Riu Palace Jamaica All Inclusive - Adults Only

Photo gallery for Riu Palace Jamaica All Inclusive - Adults Only

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On the beach, white sand, sun loungers, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Palace Jamaica All Inclusive - Adults Only

Riu Palace Jamaica All Inclusive - Adults Only

4.0 star property
Montego Bay beachfront property with 5 restaurants and spa

8,8/10 Fabulous

917 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Blue Diamond Shopping Centre - 1 min drive
  • Three Palms Ocean Course - 6 min drive
  • Half Moon Golf Course - 6 min drive
  • Dead End Beach - 12 min drive
  • AquaSol Theme Park - 12 min drive
  • Montego Bay Convention Centre - 7 min drive
  • The Shoppes at Rose Hall - 8 min drive
  • White Witch of Rose Hall Golf Course - 8 min drive
  • Sam Sharpe Square - 15 min drive
  • Montego Bay Marine Park - 16 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 6 min drive

About this property

Riu Palace Jamaica All Inclusive - Adults Only

At Riu Palace Jamaica All Inclusive - Adults Only, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 15-minute drive of Rose Hall Great House. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Montego Bay, one of 5 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale property include 2 swim-up bars, a nightclub, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 288 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 swim-up bars
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby health club
  • Golfing nearby
  • Rafting nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive - Adults Only Montego Bay

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,3/10

Cleanliness

9,4/10

Staff & service

8,6/10

Amenities

9,0/10

Property conditions & facilities

8,9/10

Eco-friendliness

10/10 Exceptional

All the vibes!!
Everything was excellent. There was entertainment all day in the outside areas. DJs at the pool and synchronized swimmers in the evening. Monique and Soliel were wonderful bartenders and servers. We thoroughly enjoyed them. Room service was speedy and rooms were very comfortable and clean. RIU Palace is def more laid back and chill compared to the sister resorts next door. If you want to turn all the way up, stay at one of the other resorts. Palace was perfect for us as we are more chill. Palace also allows for access to sister resorts amenities.
Entertainment.
A vibe!
Gateway to relaxation.
Carla, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Trip
My husband and I had an amazing time. Everything was phenomenal, from the customer service to the food and drinks. We definitely plan on coming back
Sabrina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay
Some of the women that work there were rude but the men were polite except one of the breakfast cooks.
Chastity, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The resort is ni r! The food is incredible, the best I’ve ever had a resort!!! With all that said, Jamaica needs to work on its homophobia. I have never, until this trip, where the culture intentionally excludes gay men and women to the point of me and friends being uncomfortable. I would NEVER suggest a gay person go here as it is in no way inclusive
Cedric, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Kim A, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The pools were spotless and the pool staff was amazing. We took out a hobiecat for a sail and had a great time. The food was very good for an all inclusive and we enjoyed the specialized restaurants.
WILLIAM, 5-night romance trip
Verified Travelocity guest review

8/10 Very good

Renee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved everyone and everything. The staff was truly amazing!!!! Thank you Stone for being such a a kind soul and waitress!!! We loved the towel staff the services everyone!!! Shantell was also a kind server!!! Lady T is the best!!!! Always happy and always making you feel good on vacation!!
Shana, 5-night family trip
Verified Expedia guest review

8/10 Very good

Service was excellent. Staff was very attentive and welcoming. They always Asked if we needed anything. Only downside is there were no elevators to our room and had to take 2 flights of stair, which was very annoying and decorations were kind of tacky.Overall great experience with good vibes.
Ariana, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Nicole, 5-night trip
Verified CheapTickets guest review