The owner of this hotel is just not very customer oriented. Based on other reviews, he gets defensive when he hears this, which is unfortunate. He booked an airport shuttle for us and the driver did not show up. When we informed him, he didn't seem to concerned. This property is not a hotel, but a guest house. Our room had a door that lead into the main house where the owner lived . We often heard loud talking and laughing from the owner as late as 10:30pm, yet he didn't hesitate to tell us that my opening the gate to leave for a run everyday at 6pm was noisy. Never mind that it was his gate that was squeaky because it wasn't properly maintained. Our room also opened to the driveway, so we heard cars coming and going late at night. We had no option but to keep our window louvers open as the rooms are not air conditioned. As it was 40 degrees one day, no air conditioning was a real issue. Parking is very inconvenient as it is a one lane driveway and if you are at the front with three cars behind you, it is very inconvenient to get your car out. The rooms are clean but small and again, depending on the room you get, they can be very noisy. The pool was nice, but not at all clean, despite the cleaning device constantly being in the pool. The best aspect of this property is its proximity to the ocean. The neighborhood is not very nice, the property is hard to find and it is not well marked.