min walk
  • La Mer - 7 min drive
  • BurJuman Mall - 15 min drive
  • Dubai Aquarium & Underwater Zoo - 14 min drive
  • Dubai Mall - 14 min drive
  • Burj Khalifa - 17 min drive
  • Gold Souk - 20 min drive
  • Dubai Festival City Mall - 17 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Al Maktoum Intl. Airport (DWC) - 51 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Mannaland Korean Restaurant - 3 min walk
  • Dunya Alsham Pastry - 7 min walk
  • Bar B. Q. Tonight - 8 min walk
  • Shisha Lounge Cafe - 8 min walk
  • Lal Qila Dubai - 10 min walk

About this property

Mercure Gold Hotel Al Mina Road Dubai

Putting you within a 10-minute drive of Dubai World Trade Centre, Mercure Gold Hotel Al Mina Road Dubai features a rooftop terrace and offers an airport shuttle (available 24 hours) for AED 250 per vehicle. Guests can indulge in massages, and Senses, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers like the convenient parking and helpful staff.

Languages

Arabic, English, French, German, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 184 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please be advised that all guests, including children, staying at Mercure Gold Hotel Al Mina Road Dubai are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.
  • The name on the credit card used at check-in must be the primary name on the guestroom reservation. If the card is unavailable, guests are required to contact the property in advance to request a third party credit card authorization form.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Free reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (732 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Russian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Senses - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 72 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mercure Gold
Mercure Gold
Mercure Gold Al Mina Road Dubai
Mercure Gold Hotel
Mercure Gold Hotel Al Mina Road Dubai
Mercure Gold Hotel Mina
Mercure Gold Mina
Mercure Gold Hotel Al Mina Road Dubai Hotel
Mercure Gold Hotel Al Mina Road Dubai Dubai
Mercure Gold Hotel Al Mina Road Dubai Hotel Dubai

Frequently asked questions

Does Mercure Gold Hotel Al Mina Road Dubai offer free cancellation for a full refund?
Yes, Mercure Gold Hotel Al Mina Road Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Gold Hotel Al Mina Road Dubai?
As of 02 December 2022, prices found for a 1-night stay for 2 adults at Mercure Gold Hotel Al Mina Road Dubai on 17 December 2022 start from R1 690, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Gold Hotel Al Mina Road Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Gold Hotel Al Mina Road Dubai?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Gold Hotel Al Mina Road Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Gold Hotel Al Mina Road Dubai?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Mercure Gold Hotel Al Mina Road Dubai?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle roundtrip.
What are the check-in and check-out times at Mercure Gold Hotel Al Mina Road Dubai?
You can check in from 2:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Mercure Gold Hotel Al Mina Road Dubai and nearby?
Mercure Gold Hotel Al Mina Road Dubai has an outdoor pool and a steam room, as well as spa services.
Are there restaurants at or near Mercure Gold Hotel Al Mina Road Dubai?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Dunya Alsham Pastry (7-min walk), Bar B. Q. Tonight (8-min walk), and Shisha Lounge Cafe (8-min walk).
What's the area around Mercure Gold Hotel Al Mina Road Dubai like?
Mercure Gold Hotel Al Mina Road Dubai puts you in Al Mina, in the heart of Dubai. Popular attractions include Dubai Mall, which is 14 minutes away by car. The local area is popular for its beaches and our guests say it is very central.

Overall score and ratings

7,8

Good

8,0/10

Cleanliness

8,4/10

Staff & service

8,1/10

Amenities

7,7/10

Property conditions & facilities

7,6/10

Eco-friendliness

6/10 Good

Noise and leaks
Room 226, rear of building but two floors above the nightly disco from 11pm to 3.30am. thumping sounds and couldn't sleep at these times. Also everything leaked in the room, soaking wet floors, plugged showers.
IAN, 9-night trip
Verified Hotels.com guest review

2/10 Poor

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Our stay was completely to your liking. Nice and welcoming staff. Satisfy every wish. Very kind. This was our 2nd stay at the hotel and we are very satisfied. In terms of facilities, I do have some comments such as: the shower tap that did not work optimally and the bath in my daughter's room did not work. Although we assumed that it would be resolved if we complained about it. We were outside more than inside so we left it that way. We always got a very clean and tidy tidy room on return. We also enjoyed the pool. We will definitely choose Mercure again. Thanks to all staff. Greetings from the Netherlands.
Momina, 13-night family trip
Verified Expedia guest review

8/10 Very good

nice
Ali, 2-night business trip
Verified Expedia guest review

2/10 Poor

It was worse experience as there was no booing confirmation with hotel…it took more time for check-in They have not parked car in the hotel parking & it was outside in 40deg.C The TV remote was not working… there was direct room service call… it use to thru reception & they delay the things… no proper voice on calls…
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff
Gabriel V, 12-night romance trip
Verified CheapTickets guest review

8/10 Very good

Tahmina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay .. very comfortable
Ahmed, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ABDULQADER, 3-night trip
Verified Hotels.com guest review