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1 room, 2 adults

Protea Hotel Fire & Ice by Marriott Cape Town

4-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018, South Africa

Mountain hotel with outdoor pool, near Long Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • AmazingJun 29, 2019
  • Really loved the Hotels LocationDec 11, 2018

Protea Hotel Fire & Ice by Marriott Cape Town

from ZAR 1,284
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Mountain View
  • Room, 2 Twin Beds, Non Smoking, Mountain View

What’s around Protea Hotel Fire & Ice by Marriott Cape Town

Landmarks

  • In Cape Town City Centre
  • Long Street - 3 min walk
  • Cape Town Stadium - 39 min walk
  • Table Mountain - 3.1 mi / 5 km
  • University of Cape Town - 6.4 mi / 10.3 km
  • Kirstenbosch National Botanical Gardens - 8 mi / 12.8 km
  • Bloubergstrand Beach - 11.1 mi / 17.9 km
  • Robben Island - 13.6 mi / 21.9 km

Getting around

  • Cape Town Intl. Airport (CPT) - 17 min drive
  • Cape Town Station - 21 min walk
  • Cape Town Bellville Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Self parking * on site

  • Free nearby parking

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Scooter/moped rentals on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 6
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2006
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Afrikaans
  • English
  • Xhosa
  • Zulu

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Scooter/moped rentals on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Protea Hotel Fire & Ice by Marriott Cape Town’s small print

Also known as

  • Fire Ice Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel
  • Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
  • Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town
  • Ice Cape Town
  • Protea Fire Ice
  • Protea Fire Ice Cape Town
  • Protea Hotel Fire & Ice
  • Protea Hotel Fire & Ice Cape Town
  • Protea Hotel Fire Ice
  • Protea Hotel Fire & Ice! Cape Town South Africa
  • Protea Hotel Fire And Ice! Cape Town

Policies

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. Contact the office using the information on the reservation confirmation received after booking.
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

  • Pool access available from 8:00 AM to 9:00 PM.
  • Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • 1 percent tourism fee will be charged

    Optional extras

    Self parking costs ZAR 60 per night

    RV/bus/truck parking is available for an extra charge

    Full breakfast is offered for an extra charge of ZAR 215 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of ZAR 400 per person (one-way)

    Train station pick-up service is offered for an extra charge

    Area shuttle service to the beach, casino, and shopping center is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Protea Hotel Fire & Ice by Marriott Cape Town

    • Does Protea Hotel Fire & Ice by Marriott Cape Town offer free cancellation for a full refund?
      Yes, Protea Hotel Fire & Ice by Marriott Cape Town does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Protea Hotel Fire & Ice by Marriott Cape Town currently open?
      This property is closed from March 26 2020 to October 1 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Protea Hotel Fire & Ice by Marriott Cape Town?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at Protea Hotel Fire & Ice by Marriott Cape Town?
      Yes. Self parking costs ZAR 60 per night.
    • Is there a pool at Protea Hotel Fire & Ice by Marriott Cape Town?
      Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
    • Are pets allowed at Protea Hotel Fire & Ice by Marriott Cape Town?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott Cape Town?
      You can check in from 2:00 PM to 11:00 AM. Check-out time is 11 AM.
    • Are there restaurants at or near Protea Hotel Fire & Ice by Marriott Cape Town?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott Cape Town?
      Yes, an airport shuttle is available. The charge is ZAR 400 per person one-way.
    • What is there to do near Protea Hotel Fire & Ice by Marriott Cape Town?
      Recommended spots to visit include Long Street (3-min walk) and Cape Town Stadium (2 mi), along with Table Mountain (3.1 mi) and University of Cape Town (6.4 mi).

    Recent reviews

    Good 7,6 From 41 reviews

    Very good 8,0
    Enjoyable - just to short. When I did the booking I had a special request but never received feedback. The hotel and personnel are very nice.
    Nelda, za1 night business trip
    Fair 4,0
    Poor service for the price!
    Not so good. TV not working, Aircon not working, staff not aware of housekeeping rules; very amateur staff overall.
    Mukuna, za2 night business trip
    Fair 4,0
    No view and bad check out
    The bedrooms didn't have enough windows for natural light and I did not like the way I was treated when checking out, the lady wanted me to pay again and even when I explained that payment has been made she insisted on me paying again and also wanted my documents to make copies even though they were made on check in. I didn't like the service at all. I will definitely not come back at this hotel.
    BUSISIWE, za3 night trip with friends
    Exceptional 10,0
    Great Hotel and Staff
    We stayed for 3 nights at the start of our holiday and the hotel and staff we all fantastic and made us ever so welcome and looked after us. We were able to Check in early and check out late which was such a great help. Would recommend the hotel as an ideal venue and well positioned for Cape Mountain and other tourist attractions.
    I, gb3 night family trip
    Good 6,0
    The Good The room was enormous. I stayed in the loft unit. Funky design Cool view of signal hill Super central so walking to any shops/restaurants was easy The Bad WiFi is ridiculously overpriced at R500 for 2GB. This is seriously a problem for business travel. Room service was really poor with incorrectly labeled items on the menu. The gym was seriously tired and needs a renovation. No bedside lights and sleeping next to the shower is a little strange.
    ieBusiness trip
    Very good 8,0
    Little gem
    Arrived earlier than the check in time but my room was prepared within 15mins. Friendly staff; food in restaurant very good and reasonably priced. Good location to walk to Long St, Bree St and Kloof for food and drinking options
    us4 night trip
    Very good 8,0
    Wir waren im Nebengebäude. Alles wunderbar ausser der Lift, der in den 3 Tagen immer wieder defekt war. Umgebung ist ok. Gutes Preis-Leitungsverhältnis.
    Oguzhan, ch3 night family trip
    Good 6,0
    Friendly
    Wifi coverage only at the door. Room safe not functioning. Both problems reported but not fixed during stay. Friendly and service-minded personell. Good NYE party.
    Bengt, se4 night family trip
    Good 6,0
    Average
    Lack of charm and not renovated for long. Poor breakfast with bad service. Good and friendly service in the lobby. Not bad but certainly not good either.
    A-C, se4 night family trip
    Good 6,0
    location clean safe near shopping area
    LAI MAN DILYS, hk4 night family trip

    Protea Hotel Fire & Ice by Marriott Cape Town

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