The pictures of this hotel look amazing - too good to be true. For me, they were. I was put in a small apartment above the main room, which was very nice & clean with a fridge and a stove, but nothing at ALL like the photos on their site. I was only there one night - I didn't need a fridge or stove and had been looking forward to the ambiance of the room shots they advertised.
Its extremely difficult to find - the cab had to look at my map 3 times before finding it, and I couldn't really tell where it was - inside this large courtyard and up two flights of stairs.
Two of the three people I met spoke at least a little English, but for some reason the one who did not was the one to show me my room and tell me about the FOUR keys they were giving me. At the time I thought I understood, but turns out there was some miscommunication... more on that
I was assured in several forums that this was a fine area of the city, but when I was leaving dinner around 10pm at a restaurant about two blocks away, the entire staff freaked out that I was going to walk two blocks back to the hotel, said it was incredibly unsafe for a woman, insisted I button my coat up to my chin and not take out my phone to look at my map - I was a bit freaked out. I'm a street-smart city-dweller (I know not to flash around money and protect my purse) but everyone was acting a little too intense for it to be just your normal city-caution.
The restaurant owner's son escorted me the two blocks but when we got there there were these HUGE, thick wooden doors covering the courtyard entrance, locked. We tried all 4 keys and none of them seemed to work. Good thing my escort had a cell phone and called the B&B # - they came downstairs and let me in, but the guy complained, saying they GAVE me the key. We tried every key several times and none worked (oh, and by this time there were only 3 keys, because one of them broke off in another door earlier in the day). It was before 10:30, we were both completely sober - i cant imagine any of those keys worked.
All of that being said, they did set up a cab for me for my 6am train and they kindly put breakfast in my room the night before, which was lovely.