Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
What's nearby
Stockley Park - 9 min drive
Windsor Castle - 12 min drive
Eton College - 12 min drive
Windsor Racecourse - 13 min drive
LEGOLAND® Windsor - 14 min drive
Getting around
Heathrow Airport (LHR) - 12 min drive
Farnborough (FAB) - 36 min drive
Luton Airport (LTN) - 37 min drive
Gatwick Airport (LGW) - 43 min drive
London City Airport (LCY) - 82 min drive
Heathrow Terminal 5 Station - 6 min walk
Staines Station - 7 min drive
Datchet Station - 8 min drive
Station A Station - 16 min walk
Station B Station - 18 min walk
Restaurants
Giraffe - Heathrow - 13 min walk
Gordon Ramsay Plane Food - 12 min walk
BA Galleries Club Lounge North - 15 min walk
Pret a Manger - 12 min walk
Wagamama - 7 min walk
About this property
Sofitel London Heathrow
Sofitel London Heathrow puts you within a 15-minute drive of Thames River and Windsor Castle. Guests can indulge in spa services, and Vivre, one of 2 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. The comfortable beds and helpful staff get great marks from fellow travelers.
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (GBP 40.00 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 6 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Shopping
Golfing nearby
Working away
Business center
45 meeting rooms
Conference space (32292 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Spa services
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Room amenities
Be entertained
21-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: GBP 100.00 per night
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27.00 per person
Early check-in can be arranged for an extra charge of GBP 90.00 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 35.0 per day
Parking
Covered self parking costs GBP 40.00 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton
Frequently asked questions
Does Sofitel London Heathrow offer free cancellation for a full refund?
Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofitel London Heathrow?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sofitel London Heathrow?
Yes. Self parking costs GBP 40.00 per night.
What are the check-in and check-out times at Sofitel London Heathrow?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 90.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Sofitel London Heathrow and nearby?
Sofitel London Heathrow has a 24-hour fitness center and a sauna.
Are there restaurants at or near Sofitel London Heathrow?
Yes, there are 2 onsite restaurants.
What's the area around Sofitel London Heathrow like?
Sofitel London Heathrow is in Heathrow Villages, a short 6-minute walk from Heathrow Terminal 5 Station. Travelers say the area is walkable and good for families.
Sofitel London Heathrow Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
8,8/10
Staff & service
8,8/10
Amenities
9,0/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 January 2025
Diogo
Diogo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Christine
Christine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 January 2025
Lewis
Lewis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2025
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2025
Free upgrade
Fabulous service from check in to room choosen as the guest of the day so give a free room upgrade which was wonderful so convenient if you travelling from terminal 5
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2025
Perfect for a morning flight
Just a short walk from T5, the Underground Station and car park. Efficient check in. Porter to take cases to the room and a truly outstanding room with all mod cons. Bed & pillows were unbelievably comfortable and made for a good night’s sleep. Only downside was being unable to raise reception on the phone in the morning to get our bags collected from the room. Would definitely stay here again
Dave
Dave, 1-night trip
Verified Hotels.com guest review
4/10 Fair
14 January 2025
Unable to heat the room
The room was so cold and reception would not pick the phone up so I had to go down 3 times to complain that the heater was not working and they did not have a heater ! Verry disappointing they were still trying to fix it at 1am ! In the end I gave up and went to bed
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Bharat
Bharat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Nice and Friendly staff
The check in and check out process was smooth. Staff friendly and helpful.
Ozoemena
Ozoemena, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 January 2025
As expected, nice and comfortable.
Comfortable one night stay, good in room service.
Carl
Carl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Nice if pricey
Nice stay. Best option for T5 departure. Comfy bed. Shame no Nespresso on the room, which I’d expect at that price.
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
12 January 2025
Avoid!
The hotel is connected to Heathrow Terminal 5. That is the reason why we booked it. The lobby and entrance are modern and breathtaking get. The bedroom was very dated. Scratched dark furniture
There was a problem with the lighting. The lights kept coming on all night long. I kept trying to phone reception but they only answered my calls once. There was no offer of an electrician coming to fix the problem. We got no slerp
Joyce
Joyce, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
good Heathrow location
well worth the money for the convenience and facilities
natalie
natalie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 January 2025
Raymond
Raymond, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
Marius
Marius, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 January 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 January 2025
Awesome hotel for traveling from Heathrow terminal
Perfect for traveling out of the terminal five and Heathrow
Lara
Lara, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
08 January 2025
Christine
Christine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
07 January 2025
In and out was a breeze!
Easy access from the airport and very clean! Nice gym too.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
05 January 2025
A little drafty in the restaurant otherwise a great stay. Really convenient for the airport
Katie
Katie, 1-night trip
Verified Hotels.com guest review
6/10 Good
05 January 2025
Disappointed
Poor service. No valet to help with luggage from taxi. Long queues to check on even though we had checked in on line.
Furnishings looking shabby now.
La Belle Epoque dining was a very over priced, soulless experience.
We use the Sofitel for the convenience of access to T5 but overall we were very disappointed