8/10 Very good
29 June 2022
Comfortable
We were early checking in because we wanted to make sure we paid for 2 rooms...one for us and one for our parents. We were in Frankenmuth celebrating my father-in-law's 80th birthday. The clerk seemed like we were bothering her just confirming reservations, credit card payment and asking if we can get a city view room for our parents. We still had to wait until 3 to check in. The new clerk at 3 (Chance or Chase was his name) was very accommodating. The rooms weren't ready until about 4. At check out we found out the hotel did charge us for a room and in laws for their room which the hotel should have told the in laws it was paid for. All in all it was a comfortable room, clean, good breakfast in the morning but so so experience with early morning clerk and disappointing check out.
Sharon, 2-night family trip
Verified Hotels.com guest review