Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
What's nearby
King Fahad Gate - 6 min drive
Great Mosque of Makkah - 7 min drive
Abraj Al-Bait Towers - 7 min drive
Kaaba - 10 min drive
Well of Zamzam - 10 min drive
Getting around
King Abdulaziz Intl. Airport (JED) - 72 min drive
Makkah Station - 19 min drive
Restaurants
كفتيريا حمادة - 4 min drive
مطعم آريانا للرز البخاري - 4 min drive
مطعم النور - 3 min drive
مطبق ابو شرف - 4 min drive
موكاتشينو - 17 min walk
About this property
Novotel Makkah Thakher City
At Novotel Makkah Thakher City, you'll be within a 10-minute drive of Great Mosque of Makkah and Kaaba. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at one of the 3 bars/lounges. Also, this hotel is within a short drive of Abraj Al-Bait Towers. Fellow travelers love the helpful staff.
Languages
Arabic, English, Hindi
At a glance
Hotel size
1461 rooms
Arriving/Leaving
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
3 bars/lounges
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
6 meeting rooms
Services
24-hour front desk
Concierge services
On-site car rental
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual fire alarm
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 50 per person
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002107
Also known as
Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah
Frequently asked questions
Does Novotel Makkah Thakher City offer free cancellation for a full refund?
Yes, Novotel Makkah Thakher City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Makkah Thakher City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Makkah Thakher City?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Makkah Thakher City?
You can check in starting at 4:00 PM. Check-out time is noon.
What is there to do at Novotel Makkah Thakher City and nearby?
Novotel Makkah Thakher City has 3 bars and a fitness center.
Are there restaurants at or near Novotel Makkah Thakher City?
Yes, there are 3 onsite restaurants.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 10, 2024
Perfect stay n service
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 9, 2024
NOT GREAT:A genuine honest review of my experience
I wish I didnt have to write this, but unfortunately my experience at the Novotel Makkah was not a good one.
I will say the staff were kind and responsive however the issue lies not with them but these 3 steps i believe anyone that wishes to stay here should first consider before booking. ESPECIALLY IF PERFORMING UMRAH
1. False advertisements without clarifications. ( they had ads all round the building promoting a buffet from 7-10pm.
However when I came to the restaurant i was informed there was no buffet on. ( this should have been made clear and not advertised)
knowing this I had eaten very little expecting a buffet, and in the end was forced to settle with in room dining, which had cost more than the buffet.
2. POOR TEMPERATURE REGULATION IN ROOMS.
when arriving you are made to sign a contract which states, that if the heating is turned on at any point, Novotel has the right to deduct 5000 SAR from your booking account without your consent or the need to inform you.
I found this very strange until I had entered the room and found it to be freezing. I had switched off the AC only to find that there is a truly cold draft coming from vents, which I cannot control.
This is especially bad if you are in a state of Ihraam and are sensitive to the cold.
3. There is constant construction going on in the building/ area outside which makes getting sleep during the day a near impossibility.
please be aware if you seek a comfortable stay, this is not the place.
Faisal
Faisal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Lovely stay as always. My second visit to Novotel and I’m not disappointed.. would be better if you could provide hair conditioner as well. Bus to the haram is brand new big and comfortable buses leaving for haram every half hr.room service and meals also pretty good. Novotel is a good choice
Zeeba
Zeeba, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Sherif
Sherif, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
MOHAMED
MOHAMED, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Great Location and Helpful Staff…
The room was very clean, staff were very helpful and polite all the time. Can’t find things to complaint about…!
Aamir
Aamir, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Asim
Asim, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Nice, nice, nice
Nice hotel, with lots of services and an accessible price for quality delivered
Verified traveler
6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
BOUBACAR IDRISSA
BOUBACAR IDRISSA, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Syed
Syed, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Ahmet
Ahmet, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
MOHAMMED
MOHAMMED, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Usman
Usman, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Mohammed
Mohammed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Excellent staff
kiran
kiran, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Muhammed
Muhammed, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Muhammad
Muhammad, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
MD Kawsar
MD Kawsar, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Mohammed
Mohammed, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 18, 2024
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
Redouane
Redouane, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Mohammed
Mohammed, 14-night trip
Verified Hotels.com guest review
6/10 Good
Sep 16, 2024
Far from the grand mosque. Their breakfast was below average. Well mannered staff though.
Tarikul
Tarikul, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Amazing
Mohamad Ghali
Mohamad Ghali, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Shuttle to haram is very convenient
Dina
Dina, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 10, 2024
Overall Novotel Makkah is great place to stay especially as it’s close to the haram and there is the free shuttle that I really appreciated. I think the cleaning could be better though. I loved the breakfast buffet as well! I will definitely be staying g here again for my next visit in sha Allah.