Ocean Eden Bay - Adults Only - All inclusive

Photo gallery for Ocean Eden Bay - Adults Only - All inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Water park
2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Overview of Ocean Eden Bay - Adults Only - All inclusive

Ocean Eden Bay - Adults Only - All inclusive

5.0 star property
Beachfront property in Falmouth with spa and beach bar

6,8/10 Good

160 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools and lazy river
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Luminous Lagoon - 5 min drive
  • Puerto Seco Beach Park - 23 min drive
  • Cinnamon Hill Golf Course - 25 min drive
  • Rose Hall Great House - 26 min drive
  • Montego Bay Convention Centre - 26 min drive
  • The Shoppes at Rose Hall - 26 min drive
  • White Witch of Rose Hall Golf Course - 26 min drive
  • Green Grotto Caves - 26 min drive
  • Three Palms Ocean Course - 27 min drive
  • Half Moon Golf Course - 28 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 37 min drive

About this property

Ocean Eden Bay - Adults Only - All inclusive

Ocean Eden Bay - Adults Only - All inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. There's plenty of fun with the 2 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bluemoon, one of 6 restaurants, serves dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a 24-hour fitness center.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 444 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Lazy river
  • Grocery/convenience store

What to do

  • On a private beach
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Access to nearby outdoor pool

Working away

  • Business center
  • Computer station
  • Conference center (8611 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Despacio Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bluemoon - This fine-dining restaurant serves dinner only.
Steakhouse - This steakhouse serves dinner only. Open select days.
Privilege - This beach restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Marlin - This beachfront restaurant serves breakfast, lunch, and dinner. Open select days.
Captain's Market - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 30 (subject to availability)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses solar energy.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Ocean Eden Bay Adults Only
Ocean Eden Inclusive Inclusive
Ocean Eden Bay - Adults Only - All inclusive Falmouth

Frequently asked questions

Overall score and ratings

6,8

Good

8,0/10

Cleanliness

6,9/10

Staff & service

7,4/10

Amenities

7,7/10

Property conditions & facilities

7,8/10

Eco-friendliness

8/10 Very good

Lanara, 5-night trip
Verified Hotels.com guest review

6/10 Good

We checked in on Wednesday so check in process was smooth and quick. Our experience overall was okay, the staff was friendly until Friday night. The cleaning crew continued to take our bath rags out the room without replacing them. It took us two day to get replacements and our fridge wasn’t restocked upon request. The food was okay, there was little to no night life.Room service was available for a fee, however no food could be taken from the restaurants into the room unless room service was used . Our overall experience wasn’t bad but it also wasn’t the greatest.
4-night trip
Verified Hotels.com guest review

6/10 Good

The air wasn’t cold at all had maintenance come in 3 times, still not fixed! No different selection of beer, but other than that it was great
Sherry, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible customer service
This was the worst list ever. Three hours long just to check in. The most inconsiderate staff ever. I will NEVER go back there. They didn't even apologize for their horrible customer service if that's what they called it.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

I’m seeing so many bad reviews about this place, personally I loved it. seeing bad reviews about bugs? It’s a resort on a tropical island at the bottom of a mountain and steps away from the ocean, bugs come with the territory. What I would complain about is the amount of Karens & Kens who were there YELLING at employees about masks?? Pointing their fingers in employees faces for things outside of their scope, like which liquor is included in the Privilege package? The amount of entitlement was so annoying! It’s a new resort so there’s certainly room for improvement however my only complaint was about other vacationers being utterly despicable towards the employees and servers. You’re on vacation, you didn’t become master over the staff of ppl serving you. The customers behavior was abhorrent and I’d like to commend all the employees for handling them with grace
Chandra, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Tearra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was amazing everyone there was friendly sounds like you’re at home away from home I would recommend it
Selda, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

The first day was terrible, two persons were booked for the room, there was NO wash rags one toothbrush and one shower gel. The food was always COLD, at the bar we were told that we could not get a specific drink as it was only for those that had on the Privilege bands. When the booking was made that information was not passed on to us and we booked all inclusive. Also there was no INTERNET for two days and all we heard was that it was an outside issue, totally slackness.
Eglan, 2-night romance trip
Verified Expedia guest review

8/10 Very good

I love the hospitality of the staff we met, Jason, Gawayne W., skittles, m&m, Kevoughn, kenisha, there were others as well who were amazing! I miss them already! The property was breathtaking, our ocen view room everything I desired. The food was delicious. I do wish there was an authentic jamaican food restaurant on the property. That would've taken it over the top and I wouldn't need to leave the resort for authentic jamaican food. I didn't like how it took 30mins - 1hr for someone to come for housekeeping and room service. This was the general complaint amongst other guest who we had a conversation with. When that improves and the tile in the shower and bathroom is improved this will be a for sure 5-star resort. Otherwise we had a great time for my birthday trip! Thank you!
Christal, 6-night family trip
Verified Expedia guest review

6/10 Good

Property was beautiful and well kept. Wifi was nonexistent therefore tv didn’t work cellphones didn’t work. Rooms lack basic necessities such as iron and a blow dryer which we waited hrs for. Food was good over all. Some staff were nice but some were lacking that great customer service that you look for at a resort.
Anmonique, 2-night romance trip
Verified Expedia guest review