Sunset at the Palms Resort - Adults Only - All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool

Overview of Sunset at the Palms Resort - Adults Only - All Inclusive

VIP Access

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star property
Adults-only beachfront property with outdoor pool, near Seven Mile Beach

9,0/10 Superb

1 002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Norman Manley Blvd, Negril, Westmoreland
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 3 bars/lounges
  • Outdoor pool
  • Health club
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Beach bar
  • Pool bar
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Seven Mile Beach - 21 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 89 min drive
  • Airport shuttle (surcharge)

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star luxury property
Take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a swim-up bar at Sunset at the Palms Resort - Adults Only - All Inclusive. With a private beach, beachfront dining, and a beach bar, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Caribbean cuisine and al fresco dining. Enjoy the health club, as well as activities like snorkeling, scuba diving, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a swim-up bar
  • A free beach club on site, luggage storage, and concierge services
  • Wedding services, a 24-hour front desk, and smoke-free premises
  • A gift shop, tour/ticket assistance, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and location
Room features
All 85 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free stocked minibars and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and mini fridges

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay. The listed airport shuttle fees apply to transfers to/from Norman Manley International Airport (KIN) in Kingston.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)

What to do

  • On a private beach
  • Free beach club
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Spa services
  • Spa tub

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 99 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

Does Sunset at the Palms Resort - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Sunset at the Palms Resort - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunset at the Palms Resort - Adults Only - All Inclusive?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at Sunset at the Palms Resort - Adults Only - All Inclusive on 07 October 2022 start from R7 617, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunset at the Palms Resort - Adults Only - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 99 per person roundtrip.
What are the check-in and check-out times at Sunset at the Palms Resort - Adults Only - All Inclusive?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM. Contactless check-in is available.
What is there to do at Sunset at the Palms Resort - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sunset at the Palms Resort - Adults Only - All Inclusive also has 3 bars, a private beach, and a health club, as well as spa services and a garden.
Are there restaurants at or near Sunset at the Palms Resort - Adults Only - All Inclusive?
Yes, there are 4 onsite restaurants, featuring alfresco dining, Caribbean cuisine, and pool views. Nearby restaurants include Office of Nature (5-min walk), Juicy's Restaurant (3 mi), and Chances Bar & Grill (3.5 mi).
Does Sunset at the Palms Resort - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sunset at the Palms Resort - Adults Only - All Inclusive like?
Sunset at the Palms Resort - Adults Only - All Inclusive is on Bloody Bay Beach, a short 1-minute walk from Bloody Bay and 20 minutes' walk from Hedonism II. Travelers love the property's prime location.

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,4/10

Staff & service

8,6/10

Amenities

8,9/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

All the way from check-in to check-out the service was excellent and the property was beautiful.
2-night trip
Verified Hotels.com guest review

8/10 Very good

The property was beautiful, quiet and clean. We enjoyed the beach and the jungle setting. It was nice to get to know other visitors. The personal concierge that was advertised- we never met the person. This would have made scheduling activities easier- but the people at the front desk were very accomodating, This was a very relaxing week. The beach is beautiful and clean. This resort is not for people looking for varied nightly entertainnent, planned daily activities or group activities at the beach. This is a resort for relaxation and peacefulness. Even though we shared that we were Expedia Gold Members we did not receive a gift or an upgrade.
Shelli, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rosemary, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Erin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Warm welcome. Staff were VERY friendly. The ambiance, the atmosphere was seductive, seclusive. Very relaxed. A return visit is eminent! Loved it!!
Roger, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great resort and great service! Definitely would be better if the bathrooms in the rooms were renovated
Jared, 4-night trip
Verified Expedia guest review

6/10 Good

The housekeeping staff was very pleasant and friendly and so was my personal assistant. However, the person running the fron check in process was vwry unattentive, uncaring and unprofessional. She made my second morning there one to rememeber and not in a good way.
Brittni, 2-night trip
Verified Expedia guest review

10/10 Exceptional

All the staff was amazing and made the week we spent there feel like we were with family and friends. Special shout out to Lavern for her incredible job housekeeping and fantastic towel animals; Kerry for her amazing drinks and remembering our names and what we liked to drink ; Josephine for being a great concierge; and Evrette for recommending breakfast with Betty (the goat). Feeding the goats, enjoying the beautiful natural gardens and just relaxing made this a one of a kind trip I would recommend for anyone
Jessica, 7-night romance trip
Verified Orbitz guest review

4/10 Fair

The property was too quiet and didn't offer many options. You could hear a pin drop other than the birds, bugs, frogs and goats that surrounded the property. If you want peace and quiet, don't like to do anything in the evenings and enjoy feeling like you're in a musical soundtrack from a spa 24/7, then this is your kind of place. We would have preferred some music throughout the resort and on the beach as well as some entertainment options. They did have a piano player the one evening in the lobby but the piano was out of tune. The best part of the beach experience was a local strolling musician that played his guitar and sang. There was a buffet option for breakfast and dinner. The one restaurant changed its dinner menu every other night (Except Monday's) from a "Chef's Showcase" to an A la carte menu. The options were so limited, we walked out on the a la carte night and the Chef's Showcase has us and other guests hitting the dinner buffert to enjoy a full meal. Our best meal was at the beach bar ironically. The bar ran out of Bacardi rum, mint (for mojitos) and the ingredients for a Mango martini.The rooms were dated and older, with our bathroom having a huge crack in the sink and tiles falling off of the shower. Overall, we were very disappointed for the price we paid. I will end on a positive note and say that the staff was overall VERY attentive, kind and accommodating. Their employees are their saving grace!!
Nicole Michelle, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was genuinely friendly. Property was gorgeous, lush, and private. This is a tropical paradise escape from the noise, crowds, and fast pace.
Jamie, 5-night trip
Verified Expedia guest review