Hotel El Capitan Tulum puts you just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and full breakfast daily between 7:30 AM and 11:00 AM. Also, Tulum Beach and Gran Cenote are within a short drive.
Languages
Dutch, English, German, Spanish
At a glance
Hotel size
19 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–11:00 AM
Water dispenser
Services
24-hour front desk
Tour/ticket assistance
Multilingual staff
Pool umbrellas
Facilities
ATM/banking
Garden
Mosquito nets
Communal living room
An outdoor pool
Outdoor furniture
Accessibility
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible lounge
Front entrance ramp
Upper floors accessible by stairs only
Stair-free path to entrance
Tile flooring in room
Room amenities
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Meal delivery service
More
Housekeeping (on request)
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:30 AM to 10:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts debit cards and cash.
Also known as
Hotel El Capitan Tulum Hotel
Hotel El Capitan Tulum TULUM
Hotel El Capitan Tulum Hotel TULUM
Frequently asked questions
Does Hotel El Capitan Tulum offer free cancellation for a full refund?
Yes, Hotel El Capitan Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Capitan Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 10:00 PM.
Are pets allowed at Hotel El Capitan Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel El Capitan Tulum?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel El Capitan Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel El Capitan Tulum and nearby?
Hotel El Capitan Tulum has an outdoor pool and a garden.
Does Hotel El Capitan Tulum have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel El Capitan Tulum like?
Hotel El Capitan Tulum is a short 11-minute walk from Tulum National Park and 9 minutes' walk from Hunab Lifestyle Center.
Hotel El Capitan Tulum Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
8,8/10
Staff & service
8,4/10
Amenities
8,0/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
10/10 Exceptional
01 October 2024
Thomas
Thomas, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Local para pernoitar
O hotel não tem recepção. O check-in é feito no restaurante do hotel que tem o mesmo nome do hotel. Lugar ok para pernoitar. Atendimento gentil e café da manhã excelente.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
10 November 2024
No es no.
Trato malo, alberca sucia, aire acondicionado funcionaba de a ratos, desayuno malo, la TV de cuarto sin operar.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Bien
Habitación limpia y excelente relación precio / calidad. El desayuno incluido es muy bueno. Olor a drenaje en el baño. La recepción no tenía personal, había que acceder por la oficinita del restaurante lo cual fue un poco raro
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Son muy serviciales
Ania
Ania, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Una estadía excelente, nos atendieron excelente, descanso y ubicación inigualables. Volveremos pronto.
Jorge Javier
Jorge Javier, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
03 August 2024
Todo excelente
Sergio
Sergio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Nuria
Nuria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 July 2024
Yaqueline
Yaqueline, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
El desayuno muy bien servido. Muy amables en el hotel. Cuarto bien equipado, excelente ubicación
alfonso
alfonso, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Excelente servicio de recepción de día y restaurante, solo falta de capacitación al guardia de noche
Jhonatan
Jhonatan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
La recepcionista que me ayudó con el Check in es encantadora.
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Excelente lugar lo único es que las habitaciones no cuentan con televisión de ahí en fuera todo excelente