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All properties in Cape Town, Western Cape (province), South Africa
1 room, 2 adults

Hilton Cape Town City Centre

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
126 Buitengracht Street, Cape Town, Western Cape, 8001, South Africa

Luxury hotel with 2 restaurants, near Long Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Service
Fantastic service
Value
Best value for money
Bar
Bar could improve

Hilton Cape Town City Centre

  • Executive Room, 1 King Bed, Business Lounge Access
  • Room, 1 King Bed
  • King One Bedroom Suite
  • King Two Bedroom Suite
  • Executive Room, 2 Twin Beds, Business Lounge Access
  • Twin Hilton Guest Room
  • Deluxe Room, 1 King Bed
  • Deluxe Room
  • Family Room, 1 King Bed
  • Family Suite, Multiple Beds

What’s around Hilton Cape Town City Centre

Landmarks

  • In Bo'Kaap
  • Long Street - 2 min walk
  • Kloof Street - 10 min walk
  • Cape Town International Convention Centre - 16 min walk
  • Castle of Good Hope - 17 min walk
  • Cape Town Stadium - 31 min walk
  • Two Oceans Aquarium - 31 min walk
  • Cape Town Cruise Terminal - 33 min walk

Getting around

  • Cape Town Intl. Airport (CPT) - 19 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Offsite

  • Area shuttle within 3 km *

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hilton Cape Town City Centre’s small print

Also known as

  • Hilton Cape Town City Centre
  • Hilton Cape Town City Centre Cape Town
  • Hilton Cape Town City Centre Hotel Cape Town
  • Hilton Hotel Cape Town City Centre
  • Hilton Cape Town City Centre Hotel
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Hotel
  • Hilton Cape Town City Centre Hotel Cape Town Central
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Centre Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place.

    Contactless check-out is available.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs ZAR 170 per night with in/out privileges

    Rollaway beds are available for ZAR 400.0 per day

    Buffet breakfast is offered for an extra charge of ZAR 245.00 for adults and ZAR 125.00 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of ZAR 519 per room (one way)

    Airport shuttle service for children costs ZAR 0.00

    Wired Internet access is available in public areas for ZAR 1 (rates may vary)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Cape Town City Centre

    • Does Hilton Cape Town City Centre offer free cancellation for a full refund?
      Yes, Hilton Cape Town City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Hilton Cape Town City Centre currently open?
      This property is closed from March 27 2020 to January 19 2021 (dates subject to change).
    • Is parking offered at Hilton Cape Town City Centre?
      Yes. Self parking costs ZAR 170 per night. Parking spots may be limited.
    • Is there a pool at Hilton Cape Town City Centre?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Hilton Cape Town City Centre?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hilton Cape Town City Centre?
      You can check in from 3 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Hilton Cape Town City Centre?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by Hilton Cape Town City Centre?
      Yes, an airport shuttle is available. The charge is ZAR 519 per room one way.

    Recent reviews

    Fabulous 8,8 From 192 reviews

    Exceptional 10,0
    Just wonderful with friendly and helpful staff and great service
    ROHINI, za1 night romance trip
    Very good 8,0
    Hilton Stay
    Excellent hotel, no complaints except for the location? Check in was not so great, perhaps a new employee - but was helped very quickly by the front desk manager who was able to accommodate us with a very slightly early arrival :) Hotel should allow a 2pm check in time. Besides that absolutely YES!!
    SADIE, za2 night family trip
    Exceptional 10,0
    Fantastic hotel
    valerie, us3 night family trip
    Exceptional 10,0
    Highly recommended
    Amazing hotel. Staff is very nice and friendly. Special mention to Sinalo from the restaurant and Josh from front desk. More staff but don’t remember all the names.
    Shrimati Nalayanidevi, us4 night family trip
    Poor 2,0
    I Don’t Recommend This Hotel 4any friends or enemy
    They Don’t respect privacy and Don’t Appreciate Their customers. I don’t recommend this resort for any friend or enemy. I spent 4 nights of my Honeymoon nights they Didn’t give me the treatment of the Honeymoon. I really regret for those nights.
    ie4 night family trip
    Poor 2,0
    Horrible !!!
    MOE, us5 night family trip
    Exceptional 10,0
    Great hotel in Cape Town
    Amazing service from really pleasant staff. Would note that its in a reasonably busy part of town, and outside noise (no more than any other city) is noticeable. Saying that i'll use hotel again when in cape town
    Graham, gb4 night business trip
    Very good 8,0
    Classy hotel in great location but inconsistent
    We liked the room decor and style, with wood floors, "fireplace," and big bathroom, with both tub and shower. The bed was comfortable, too. The pool, gym, and sauna were nice amenities we enjoyed. Moreover, the location was great for us, right in the center of it all, with quick shuttles or taxis to both Table Mountain and the V&A Waterfront. Also, we could walk to Green Market Square and Company's Gardens, and Long Street, which was fantastic. The inconsistent aspect of this hotel was their front desk staff and service. On several occasions, the staff had me standing at the front desk for 30 minutes to try to upgrade my room, work out a billing problem, or resolve a snafu with a full-day tour, and each time, nothing was fixed to my satisfaction. The staff delayed and prevaricated, acting like they wanted to help me, but never did truly help me. Lee Ann gave my wife a package of chocolate cookies; aside from that, the hotel did nothing else to show they appreciated my business or wanted me as a return guest. Puzzling! It's not hard for a hotel to make something right, which is something Hilton prides itself on. This hotel never took any step to "makes things right" for us, during our 6-night stay. I am not sure why they would want to risk the reputation of the Hilton company, but they definitely did much less than is normal from a respectable hotel. I never even yelled or lost my patience. I tried to be nice at all times. In the end, I felt ignored and disrespected.
    Jack, us3 night trip
    Exceptional 10,0
    Recommended
    Really enjoyed staying here. Shuttle bus to take you to the Waterfront area, not too far from Table Mountain and the concierge staff were very helpful. We had a room with a Mountain view which was a nice way to wake up each morning. Room was spacious and brekkie was a good selection. Just one word of warning (and I know it has been covred before) it's near a Mosque so you will potentially be woken up early some mornings and also hear something early evening! Wasn't too much of a problem for me and my mate but understand some people may get irritated by the early morning call! Would definitely consider staying here if in Capetown again.
    Richard, gb4 night trip with friends
    Good 6,0
    Good hotel, Muslim friendly.
    Good hotel, but I was unaware it is Muslim friendly. This was not a huge problem as I was told at check-in where on the site I could get a drink and that there were no pork products in the hotel but I would have expected to have been advised prior to checking in as it is not advertised on hotels.com website.
    Andrew, gb5 night business trip

    Hilton Cape Town City Centre

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