Grand Palladium Jamaica Resort & Spa All Inclusive

Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Palladium Jamaica Resort & Spa All Inclusive

Grand Palladium Jamaica Resort & Spa All Inclusive

4.0 star property
Lucea beachfront property with 10 restaurants and free water park

7,8/10 Good

952 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
The Point, Lucea, Hanover, 0
Main amenities
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 3 beach bars
  • 3 poolside bars and 17 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • 3 outdoor tennis courts
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Tryall Golf Club - 11 min drive
  • Half Moon Beach - 26 min drive
  • Montego Bay Cruise Ship Terminal - 39 min drive
  • Cornwall Regional Hospital - 30 min drive
  • Montego Bay Marine Park - 40 min drive
  • Saint James Parish Church - 44 min drive
  • Sam Sharpe Square - 31 min drive
  • AquaSol Theme Park - 42 min drive
  • Sunset Beach Resort Au Natural Beach - 40 min drive
  • Dead End Beach - 46 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 47 min drive
  • Airport shuttle (surcharge)

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Grand Palladium Jamaica Resort & Spa All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll have access to onsite snorkeling, windsurfing, and sailing. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Mo Bay, one of 10 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 3 beach bars, a nightclub, and a rooftop terrace. Fellow travelers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 540 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3757 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • 5 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Mo Bay - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chez Bubba - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Blue Lagoon - This poolside buffet restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bhogali - Overlooking the ocean and pool, this theme restaurant specializes in Indian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
El Agave - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facility access costs USD 50 per person, per day
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea

Frequently asked questions

Overall score and ratings

7,8

Good

8,3/10

Cleanliness

7,9/10

Staff & service

8,0/10

Amenities

7,9/10

Property conditions & facilities

7,8/10

Eco-friendliness

8/10 Very good

Good stay! Beautifull location! Great people for the most part! Very good food for the most part! Not a culinary masterpiece, but decent! Some areas will need updating and it’s my understanding they are in the planning process! We were at the property to attend daughters vow renewal. Was excellent! Their team was very professional!
Barry, 7-night trip
Verified Hotels.com guest review

8/10 Very good

The resort is above average. Cannot say too many wonderful things but it is fine, a bit overpriced for what you end up getting. The restaurants a la carte were ok concerning the quality of food and service. Service is challenging in Jamaica when you compare it to other Latin American destinations of the same brand. Jamaica's landscape is breathtaking and deserves a lot better from its own staff. The hotel must have been beautiful but some areas need refurbishing
Jaime, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I loved the property my only complaints were the noise from the water fountain kept me up all night and the power went out every other day. It didn’t stay out long but it definitely was an ongoing occurrence!
Tamirah Monique, 5-night family trip
Verified Expedia guest review

8/10 Very good

Olga, 7-night trip
Verified Travelocity guest review

8/10 Very good

Cassandra, 4-night trip
Verified Expedia guest review

2/10 Poor

I’d give a zero if I could. Worse place we have ever been. To pay thousands of dollars for the worse service, drinks and food we've ever received is beyond maddening. The service and staff are the rudest people I have ever encountered. Bar tenders would refuse to make us drinks because they didn’t feel like it despite us paying a lot to be there.They also would blatantly not put alcohol in our drink. Defeated the purpose of paying thousands of dollars on a vacation when we couldn’t get drinks. Service would yell at us if we ordered something that was unavailable but listed on the menu which makes zero sense. It would take over 3 hours to get a meal. We’d start to give our order and they would walk away without acknowledging us and wouldn’t return for over 45 mins so we had no idea if they heard us or not. So unwelcoming, and in general a horrible experience. They’re also incredibly inefficient and unhelpful. If you’re considering this place do yourself a favor and don’t. I never write reviews, but this horrendous experience we had has me writing essays.
Jessica, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Food was awesome. Lots of great dining options and food variety. Housekeeping was great. Property view and landscaping is excellent. I would recommend this property.
Shaneeka Perry, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

I just want to recognize a server by the name of Taj McIntire. Taj provided us with the best service and had such an amazing personality. We went to breakfast at Mo’Bay buffet and encountered him for the first time in one day and he was helpful, polite, and really hard working. Taj thanked us for coming in and allowing him to serve us. We encountered him for the second time in the same day at dinner much later in the day at Sumptori (spelling may be off) and he still had the same energy and way about him even though he was probably exhausted from such a long day of being on his feet. He never let that slow him down though. He provided the same impeccable service that he did that morning. There were many great servers and resort employees but Taj really went the extra mile and we will always remember him.
Kristin A, 5-night romance trip
Verified Expedia guest review

6/10 Good

I like the villas, are very comfortable, but the staff were very unfriendly and rude
Sandra, 4-night romance trip
Verified Expedia guest review