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Serene Boutique Hotel & Spa

4.0 star property
Escape to an oasis near Hanoi Old Town Night Market. Treat yourself to rejuvenating massages, relax at the steam room, or take advantage of convenient amenities.

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Photo gallery for Serene Boutique Hotel & Spa

Couples treatment room(s), steam room, body treatments
Front of property
Point of interest
Balcony
Interior detail
In the heart of Hanoi, Serene Boutique Hotel & Spa offers a serene retreat with dry cleaning/laundry services and a full-service spa. Unwind in the steam room or indulge in rejuvenating massages and treatments.

Reviews

9,6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Non-smoking
  • Spa
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Water dispenser
  • Laundry service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite

Minibar, in-room safe, desk, blackout curtains

Royal Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room, No Windows

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, No Windows

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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Restaurant

Carillon Boutique Hotel

  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 21 reviews
The price is R827
R938 total
includes taxes & fees
05 Mar - 06 Mar
Carillon Boutique Hotel
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About the area

Map
16-18 Bat Su, Hanoi

What's nearby

  • Dong Xuan Market - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Railway Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - ‬1 min walk
  • ‪Cà Bóp - ‬1 min walk
  • ‪Cháo Sườn Huyền Anh - ‬2 min walk
  • ‪Bún chả, nem cua bể Bình Minh - ‬1 min walk
  • ‪Alchemist - ‬1 min walk

About this property

Serene Boutique Hotel & Spa

When you stay at Serene Boutique Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. You can visit the spa to be pampered with deep-tissue massages, facials, or reflexology. This Art Deco hotel is also within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Fellow travelers say great things about the overall property condition.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Outlet covers

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VND 345000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Legacy Bat Su Street
Serene Boutique Hotel Hanoi
Legacy Bat Su Street
Legacy Hotel Bat Su Street
Serene Boutique Hotel
Serene Boutique Hanoi
Serene Boutique
Serene Boutique & Spa Hanoi
Serene Boutique Hotel & Spa Hotel
Serene Boutique Hotel & Spa Hanoi
Serene Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Serene Boutique Hotel & Spa offer free cancellation for a full refund?

Yes, Serene Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Serene Boutique Hotel & Spa?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Serene Boutique Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 410000 per vehicle one way.

What are the check-in and check-out times at Serene Boutique Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in is available.

What is there to do at Serene Boutique Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and make the most of other amenities like spa services.

What's the area around Serene Boutique Hotel & Spa like?

Serene Boutique Hotel & Spa is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 5 minutes' walk from Dong Xuan Market.

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Serene Boutique Hotel & Spa Reviews

Reviews

9,6

Exceptional

9,6/10

Cleanliness

9,8/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very freindly and helpful staff, great rooms
William, 3-night trip

10/10 Exceptional

Super hotel for the price
Just as fantastic as the last time we were there. It's also conveniently situated in the old quarter, so every sight there is reachable on foot.
Tommy Holger, 2-night trip

10/10 Exceptional

The room looked quite dated, the sink had a large crack in it. Very accommodating staff and decent breakfast.
Louise, 1-night trip

10/10 Exceptional

Nice cozy hotel in Ha Noi old quarter
Good pickup from the airport at a reasonable price. Welcoming and very friendly staff at arrival. The room was nice, and has all the amenities. Breakfast was excellent, with several items to choose from. Very central in the old quarter, where you have everything within walking distance: Sights, shopping and good eats. All in all not a bad little hotel for the price. We came back after a trip to Ha Long Bay two days later and they had upgraded us to a bigger room. What's not to like:)
Tommy Holger, 2-night trip

8/10 Very good

The taxi driver came over 1 hour later at the airport

10/10 Exceptional

Timothy, 2-night trip

10/10 Exceptional

2/10 Poor

Serene boutique hotel is permanently closed
This hotel has been permanently closed due to Covid-19 situation. It has been over one month but still not yet refunded. Wish other customers don't get through what I had. Hotels.com should update the availability.
JUNYOUNG, 1-night trip

10/10 Exceptional

I am sorry my review was so late. I stayed there almost a year ago, but I still remember having a great time. The room interior was very pretty with flower assortment. The furniture was antique. The welcome snack and Lotus tea were so good. The breakfast Vietnamese buffet was very delicious. The lady at the front door was amazingly attentive. She helped me find a taxi company no to be overcharged. I definitely want to go back when visiting Vietnam. Thank you so much.
Marine, 1-night trip

10/10 Exceptional

櫃檯職員會提供當地最新的情況，有禮親切的笑容態度， 及會介紹附近食玩買地點，提供了一張實用地圖，期待下次再到河內時入住
Yeung, 2-night trip

8/10 Very good

Great location very central.
Denise, 2-night trip

10/10 Exceptional

Fantastic hotel highly recommend
Fantastic hotel highly recommend
Peter, 1-night trip

10/10 Exceptional

Sabrina, 1-night trip

10/10 Exceptional

Suzanne, 6-night trip

10/10 Exceptional

I had been travelling and only stayed for night here at the end of my trip. I was after somewhere comfortable before my flight and this hotel didn't disappoint.
Nile, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Great stay at Serene
Staff really helpful couldn’t do enough for you. Breakfast was adequate. Room spotless and comfortable. Location brilliant.
1-night trip

8/10 Very good

Super Hotel um die Innenstadt von Hanoi zu erkunden.
Basti, 1-night trip

10/10 Exceptional

Aanrader
Goed hotel, gunstig gelegen in de oude wijk van Hanoi. Buitengewoon hulpvaardig en vriendelijk personeel. Ook belangrijk: de bedden waren comfortabel en het ontbijtbuffet was voortreffelijk.
Jozef, 2-night trip

8/10 Very good

Staff was wonderful. Before I arrived, they were very responsive to my emails. Breakfast was great! Room was small and cozy. My only complaint was the room had an unpleasant odor, but they would spray each time I requested. I think if they changed the filters in the air conditioner the smell would probably go away. I would definitely stay there again!
5-night trip

10/10 Exceptional

This is a great place in the old quarter to stay. Really easy to get to all the sights. Room was very comfortable and clean. Breakfast was good too.
2-night trip

10/10 Exceptional

Nishat, 1-night trip

10/10 Exceptional

When we had arrived to the hotel, they had upgraded our room. It was very nice and clean. The staff were very accommodating. I was very impressed with the hotel. I wish i would of known earlier about this hotel, since i had stayed the previous week in Ha noi for 3 days at another hotel. This will now be my go to hotel when i go to Ha noi every year. The free breakfast was also very good.
1-night trip

10/10 Exceptional

Exceptional Service
The level of service by Danny Boy and his staff was superb.They were all so kind , courteous and helpful. The rooms were immaculate, beds very comfortable and nice and quiet. The location was superb to all that the Old Quarter had to offer. I would highly recommend this hotel for your Hanoi visit.
Carol, 4-night trip

8/10 Very good

Très bien situé au centre-ville
Hôtel très bien situé dans la vieille ville près de tout. Recommandons
Jean, 5-night trip